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mFax (now Documo) vs OTG Networks vFax

What both publish

FactmFax (now Documo)OTG Networks vFax
SecurityDocumo says it is HIPAA compliant, SOC 2 Type II audited, and HITRUST e1 certified, with a BAA available for its products.The vFax page says faxes are encrypted in transit and at rest, with role-based access controls and audit logs.
SupportDocumo support is available by live chat, phone, or email from 9 a.m. to 6 p.m. EST, Monday through Friday.OTG's About page lists support hours as Monday through Friday, 8 AM–8 PM EST, and Saturday, 10 AM–4 PM EST.

mFax (now Documo) plans

  • Solo$25 a month
  • Professional$62.50 a month
  • Business$125 a month
  • Enterprise$250 a month
  • CustomPriced on request

OTG Networks vFax plans

  • Starter$15 a month
  • Business$29 a month
  • Enterprise—
  • vFaxFree

Pick mFax (now Documo) if…

You want what its maker publishes above — check its page for the details.

Pick OTG Networks vFax if…

vFax may suit organizations in healthcare, legal, finance and banking, or real estate that need to send and receive faxes without dedicated fax hardware. It offers email and browser workflows across mobile and desktop platforms.

Charts they share