ReviewInc
ReviewInc is a web service for collecting, monitoring, managing, and displaying customer reviews.
What ReviewInc is
ReviewInc is a web service for collecting, monitoring, managing, and displaying customer reviews. Businesses can request reviews by email or SMS, get monitoring alerts, use AI assistance for responses, and show reviews through widgets. It covers Google, Facebook, Healthgrades, Angi, Cars.com, TripAdvisor, and more than 600 other review sites. Listed options include Monitor for review monitoring and management, Basic for one location, Pro for expanded review, listings, and reporting capabilities, and Enterprise for unlimited locations and users. Full Service costs $799 a month, billed quarterly, and includes website setup and hosting, Google Business Profile optimization, listings management, review collection and response, social media management, and local SEO. The platform is offered on the web. ReviewInc was founded in 2011 and is headquartered in Woodland Hills, California, USA.
Good
- Requests reviews through email and SMS
- Monitors more than 600 review sites
- Includes alerts and AI response assistance
- Offers a free plan and a 7-day trial
Watch out
- The service is web-only
- Full Service costs $799 a month, billed quarterly
- The listed paid starting price is $799/mo
Who it suits
ReviewInc suits businesses that want to request and monitor customer reviews, manage responses, and display reviews online. Its listed plans include options for a single location and for unlimited locations and users.
Verdict
ReviewInc combines review requests, monitoring, response assistance, and display tools in a web service. A free plan and trial are available, while Full Service is listed at $799 a month, billed quarterly.
Plans and prices
From ReviewInc's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Full Service | $499 a month | Website setup and hosting · Google Business Profile optimization · Listings management · Review collection and responses · Social media management · Local SEO · Reporting dashboard · U.S.-based account manager · per month |
| BASIC | Priced on request | Basic review-generation and management plan · Get a quote |
| ENTERPRISE | Priced on request | Enterprise plan with unlimited users and location-based pricing · Contact Sales |
| MONITOR | Priced on request | Review monitoring and management plan · Get a quote |
| PRO | Priced on request | Advanced review-generation and management plan · Get a quote |
The facts
Each one read from ReviewInc's own pages, with the date it was checked.
What it does
- AI response assistance
- Yeschecked 24 Sep 2026
- AI responses
- The platform provides AI-assisted replies for customer reviews from a centralized inbox.checked 15 Oct 2026
- Customer-data use
- ReviewInc states that customer contact information is used for business communications and not for other purposes.checked 15 Oct 2026
- Custom workflows
- Organizations can automate alerts, escalations, routing rules, notifications, review requests, and communication flows.checked 15 Oct 2026
- Embedding and SSO
- The white-label offering supports embedding the customer portal through secure APIs and single sign-on.checked 15 Oct 2026
- Enterprise users
- Enterprise plans include unlimited users without additional seat or license charges.checked 15 Oct 2026
- Implementation time
- G2 reports an average implementation time of two months based on its user reviews.checked 15 Oct 2026
- Infrastructure claim
- ReviewInc says its enterprise service runs on secure, audited infrastructure and supports Entrust and Okta SSO.checked 15 Oct 2026
- Integrations
- Published integrations include Zapier, Salesforce, Hootsuite, ServiceTitan, ModMed, Housecall Pro, Okta, Entrust, WhatsApp, HubSpot, and Google Maps.checked 15 Oct 2026
- Languages
- G2 lists support for 20 languages, including English, Spanish, French, German, Chinese, Japanese, and Arabic.checked 15 Oct 2026
- Legal entity
- ReviewInc’s customer agreement identifies the company as a California limited liability corporation.checked 15 Oct 2026
- Limit: direct integrations
- A GetApp reviewer reports that ReviewInc could not integrate directly with their program, requiring weekly report transfers.checked 15 Oct 2026
- Limit: interface and workflows
- A G2 reviewer says the interface is not aesthetically pleasing and asks for more conditional-logic options in solicitation workflows.checked 15 Oct 2026
- Listings management
- ReviewInc manages business listings across major directories and supports centralized listing access.checked 15 Oct 2026
- Local and AI search
- The product includes local-search, Google Maps, and generative-engine-optimization visibility monitoring.checked 15 Oct 2026
- Messaging and surveys
- Its communication tools support online forms, surveys, NPS tracking, custom flows, and routing of unhappy customers.checked 15 Oct 2026
- Monitoring alerts
- Yeschecked 24 Sep 2026
The company
- Company history
- LinkedIn lists ReviewInc as founded in 2012 and headquartered in Los Angeles, California.checked 15 Oct 2026
- Company size
- LinkedIn lists ReviewInc as a privately held software-development company with 11–50 employees.checked 15 Oct 2026
- Founded
- 2011checked 28 Sep 2026
- Headquarters
- Woodland Hills, California, USAchecked 28 Sep 2026
- Leadership and ownership
- Crunchbase lists Ron Laughton as CEO, Henri Isenberg as COO, and the company as privately held and active.checked 15 Oct 2026
Money
- Free plan
- Yeschecked 24 Sep 2026
Where it runs
- Mobile and kiosk access
- ReviewInc says customers can submit reviews using smartphones, tablets, and kiosks, while portals and reports work on modern phones.checked 15 Oct 2026
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