Mujib

What Mujib is

Mujib is an AI support center for organizations handling customer inquiries by phone, chat, and messaging. It answers inbound calls through SIP trunks and PBX systems, including Asterisk and FreePBX, using a business knowledge base and connected systems. When needed, it can escalate an inquiry to a human agent. Mujib says it supports 97 languages and dialects across voice, chat, and messaging. Listed channels include WhatsApp Business, Telegram, Instagram, Messenger, email, Twilio SMS, Slack, Twitter/X DMs, web chat, and a REST API. Its MCP integrations include 21 data sources, such as SQL databases, REST APIs, Google Sheets, MongoDB, Odoo, Shopify, WooCommerce, Notion, Zendesk, and Freshdesk. Answers are grounded in customer content and can draw on live connected systems. The company says it encrypts records and communications in transit and at rest, and does not use customer data to train third-party foundation models. Calls are processed in real time and discarded by default; recording requires explicit consent. Mujib can be self-hosted and use local AI models. Plans are customized to call and message volumes, with quotas and rates quoted per account; no setup fees are listed.