MRI Palace
MRI Palace is cloud-based property management software for New Zealand’s regulatory landscape.
What MRI Palace is
MRI Palace is cloud-based property management software for New Zealand’s regulatory landscape. It is available on the web, Android, and iOS, and supports property accounting, lease management, maintenance management, and online rent collection. Its trust accounting features include bank transaction matching, bulk payments, direct debit integration, reconciliations, and audit-ready reports. Palace helps monitor and report on Healthy Homes compliance across a portfolio, and handles rent increases, decreases, part-rent changes, and rent holidays with reporting on Tribunal reports. The BOSS Dashboard breaks portfolio performance down by branch, region, and property manager. Palace records correspondence sent by print, email, or SMS and links it with the diary system; owners can access shared information through an Owner Portal, while tenant communications and documents are stored in the system. MRI describes a migration process with a test conversion for customer review, along with onboarding, interactive training, webinars, and support. MRI says more than 1,200 agencies use Palace. Pricing is available on request.
Good
- Web, Android, and iOS access
- Trust accounting includes reconciliation and audit-ready reports
- Monitors and reports on Healthy Homes compliance
- Records print, email, and SMS correspondence
- Migration includes a test conversion for review
Watch out
- Pricing is available on request
Who it suits
MRI Palace is designed for property managers working in New Zealand’s regulatory environment. It may suit agencies that need trust accounting, Healthy Homes reporting, and owner and tenant communication tools.
Verdict
MRI Palace combines property management workflows with trust accounting, Healthy Homes reporting, and portfolio dashboards. Prospective customers can request information or a demo to learn more about pricing.
The facts
Each one read from MRI Palace's own pages, with the date it was checked.
What it does
- Add-ons
- The maker describes MaintenancePlus, Invoice Automate and SecureSign as add-ons accessible or integrated with Palace.checked 13 Oct 2026
- Communication records
- Palace records correspondence sent by print, email, or SMS and links it to the diary system.checked 12 Oct 2026
- Dashboards
- The BOSS Dashboard breaks down portfolio performance by branch, region, and property manager.checked 12 Oct 2026
- Data migration
- MRI describes a data migration process that includes a test conversion so customers can review what is converted and how.checked 13 Oct 2026
- Healthy Homes
- Palace supports compliance with New Zealand legislative requirements including RTAA changes and the Healthy Homes Guarantee Act.checked 13 Oct 2026
- Integrations
- The maker says Palace offers standard and premium app integrations and lists partners including 1form, Google Maps, Trade Me and Inspection Manager.checked 13 Oct 2026
- Intended customers
- MRI says Palace is purpose-built for property managers and reports that more than 1,200 agencies use it.checked 13 Oct 2026
- Lease management
- Yeschecked 21 Sep 2026
- Maintenance management
- Yeschecked 21 Sep 2026
- Migration
- MRI describes a data migration process that includes a test conversion so customers can review what is converted and how.checked 12 Oct 2026
- Online rent collection
- Yeschecked 21 Sep 2026
- Pricing
- The Palace pricing link redirects to MRI’s general product directory, and the opened Palace pages direct prospective customers to request information or a demo.checked 12 Oct 2026
- Pricing availability
- The Palace pricing link redirected to MRI’s general products directory, which displayed no Palace prices.checked 13 Oct 2026
- Product
- MRI Palace is property management software designed for New Zealand’s regulatory landscape.checked 12 Oct 2026
- Property accounting
- Yeschecked 21 Sep 2026
- Purpose
- MRI Palace is property management software designed for New Zealand’s regulatory landscape and property managers.checked 13 Oct 2026
- Rent management
- The software handles rent increases, decreases, part-rent changes and rent holidays, and reports them on Tribunal reports.checked 13 Oct 2026
The company
- Company
- MRI Software says it was founded in 1971 and is headquartered outside Cleveland, Ohio.checked 13 Oct 2026
- Founded
- 1971checked 28 Sep 2026
- Headquarters
- Solon, Ohio, United Stateschecked 28 Sep 2026
- Owner and tenant communication
- Owners can access shared information through an Owner Portal, and the system stores tenant communications and documents.checked 13 Oct 2026
Where it runs
- Mobile app
- MRI’s Palace support updates describe its inspection app for iOS and Android.checked 12 Oct 2026
- Mobile app coverage
- ios and androidchecked 21 Sep 2026
- Platform access
- MRI describes Palace as cloud-based property management software and links to a Palace login.checked 12 Oct 2026
