Lumor

Overview

Lumor is an AI-assisted research platform for creating surveys, recruiting respondents, and analyzing results. It suits teams that want to manage that workflow in one place, especially those without an existing participant pool. Its range is strong, but response caps and missing respondent-integrity checks make it a less convincing fit for high-volume or quality-critical research.

Key features

Ask Lumor AI drafts questions, their sequence, and tone from a study description. The visual Logic Map adds branching, follow-up questions, routing, and issue checks as a survey is built. Together, these tools can shorten setup while preserving control over the questionnaire. More than 14 question types include NPS, ranking, best-worst, image choice, stars and scales, sliders, matrices, and open text.

Recruitment can use Lumor’s panel of over 3 million participants across more than 30 countries, or a team’s own respondents. Web links, email, WhatsApp, QR codes, and embeds give teams several distribution routes. The panel is useful when a team needs reach without building its own audience, but Lumor lacks automated speeder and straightlining detection, attention-check scoring, IP or device-fingerprint deduplication, and CAPTCHA on respondent surveys. That is a consequential gap for studies where response integrity is central.

AI summaries and chat with research data support analysis, and Lumor can turn responses into a stakeholder report or slide deck. CSV and XLSX exports provide familiar ways to take data elsewhere. Optional Slack or Discord notifications, Zoom or Google Meet scheduling, and calendar connections are off by default; when enabled, configured data is sent to those services.

Lumor says survey content, respondent answers, recordings, transcripts, and generated reports are not used to train AI models. It encrypts data in transit with TLS and at rest with AES-256 for object storage and managed databases. Application data and media are stored in AWS Mumbai, though some large language model inference is processed outside India. Lumor supports India’s DPDP Act and GDPR, but does not hold SOC 2 Type II or ISO 27001 certification. These distinctions matter to teams assessing privacy and compliance requirements.

Pricing

The Free plan costs nothing and remains free forever. It allows one workspace, one user, three studies per month, 100 responses per month, two AI reports per study, and 256 MB of storage, with community docs support. It is a useful small-scale evaluation tier, but the response cap and single seat limit ongoing use by a team.

Starter costs $129 a month when billed monthly, 30% more than annual billing. It includes three users, eight studies and 1,200 responses per month, panel recruitment, 20 AI reports per month, 2 GB storage, branding removal, and email support. This is the entry paid option for a small team that needs panel access; the monthly response ceiling can constrain broader research programs.

Business costs $519 a month when billed monthly, also 30% more than annual billing. It raises capacity to 15 users, three workspaces, 20 studies and 10,000 responses per month, with $50 in monthly panel credits, 120 AI reports, 20 GB storage, API integrations, and chat plus video support. The added capacity and collaboration make it better suited to established research teams, though the response quota still sets a boundary. Enterprise has custom pricing and includes unlimited everything, a dedicated customer success manager, an SLA, custom onboarding, and a proof of concept.

Lumor offers a 14-day trial. Paid pricing starts at $99/mo on an annual basis, while the published monthly prices for Starter and Business are higher. Teams should weigh that billing difference against their expected response volume before choosing a term.

Platforms

Lumor is available on web and through an API. Teams needing a native mobile or desktop app should consider whether those access routes meet their workflow needs.

Who it's for

Lumor is a strong candidate for product and research teams that need survey creation, access to recruited participants, and reporting in one service. Its free tier can support a limited evaluation, while Starter and Business add team seats, response capacity, and support as usage grows. It is less suited to organizations that require respondent-integrity safeguards Lumor does not provide or formal SOC 2 Type II or ISO 27001 certification.

Pros and cons

• Pros: AI-assisted question drafting and visual survey logic combine creation with routing and issue checks.
• Pros: A participant panel, own-audience invitations, and five collection channels give teams several ways to reach respondents.
• Pros: AI analysis, report and slide-deck creation, and CSV/XLSX export support the path from responses to stakeholder materials.
• Cons: Free is limited to 100 responses monthly and one user; even Starter caps responses at 1,200 per month.
• Cons: Automated respondent-quality checks such as deduplication and attention-check scoring are absent.
• Cons: Lumor lacks SOC 2 Type II and ISO 27001 certification, and some AI inference is processed outside India.

Alternatives

Choose Typeform if broad device coverage matters: it supports Android, iOS, macOS, Windows, web, and API access, while its free plan allows unlimited forms but only 10 responses per month. AkioSurvey is an option for a free plan with 200 responses monthly and three AI-generated surveys, though each AI-generated survey is limited to five questions. Synesis Survey offers a free tier with one survey, 20 monthly responses, basic question types, and basic analytics.

Surbee is another alternative. onlinesurvey.ai may suit a solo user who wants a free allowance of 250 responses per month, five active surveys, and one seat, but its free plan has no email campaigns. Questionnaires.ai offers a free tier with three questionnaires, 50 monthly responses, and five AI generations. Revuloop provides a free plan with 150 monthly responses, unlimited surveys, and one active AI Smart Survey. SiliForm is worth considering when unlimited forms and responses on its free plan are the priority; it includes 100 MB of file storage and basic analytics.

For a category-wide comparison, browse AI Survey Generators.

Verdict

Lumor is best for teams that want survey design, participant recruitment, and AI-supported reporting under one roof. Its panel and end-to-end workflow are the clearest reasons to choose it. Look elsewhere if respondent-integrity controls or recognized security certifications are mandatory, or if your research routinely exceeds its monthly response limits.