memberplanet

memberplanet is a membership and communications platform for nonprofits, associations, schools, faith-based groups, and other member-led organizations. It suits groups that want member administration alongside payments and events, rather than a standalone membership database. Its breadth is useful, but payment fees and limited built-in accounting connectivity deserve close attention.

Overview

Organizations can manage membership levels, organizational memberships, renewals, member records, and customizable reports in the same platform they use for newsletters, surveys, discussion boards, and photo albums. It also supports dues, recurring donations, event pages, RSVPs, and payments through forms and the mobile app. That combination can reduce the need to coordinate separate tools; it is less compelling for groups whose workflows depend on direct accounting integrations.

Key features

• Membership administration: Membership levels, organizational memberships, renewals, and customizable reporting address recurring administrative work, making the platform more suitable for member-led organizations than for teams seeking only a basic contact list.
• Member communications: Tracked email newsletters sit alongside surveys, discussion boards, and photo albums. Group text messaging is limited to the United States, so organizations operating elsewhere cannot rely on it as a member communication channel.
• Payments and events: Groups can collect dues and recurring donations, create event sites and RSVPs, and accept payments through forms and the app. A 2% platform fee applies on Essentials, while Pro and Premium reduce it to 1%; all three also carry a 3% + $0.30 processing fee per payment unless the organization uses an existing PayPal account.
• Mobile membership cards: The app can display membership cards, including offline after a card has first been viewed. That is useful when members need to show a card without an active connection, but does not remove the initial online-view requirement.
• Accounting and security: The association offering describes custom API integrations and data exchange with financial systems including QuickBooks, FreshBooks, Sage, and NetSuite. External accounting integrations are not included out of the box; administrators can export reports to Excel, or contact sales about enterprise options. Payment processing is described as PCI compliant, with bank-grade security.

Pricing

memberplanet uses a freemium model, but the Basic plan's price is custom pricing. Basic includes unlimited members and unlimited admins, making its stated capacity generous, though organizations should confirm the cost before comparing it with fixed-price tiers.

• Essentials — $50 a month: Includes a 2% platform fee, 1,000 campaign emails, unlimited survey responses, and Standard support. It suits organizations with modest email needs that can accept the higher platform fee; the campaign-email quota is the main stated constraint.
• Pro — $100 a month: Reduces the platform fee to 1%, raises the campaign-email allowance to 5,000, and adds Smart List functionality, while retaining unlimited survey responses and Standard support. It is a stronger fit for groups that send more campaigns or can benefit from Smart Lists.
• Premium — $175 a month: Keeps the 1% platform fee, raises the campaign-email allowance to 10,000, and includes Smart List functionality, unlimited survey responses, and Prime support. The higher price is most defensible for organizations that need the larger email quota or higher support tier.

Essentials, Pro, and Premium are billed at their stated monthly prices. Each paid tier also lists a 3% + $0.30 processing fee per payment, or the option to use an existing PayPal account. All plans include support; Essentials and Pro specify Standard support, while Premium specifies Prime support. The paid plans' email allowances and platform fees are the clearest differences; none changes the unlimited survey-response allowance.

Platforms

memberplanet is available on the web, Android, and iOS, and offers an API. Organizations can use a custom domain. Its mobile app supports membership cards, including offline viewing after the card is first opened.

Who it's for

The platform is aimed at nonprofits, faith-based groups, associations, schools, booster clubs, and fraternal organizations. It is a sensible option for groups that need membership records, communications, payments, and event administration together. Organizations that need accounting links ready to use, or international group texting, should weigh those limits before adopting it.

Pros and cons

• Pros: Membership administration, communications, payments, and events share one platform, reducing the need to split those workflows across separate services.
• Pros: Paid plans include unlimited survey responses, and higher tiers increase campaign-email quotas while Pro and Premium lower the platform fee to 1%.
• Cons: Paid plans charge a platform fee as well as payment processing fees, so transaction costs matter alongside the monthly subscription.
• Cons: External accounting integrations are not built in by default; report export or enterprise options are the alternatives.
• Cons: Group text messaging is available only in the United States, limiting its usefulness for organizations with members in other regions.

Alternatives

Choose Raklet if a freemium alternative with Android and iOS apps is a better fit: its Free plan allows 100 contacts, one admin seat, and 1,250 free emails per month.

MembershipWorks is another option for organizations comparing account-based membership plans; its Free plan covers 50 accounts, and its $35 a month tier covers up to 300 accounts.

Consider ChamberMaster or GrowthZone as alternatives with package-based or association-focused plans.

Fonteva is another paid alternative to compare.

PushPress may suit groups comparing a free plan with unlimited leads, admins, members, and staff, alongside its listed card and ACH fees.

For a mid- to upper-market association with complex membership needs and a broad module set, MemberSuite is an alternative to evaluate.

CiviCRM is worth comparing for organizations seeking a freemium web-based CRM with a Starter plan at $15 a month per instance, unlimited users, and up to 5,000 contacts.

Compare it with other membership management software, nonprofit CRM software, membership billing software, and membership site platforms if the priority is a different part of the workflow.

Verdict

Choose memberplanet if your organization needs membership administration alongside communications, payments, and event tools in one service. Its most persuasive advantage is that breadth, with mobile membership cards and multiple communication channels adding practical reach. Look elsewhere if built-in external accounting integrations or international group texting are essential, and calculate the platform and processing fees against your expected payment volume before selecting a paid tier.