MatterAlert
MatterAlert is a web-based docketing, calendaring, and tickler system for legal teams.
What MatterAlert is
MatterAlert is a web-based docketing, calendaring, and tickler system for legal teams. It brings matter information, tasks, and deadlines together, and templates can collect documents and details while creating tasks and calendar events for a new matter. CourtRules tracks critical dates for select courts in North America and can adjust calendar events when rules change. Notifications appear in the dashboard, email, or calendar reminders. The Case Locator searches by case name, docket number, jurisdiction, or dates, and selected cases can be added to a matter. Users can record time manually or from tasks and events, including task codes, billing type, hours, and descriptions. MatterAlert offers Outlook synchronization through Microsoft 365 and Exchange, with calendar updates also reflected in OWA and mobile. The product describes audit logs, role-based access controls, permissions, ethical-wall support, and SOC 2 compliance. Its Core platform is $1,545 a month per user, with a one-year minimum term; additional services are quoted separately.
Good
- Templates create matter tasks and calendar events.
- CourtRules tracks dates for select North American courts.
- Case Locator searches by name, docket number, jurisdiction, or dates.
- Notifications include dashboard, email, and calendar reminders.
- Auditable changes and ethical-wall support are described.
Watch out
- No free plan is listed.
- Core platform requires a one-year minimum term.
- Hosting, implementation, training, migration, and support are quoted separately.
- Exchange synchronization specifies Exchange Server 2010 and above.
Who it suits
MatterAlert suits legal teams managing matter deadlines, court dates, and related tasks, including litigation, IP, family-law, and corporate legal teams. It may fit teams that need browser access and Outlook calendar synchronization.
Verdict
MatterAlert brings docketing, matter tasks, calendar events, and time capture into a browser-based system. Its listed Core platform price is $1,545 a month per user, with additional services scoped separately.
Plans and prices
From MatterAlert's own pricing page, checked 4 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| Core platform | $1,545 a month | Web portal · Outlook synchronization · Matter templates and dashboard · Notifications and alerts · Ethical wall and audit logs · Add-ons and services quoted separately · Per user per month; minimum one-year term; billed annually or monthly |
The facts
Each one read from MatterAlert's own pages, with the date it was checked.
What it does
- Audit and access controls
- The product describes auditable matter and event changes, ethical-wall support, role-based access controls, and workspace- and document-level permissions.checked 4 Oct 2001
- Audit logs
- The site says system changes, including matter updates and calendar task or event changes, are logged and can be audited.checked 3 Oct 2001
- Calendar sync
- MatterAlert sends calendar changes to Outlook, OWA, and mobile within one minute, according to the product site.checked 4 Oct 2001
- Case search
- The Case Locator can search cases by name, docket number, jurisdiction, or dates, and add selected cases to a matter.checked 3 Oct 2001
- Centralized matters
- The web application centralizes matter-related information, tasks, and deadlines.checked 3 Oct 2001
- Court rules
- The service uses CalendarRules to generate deadlines and calendar events from court rules, with coverage described as 2,200+ rule sets across all 50 U.S. states and select Canadian jurisdictions.checked 4 Oct 2001
- Deployment
- MatterAlert is web-based, requires a browser, and does not require desktop installations or user add-ons.checked 3 Oct 2001
- Docket access
- UniCourt and PACER connections provide access to case and docket information, including searches by case name, docket number, or jurisdiction.checked 4 Oct 2001
- Ethical wall
- MatterAlert can synchronize with an in-house ethical wall so access to a new matter defaults to approved users.checked 3 Oct 2001
- Integrations
- Listed integrations include Microsoft 365 and Exchange, Thomson Reuters Elite 3E, Aderant, iManage, and NetDocuments.checked 4 Oct 2001
- Intended users
- The maker describes MatterAlert for legal teams and discusses use by litigation, IP, family-law, and corporate legal teams.checked 4 Oct 2001
- Matter templates
- Custom matter templates can enforce required information and automate tasks and calendar events when matters are created.checked 4 Oct 2001
- Notifications
- Notifications can appear in the dashboard, by individual email, in daily or weekly digests, and as Outlook calendar reminders.checked 4 Oct 2001
- Outlook sync
- Calendar events and reminders created or updated in MatterAlert are reflected in Outlook through Microsoft 365 and Exchange integration; the page specifies Exchange Server 2010 and above.checked 3 Oct 2001
- Pricing
- The product page offers a demo request but does not state a price.checked 3 Oct 2001
- Pricing limits
- Licensing is per user who accesses the platform or receives calendar synchronization; hosting, implementation, training, data migration, and ongoing support or maintenance are scoped and quoted separately.checked 4 Oct 2001
- Purpose
- MatterAlert is a web-based docketing, calendaring, and tickler system for legal teams to manage matter-related information.checked 4 Oct 2001
- Security
- The product site states that MatterAlert is SOC 2 compliant and lists SSL encryption, two-factor authentication, Microsoft 365 single sign-on, and automated backups.checked 4 Oct 2001
- Security badge
- The page displays an image labeled “SOC two compliance.”checked 3 Oct 2001
- Support
- Clients can use PaayaTech’s support portal to access its knowledge base, product documentation, training resources, and submit support requests.checked 4 Oct 2001
- Time capture
- Users can log time manually or from tasks and events, then enter task codes, billing type, hours, and descriptions.checked 3 Oct 2001
- Typical implementation
- The product site says typical implementation takes 4–6 weeks, including data conversion, training, and pilot rollout.checked 4 Oct 2001
The company
- Founded
- 2007checked 28 Sep 2001
Where it runs
- Platform access
- MatterAlert is browser-based, requires no desktop installation or add-ons, and is described as responsive on desktop, tablet, and mobile.checked 4 Oct 2001
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