LogMeIn Rescue
The facts below are what the maker publishes about LogMeIn Rescue, checked and dated. Our editors have not written about it yet.
Plans and prices
From LogMeIn Rescue's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Remote Device Support | — | Windows and Mac remote control · unattended access · in-session diagnostics · agent collaboration · scripting · per month, billed annually |
| Rescue Enterprise | Priced on request | Dedicated technical support team · 24/7 priority care · white glove onboarding · VIP support portal · committed support SLAs · Contact Us |
The facts
Each one read from LogMeIn Rescue's own pages, with the date it was checked.
What it does
- Add-on limits
- The pricing page says mobile support, AI, and translation features are included only with their respective add-ons.checked 12 Oct 2026
- AI tools
- AI add-ons include session summaries, device analysis, error analysis, in-session recommendations, and advanced ServiceNow integration.checked 12 Oct 2026
- APIs and SDKs
- Rescue offers APIs for administrative tasks and integrations, plus SDKs for in-app support.checked 12 Oct 2026
- Audience
- LogMeIn describes Rescue as enterprise-grade remote support for internal IT help desks and customer support or contact center teams, as well as MSPs, BPOs, and GSIs.checked 12 Oct 2026
- Cloud service
- Rescue is a cloud-based SaaS platform and requires a subscription to use.checked 12 Oct 2026
- Enterprise support
- The Rescue Enterprise plan lists 24/7/365 phone support, a dedicated technical account manager team, priority response, and committed SLAs.checked 12 Oct 2026
- Integrations
- Listed integrations include ServiceNow, Salesforce, Microsoft Dynamics, Microsoft Teams, Zendesk, Freshdesk, Jira Service Management, Autotask, HappyFox, and Agiloft.checked 12 Oct 2026
- Mobile support
- Mobile support features include screen sharing, Click2Fix, device configuration, remote view and control, and mobile chat.checked 12 Oct 2026
- Purpose
- LogMeIn Rescue is remote support software for IT and customer support teams.checked 12 Oct 2026
- Remote support
- Technicians can use remote diagnostics, remote control, screen sharing, unattended access, file transfer, and session transfer.checked 12 Oct 2026
- Security
- Rescue describes session protections including 256-bit AES encryption, TLS transport security, identity controls, granular technician permissions, audit logging, and data storage controls.checked 12 Oct 2026
- Session recording
- Yeschecked 22 Sep 2026
Money
- Free plan
- Nochecked 22 Sep 2026
- Trial
- The product trial is free for 14 days and requires no credit card.checked 12 Oct 2026
Where it runs
- Supported platforms
- desktop,mobile,browserchecked 22 Sep 2026
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