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MassageBook

MassageBook is business software for massage practices, combining online booking and scheduling with client records and practice tools.

Place
#16 of 27
Score
6.8

What MassageBook is

MassageBook is business software for massage practices, combining online booking and scheduling with client records and practice tools. The company describes it as suitable for solo practitioners through multi-staff clinics. Its database can hold contact information, appointment history, messages, SOAP notes, intake forms, and accounting records. Clients can complete customizable digital intake forms online, while therapists can review form history in the mobile app. MassageBook Manager supports scheduling, SOAP notes, intake forms, and checkout on Android and iOS; the software is also available on the web. Card payments through Stripe or Square carry a stated fee of 2.6% + $0.15 per card-present transaction. Integrations include Facebook, Instagram, Reserve with Google, external website scheduling, Square, and MassageBook Pay using Stripe. The company says basic contact information syncs through integrations, but sensitive medical data and SOAP notes do not transfer to third-party apps. MassageBook states that it is HIPAA compliant and describes encryption for intake forms and SOAP notes, along with SOAP-note modification histories. Plans are listed at $15.00, $44.25, and $74.25 per month; the Clinic plan adds unlimited staff seats, room assignment, couples bookings, waitlists, enhanced permissions, and upgraded reporting.

Good

  • Clients can book appointments online.
  • Stores appointment history, SOAP notes, and intake forms.
  • Mobile app supports scheduling, notes, forms, and checkout.
  • Supports card payments through Stripe or Square.
  • Clinic plan includes unlimited staff seats.

Watch out

  • No free plan is listed.
  • Card-present processing costs 2.6% + $0.15 per transaction.
  • Plan prices are $15.00, $44.25, and $74.25 per month.

Who it suits

MassageBook suits massage practices, from solo practitioners to multi-staff clinics, that need scheduling, client records, and digital intake forms. Its Clinic plan adds staff and room-management capabilities for practices needing those features.

Verdict

MassageBook brings appointment management, client documentation, and practice tools together for massage businesses. Review the plan prices and card-present processing fee, and note that integrations do not transfer SOAP notes or sensitive medical data.

Plans and prices

From MassageBook's own pricing page, checked 30 Sep 2026.

All about pricing
PlanPriceWhat it gives you
Transition$15 a monthMobile app · pre-built website · basic SOAP notes · payment processing · online booking · $15.00 / month 25% off
Practice$44.25 a monthEverything in Transition · intake forms and premium SOAP notes · appointment reminders · insurance billing receipts · marketing campaigns · gift certificates · $44.25 / month 25% off
Clinic$74.25 a monthEverything in Practice · unlimited staff seats · room assignment · couples massage bookings · waitlists · enhanced staff permissions · $74.25 / month 25% off

The facts

Each one read from MassageBook's own pages, with the date it was checked.

What it does

Booking and scheduling
Clients can book appointments online, and the software includes scheduling tools intended to reduce double bookings.checked 30 Sep 2026
Client records
The client database can store appointment history, contact information, messages, SOAP notes, intake forms, and accounting records.checked 30 Sep 2026
Cloud access
MassageBook says its software is cloud-based, with client information stored in the cloud rather than locally on the phone.checked 30 Sep 2026
Intake forms
Clients can complete customizable digital intake forms online, and therapists can review form history in the mobile app.checked 30 Sep 2026
Integration data
The integrations FAQ says these integrations sync basic contact information and do not transfer sensitive medical data or SOAP notes to third-party apps.checked 30 Sep 2026
Integrations
The integrations page describes connections for Facebook, Instagram, Reserve with Google, external website scheduling, Square, and MassageBook Pay using Stripe.checked 30 Sep 2026
Payments
MassageBook supports card payments through Stripe or Square, with a stated fee of 2.6% + $0.15 per card-present transaction.checked 30 Sep 2026
Security and compliance
MassageBook states that it is HIPAA compliant and that its security features include encryption for intake forms and SOAP notes and modification histories for SOAP notes.checked 30 Sep 2026
Support
The pricing FAQ lists support through an online help desk, phone, chat, and email, and says onboarding resources include live online sessions, webinars, videos, and documentation.checked 30 Sep 2026
What it does
MassageBook is an all-in-one software solution for massage practices, with scheduling, marketing, memberships, SOAP notes, and other business tools.checked 30 Sep 2026
Who it serves
The company says its software is for massage practices ranging from solo practitioners to multi-staff clinics.checked 30 Sep 2026

Where it runs

Mobile app
MassageBook Manager is available for iOS and Android and supports scheduling, SOAP notes, intake forms, and checkout.checked 30 Sep 2026

Money

Plan distinction
The Clinic plan page lists unlimited staff seats, room assignment, couples massage bookings, waitlists, enhanced staff permissions, and upgraded reporting as added features.checked 30 Sep 2026

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