MRI Engage CRM

Summary

MRI Engage CRM is ranked #26 of 29 in property management CRM software on Everything Xiaomi. It runs on Web.

Compared on property management CRM software

Lead capture

Yesmrisoftware.com

Leasing pipeline

Yesmrisoftware.com

Applicant messaging

Yesmrisoftware.com

Contact history

Yesmrisoftware.com

SMS messaging

Yesmrisoftware.com

Property software sync

Yesmrisoftware.com

Facts

Purpose

MRI Engage CRM is a multifamily leasing and resident engagement hub covering leads from inquiry through renewal.mrisoftware.com · 8 Oct 2026

Lead records

The CRM keeps interactions from first inquiry through renewal on one record and tracks each prospect’s application progress.mrisoftware.com · 8 Oct 2026

AI voice agent

Its AI voice agent answers and logs calls, handles routine questions, and escalates emergencies and exceptions to a person.mrisoftware.com · 8 Oct 2026

Workflows

Task-driven workflows prioritize what needs attention and reorder as calls and messages arrive.mrisoftware.com · 8 Oct 2026

Messaging

The CRM supports one-to-one and one-to-many messaging in a consolidated view.mrisoftware.com · 8 Oct 2026

Integration

Guest cards sync in real time with MRI PMX Residential Management, keeping leads created or updated in either system current in both.mrisoftware.com · 8 Oct 2026

Related products

MRI presents Engage Protect screening, Engage Pay rent payments, and Engage Apply leasing and resident portals as connected parts of its front-office suite.mrisoftware.com · 8 Oct 2026

Implementation

MRI estimates implementation, onboarding, and training take approximately 60 to 90 days, depending on property count and additional capabilities.mrisoftware.com · 8 Oct 2026

Support

MRI lists Engage CRM support by phone on weekdays and weekends, with hours of 8:00 AM to 8:00 PM ET Monday through Friday and 10:00 AM to 6:00 PM ET Saturday and Sunday.mrisoftware.com · 8 Oct 2026

Access

MRI provides an Engage CRM sign-in page with email-based sign-in.login.engagecrm.cloud.mrisoftware.com · 8 Oct 2026

Pricing

The product page offers a tailored demo and information request but does not state a price.mrisoftware.com · 8 Oct 2026

Unified record

The CRM keeps prospect and resident interactions on one record and tracks each prospect’s progress through the application.mrisoftware.com · 8 Oct 2026

AI call handling

Its AI leasing agent answers, logs, and escalates calls 24/7, handling routine questions and escalating emergencies and exceptions to a person.mrisoftware.com · 8 Oct 2026

Leasing workflows

Task-driven workflows prioritize and reprioritize work as calls and messages arrive, with one-to-one and one-to-many messaging in a consolidated view.mrisoftware.com · 8 Oct 2026

MRI integration

Guest cards sync with MRI PMX Residential Management in real time, keeping leads created or updated in either system current in both.mrisoftware.com · 8 Oct 2026

Other property systems

MRI says Engage CRM works with a variety of property management systems, including MRI and Yardi.mrisoftware.com · 8 Oct 2026

Intended users

MRI describes the CRM as designed for multifamily leasing teams that capture inquiries, convert prospects into leases, and engage residents through renewal.mrisoftware.com · 8 Oct 2026

Pricing and demo

The product page invites visitors to request information or book a custom demo and does not state a price.mrisoftware.com · 8 Oct 2026

Company background

MRI Software says it was founded in 1971 and is headquartered outside Cleveland, Ohio.mrisoftware.com · 8 Oct 2026

Where it ranks on Everything Xiaomi

• Best Property Management CRM Software in 2026#26 of 29
• Best Property Leasing Software in 2026#25 of 25

Sources

• mrisoftware.com/multifamily/multifamily-crm/· checked 8 Oct 2026
• mrisoftware.com/contact-support/· checked 8 Oct 2026
• login.engagecrm.cloud.mrisoftware.com/Auth/Login· checked 8 Oct 2026
• mrisoftware.com/news/unified-multifamily-comms-accelera· checked 8 Oct 2026
• mrisoftware.com/about/· checked 8 Oct 2026