Liquid Voice Compliance Recording

What Liquid Voice Compliance Recording is

Liquid Voice for Compliance provides a system for recording and governing regulated voice and communications. It can capture communications from Microsoft Teams, UCaaS and CCaaS platforms, trading turrets, traditional PBXs, analogue and digital telephony, radio systems, and on-premises systems. Recordings can be kept for periods set by policy, with access, supervision, and export governed through controls and audit trails. The platform consolidates legacy and current recordings in a searchable archive, with transcription and AI call summaries. Compliance analytics can assess captured communications for exceptions, conduct risk, and policy breaches; automatic post-call review checks interactions against defined criteria. An in-conversation assistant can provide answers and prompts and help users record notes, actions, and summaries. Deployment options include public cloud, private cloud, hybrid, and fully on-premises environments. Customer data is not used to train shared or public models; any fine-tuning or training happens in the customer’s environment with explicit approval. Pricing is available on request. The company was founded in 2004 and is headquartered in Leeds, England.