mFax (now Documo)
The facts below are what the maker publishes about mFax (now Documo), checked and dated. Our editors have not written about it yet.
Plans and prices
From mFax (now Documo)'s own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Solo | $25 a month | 300 pages/month · 1 user · 1 fax number · $3.00/mo additional user · $3.00/mo additional number · $0.15/additional page · annually |
| Professional | $62.50 a month | 800 pages/month · 3 users · 1 fax number · $3.00/mo additional user · $3.00/mo additional number · $0.09/additional page · Team Management · Electronic Signatures · annually |
| Business | $125 a month | 2,500 pages/month · 10 users · 5 fax numbers · $3.00/mo additional user · $3.00/mo additional number · $0.08/additional page · Reseller Tools · API Access · annually |
| Enterprise | $250 a month | 6,000 pages/month · 50 users · 10 fax numbers · $3.00/mo additional user · $3.00/mo additional number · $0.07/additional page · SSO · annually |
| Custom | Priced on request | Thousands to millions of pages · Unlimited users · Unlimited fax numbers · Volume and term discounts · Dedicated account management · AI-enabled workspaces · OCR · Document classification · Data extraction · customized pricing |
The facts
Each one read from mFax (now Documo)'s own pages, with the date it was checked.
What it does
- API
- The REST-based Cloud Fax API supports programmatic fax sending and receiving, delivery status tracking, and triggering intelligent document processing.checked 12 Oct 2026
- Document processing
- Its IDP features use OCR and AI to classify documents, extract patient data, and create searchable PDFs from faxes and scans.checked 12 Oct 2026
- EHR integrations
- The pricing page lists Open EMR, ModMed, NextGen Enterprise, and PointClickCare as available EHRs.checked 12 Oct 2026
- Encryption
- Cloud Fax transmissions use TLS 1.2 or later and AES-256, and the service records actions in an audit trail.checked 12 Oct 2026
- Intended users
- Documo describes its customers as including healthcare providers, hospitals, health systems, multi-site clinics, healthtech companies, and channel partners.checked 12 Oct 2026
- Notable limit
- The web portal allows up to 10 attachments per fax, with a 500 MB total attachment limit and a 100 MB limit per attachment.checked 12 Oct 2026
- Product
- Documo (mFax) launched in 2017 as a HIPAA-compliant cloud fax platform.checked 12 Oct 2026
- Security
- Documo says it is HIPAA compliant, SOC 2 Type II audited, and HITRUST e1 certified, with a BAA available for its products.checked 12 Oct 2026
- Support
- Documo support is available by live chat, phone, or email from 9 a.m. to 6 p.m. EST, Monday through Friday.checked 12 Oct 2026
- What it does
- Documo Cloud Fax lets healthcare organizations send and receive faxes from a browser without fax machines or phone lines.checked 12 Oct 2026
The company
- Founded
- 2017checked 28 Sep 2026
Money
- Trial
- The fax free trial lasts 14 days and includes 100 pages.checked 12 Oct 2026
Alternatives to mFax (now Documo)
- 1
GotFreeFax
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FAX.PLUS
Free planAndroidiOSWeb8.8From $6.99 a month - 3
FaxTerra
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OTG Networks vFax
Free planAndroidiOSWebmacOS8.4From $15 a month - 5
FaxSalad
Free planAndroidiOSWeb8.4From $10 a month - 6
eFax
AndroidiOSWebAPI8.3$18.99 usage-based