Linear Health Voice AI

What it does

Call workflows

It supports inbound scheduling and after-hours calls, plus outbound reminders and patient outreach campaigns.checked 4 Oct 2026

EHR integrations

Linear lists established integrations with athenahealth, eClinicalWorks, NextGen, Greenway Health, Veradigm, and Epic, and says it can scope custom integrations.checked 4 Oct 2026

Human handoff

When a call requires human judgment, the agent escalates it to staff with context.checked 4 Oct 2026

Implementation

The company says most implementations go live in four weeks, with a more detailed plan for complex workflows after scoping.checked 4 Oct 2026

Languages and coverage

The voice agent offers natural conversations in English and Spanish and is described as available 24/7.checked 4 Oct 2026

Notable limits

Linear says it is not the right fit for solo practices or hospital enterprise deployments.checked 4 Oct 2026

Phone compatibility

Linear says the voice agent works alongside any existing phone system.checked 4 Oct 2026

Purpose

The healthcare voice agent answers and places patient calls, understands medical terminology and insurance routing, and completes tasks in the EHR.checked 4 Oct 2026

Scheduling

The agent can book, confirm, and reschedule appointments using real-time EHR availability and write the interaction back to the patient record.checked 4 Oct 2026

Security

Linear says it is HIPAA compliant and SOC 2 Type II certified, signs a BAA with every customer, and encrypts stored data with AES-256 and transmitted data with TLS 1.3.checked 4 Oct 2026