Localyser
Localyser is a web dashboard for managing reviews, messages, and surveys across business locations.
What Localyser is
Localyser is a web dashboard for managing reviews, messages, and surveys across business locations. Its AI can send personalized replies to positive reviews, while negative reviews can become tickets assigned to a manager or support team member. AI insights examine sentiment and trends and compare locations. Listed connections include Google, Yelp, TripAdvisor, Uber Eats, DoorDash, Instagram, and Facebook; Localyser also says it can link CRM data with Mailchimp and ActiveCampaign and create tickets in Jira and Zendesk. It supports all languages, translating reviews into a primary language while allowing replies in the original review language. The product is designed for multi-unit restaurant brands and executive, operations, marketing, and support teams. Plans allow unlimited team users. The Mid package is $49 a month per location, with price drops based on location count. A free trial is available; subscriptions may be monthly or annual, and setup includes a live training session at no setup fee.
Good
- AI can answer positive reviews automatically.
- Negative reviews can be routed as support tickets.
- Insights compare sentiment and trends by location.
- Plans have unlimited team users.
Watch out
- The listed Mid package costs $49 a month per location.
- The listed platform is web.
Who it suits
Localyser suits multi-unit restaurant brands and teams handling operations, marketing, executive oversight, or customer support. It is relevant to organizations coordinating feedback across locations and users.
Verdict
Localyser combines feedback management, response workflows, and location-level analysis in a web dashboard. Its per-location Mid package and free trial make the pricing and evaluation terms clear.
Plans and prices
From Localyser's own pricing page, checked 2 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Mid package | $49 a month | Unlimited users · price drops based on number of locations · per location per month |
The facts
Each one read from Localyser's own pages, with the date it was checked.
What it does
- AI replies
- It can automatically send personalized AI responses to positive reviews.checked 2 Oct 2026
- Analytics
- Its AI insights analyze sentiment and trends and compare performance by location.checked 2 Oct 2026
- Complaint handling
- Negative reviews can be converted into tickets routed to a manager or support team member.checked 2 Oct 2026
- Contract terms
- The demo page says monthly and annual subscriptions are available with flexible cancellation terms.checked 2 Oct 2026
- Integrations
- The integrations page lists connections including Google, Yelp, TripAdvisor, Uber Eats, DoorDash, Instagram, and Facebook.checked 2 Oct 2026
- Intended users
- Localyser describes the product as designed for multi-unit restaurant brands and teams in executive, operations, marketing, and customer support roles.checked 2 Oct 2026
- Languages
- Localyser says it supports all languages, automatically translates reviews into a primary language, and allows replies in the review’s original language.checked 2 Oct 2026
- Other tools
- The demo page says Localyser can connect CRM data with Mailchimp and ActiveCampaign and create support tickets in Jira and Zendesk.checked 2 Oct 2026
- Purpose
- Localyser brings reviews, messages, and surveys across business locations into one dashboard and uses AI to help teams respond and improve operations.checked 2 Oct 2026
- Security
- The privacy policy says Localyser uses physical, electronic, and administrative measures designed to protect personal information and limits access based on business need.checked 2 Oct 2026
- Setup
- The pricing page says there is no setup fee and includes a live training session for team members.checked 2 Oct 2026
- Support
- The pricing page lists email, phone, and video conferencing support, with higher plans offering quarterly consultation or priority support.checked 2 Oct 2026
- User limits
- The pricing page says plans include unlimited team users and there is no limit on the number of users added.checked 2 Oct 2026
The company
- Company history
- The company’s about page says Localyser began in 2016, founded after Tarik Qahawish identified a review management problem for restaurants.checked 2 Oct 2026
- Headquarters
- Montreal, Canada; Dubai, UAEchecked 28 Sep 2026
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