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MassageOS

MassageOS is a platform for massage therapists, wellness businesses, and service providers to manage appointments, client communication, marketing, automatio…

Place
#5 of 24
Score
7.2
MassageOS's website

What MassageOS is

MassageOS is a platform for massage therapists, wellness businesses, and service providers to manage appointments, client communication, marketing, automation, and client relationships. Clients can schedule online at any time through a business website, Google, or a shared booking link, with deposits available to reserve appointments. Its AI Receptionist handles calls and messages, finds open times, books appointments, takes deposits, and sends reminders. Client profiles hold contact details, treatment history, SOAP notes, intake forms, and consent forms. Payment options include online payments, tap-to-pay, memberships, packages, gift cards, and an online store. MassageOS connects with calendar, payment, messaging, social, video, and analytics services, and provides API access and webhooks. Its mobile app for Apple and Android includes calendars, client records, conversations, payments, and social planning. Plans start at $24.50/mo (annual); there is no free plan. Annual plans include a custom website, domain, and SSL security. All plans include setup, migration, training, and 24/7 support, as well as AI, SMS, and email credits; usage above those credits is charged pay-as-you-go.

Good

  • Online booking with optional appointment deposits
  • AI Receptionist books and reminds clients
  • Profiles include SOAP notes and consent forms
  • Mobile app included with every plan
  • API access and real-time webhooks

Watch out

  • No free plan
  • Usage above included AI, SMS, and email credits is charged
  • Starter is limited to 1 user and 100 contacts

Who it suits

Massage therapists and wellness providers looking to coordinate bookings, client records, payments, and communications may find it a fit. It supports solo mobile therapists and home studios as well as larger clinics.

Verdict

MassageOS brings scheduling, client management, payments, and communication tools together for massage and wellness businesses. Consider its plan user and contact limits, plus additional usage charges, when choosing a tier.

Plans and prices

From MassageOS's own pricing page, checked 15 Oct 2001.

All about pricing
PlanPriceWhat it gives you
Starter$39 a month1 user · 100 contacts · $5 free credits · mobile app · setup, migration, training and 24/7 support · 20% off · Billed annually ($468/year)
Growth AI$75 a monthAI booking · AI calls · AI replies · AI reviews · AI social media · AI content · Ask AI assistant · Monthly
Growth$79 a month3 users · 500 contacts · $10 free credits · mobile app · website, domain and smart automations · 20% off · Billed annually ($948/year)
Unlimited AI$195 a monthUnlimited AI usage across booking, calls, replies, reviews, social media, content and Ask AI · Monthly
Scale$199 a month10 users · unlimited contacts · $15 free credits · mobile app · AI receptionist, memberships, courses, ecommerce and multi-location tools · 20% off · Billed annually ($1,428/year)

The facts

Each one read from MassageOS's own pages, with the date it was checked.

What it does

AI limitation
MassageOS disclaims guarantees for AI accuracy, booking outcomes, lead conversion, customer satisfaction, revenue or marketing performance and puts monitoring responsibility on users.checked 15 Oct 2001
AI receptionist
The Emily AI receptionist is described as answering calls and messages, checking availability, booking appointments, taking deposits and sending reminders.checked 15 Oct 2001
API
The integrations page states that MassageOS provides API access for custom integrations and webhooks for real-time event delivery.checked 30 Sep 2001
API and webhooks
MassageOS advertises API access for custom integrations and webhooks for real-time event delivery.checked 15 Oct 2001
Audience
MassageOS says it was built by massage therapists for massage therapists and supports mobile therapists, home studios, small studios, and multi-therapist clinics.checked 30 Sep 2001
Automations
Automation workflows cover reminders, confirmations, follow-ups, rebooking, client reactivation, no-show handling, missed-call texting and custom triggers.checked 15 Oct 2001
Booking
Clients can book online around the clock from a website, Google or a shared booking link, with deposits available.checked 15 Oct 2001
Business-results limitation
The earnings disclaimer says testimonials, projections and revenue examples are illustrative and that no earnings, booking volume, growth or ROI is guaranteed.checked 15 Oct 2001
Calendar
Calendar tools include Google, Apple and Outlook synchronization, team calendars, group bookings and resource scheduling.checked 15 Oct 2001
Client records
Client profiles can contain contact details, treatment history, SOAP notes, intake forms, consent forms, progress notes, tags, photos and documents.checked 15 Oct 2001
Desktop access
The company describes mobile and desktop apps and says data stays synchronized across phone, tablet and computer.checked 15 Oct 2001
Developer documentation
The public integrations page names API access and webhooks but does not expose endpoint references, SDK downloads or a developer documentation portal.checked 15 Oct 2001
Independent API claim
Massageowner.com advertises API and third-party-system connectivity for its massage-growth platform.checked 15 Oct 2001
Independent onboarding claim
Massageowner.com says its standard launch takes seven days and can be completed in three days at the fastest.checked 15 Oct 2001
Independent service positioning
Massageowner.com describes a MassageOS-branded massage-growth service combining website creation, Google growth, booking, CRM, scheduling, finance and AI modules.checked 15 Oct 2001
Independent service pricing
Massageowner.com states that its gold managed-operations service costs $899 per month and that Google and Meta advertising budgets are extra.checked 15 Oct 2001
Independent usability claim
Massageowner.com says its system has a Chinese interface, works from a phone and includes remote or on-site training plus ongoing WeChat support.checked 15 Oct 2001
Integrations
The integrations page lists Google, Apple and Outlook calendars; Stripe and Square; WhatsApp, Facebook and Instagram; Google Business; Zoom and Google Meet; Zapier; analytics pixels and tag management.checked 15 Oct 2001
Licence
No open-source licence or source-code distribution terms are stated on the public product, pricing or integrations pages.checked 15 Oct 2001
Marketing
Marketing tools include social planning, SMS and email campaigns, review requests, newsletters, ads, coupons and brand boards.checked 15 Oct 2001

The company

Headquarters
The contact page lists HeroAI Pty Ltd in Queensland, Australia, while the site footer gives Brisbane, Queensland 4165 as the business address.checked 15 Oct 2001
Maker legal name
The site identifies HeroAI Pty Ltd as the provider of MassageOS.checked 15 Oct 2001

Where it runs

Mobile app
The MassageOS mobile app is free with every plan on Apple and Android and includes calendars, clients, conversations, payments, and social planning.checked 30 Sep 2001
Mobile apps
The maker says its mobile app is free with every plan on Apple and Android and supports calendars, clients, conversations, payments and social planning.checked 15 Oct 2001

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