Koa Care 360
Koa Care 360 is an employer-focused mental health service spanning prevention, self-care, and clinical treatment.
What Koa Care 360 is
Koa Care 360 is an employer-focused mental health service spanning prevention, self-care, and clinical treatment. Employees take a quick assessment and receive recommendations for evidence-based services, from self-treatment tools to therapist-led care. Clinician-designed care mapping helps shape personalized pathways, while self-care and prevention resources are available around the clock. The service also includes teletherapy for people who want or need clinical support. Employers can use it as a central access point for existing benefits and connect employees with other workplace resources. It can integrate with health and wellbeing services, including health plans, and provides employers with aggregate, population-level insights. Koa Health stated that the service was offered in 83 countries and eight languages in its launch announcement. Apps are available for iOS and Android, and pricing is provided by consultation. Koa Health says customer data is encrypted in transit and at rest in dedicated AWS cloud environments, and its security framework follows GDPR and HIPAA. The company also says it has maintained SOC 2 Type 2 certification since 2021 and Cyber Essentials certification since 2023.
Good
- Offers self-care resources around the clock
- Includes teletherapy and therapist-led clinical care
- Can connect with existing health and wellbeing services
- Provides aggregate employer reporting
Watch out
- Pricing is available by consultation
- Access is focused on employer organizations
- Treatment products have stated FDA review limitations
Who it suits
Koa Care 360 is designed for employers and organizations seeking mental health support for their workforce. It may suit organizations wanting to connect employees with existing benefits and receive aggregate population insights.
Verdict
Koa Care 360 combines workforce prevention resources with routes to clinical care and employer reporting. Organizations considering it should request pricing and review the stated FDA limitations for the specified treatments.
Plans and prices
From Koa Care 360's own pricing page, checked 10 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Koa Care 360 | Priced on request | For organizations; book a consultation for details |
The facts
Each one read from Koa Care 360's own pages, with the date it was checked.
What it does
- Analytics
- Koa Care 360 provides employers with population-level insights through its unified platform.checked 9 Oct 2026
- Assessment
- Users take a quick assessment, after which the platform recommends personalized evidence-based services ranging from self-treatment tools to therapist-led clinical care.checked 9 Oct 2026
- Assessment and recommendations
- Employees take a quick assessment, after which the platform recommends personalized, evidence-based services from self-treatment tools to therapist care.checked 10 Oct 2026
- Audience
- Koa Care 360 is positioned for employers and organizations seeking mental health support for their workforces.checked 10 Oct 2026
- Availability
- The maker states that Koa Care 360 is offered in 83 countries and eight languages.checked 10 Oct 2026
- Benefits access
- The platform can serve as a central access point to existing employer benefits and connect employees with other employer resources.checked 9 Oct 2026
- Clinical care
- The service includes clinical treatment and teletherapy for people who want or need it.checked 10 Oct 2026
- Data protection
- Koa Health says customer data is held in a dedicated cloud environment for each customer, hosted on AWS, and encrypted at rest and in transit.checked 10 Oct 2026
- FDA status
- Koa Health states that its iCT-PTSD treatment has not been reviewed or cleared by the FDA and its iCT-SAD treatment has not been reviewed by the FDA.checked 9 Oct 2026
- Integrations
- Koa Care 360 can integrate with existing health and wellbeing services, including health plans.checked 10 Oct 2026
- Notable limits
- Koa Health states that its iCT-PTSD product has not been reviewed or cleared by the FDA and iCT-SAD has not been reviewed by the FDA.checked 10 Oct 2026
- Personalized pathways
- Clinician-designed care mapping creates personalized care pathways for employees.checked 10 Oct 2026
- Population analytics
- The platform provides employers with population-level insights through data and analytics.checked 10 Oct 2026
- Purpose
- Koa Care 360 provides organizations with mental health care spanning prevention through clinical treatment on a unified platform.checked 10 Oct 2026
- Security
- Koa Health says it has maintained SOC 2 Type 2 certification since 2021 and Cyber Essentials certification since 2023, and that its products passed DTAC certification.checked 10 Oct 2026
- Security certifications
- Koa Health says it has maintained SOC 2 Type 2 certification since 2021 and Cyber Essentials certification since 2023.checked 9 Oct 2026
- Self-care
- The service offers evidence-based self-care and prevention resources available 24/7.checked 10 Oct 2026
- Support
- Koa Care 360 users can get assistance by emailing [email protected].checked 10 Oct 2026
The company
- Headquarters
- The Netherlandschecked 28 Sep 2026
- Maker and founding
- Koa Health is the maker; it announced its spin-out as an independent company in November 2020 after previously operating as Alpha Health.checked 9 Oct 2026
Where it runs
- Mobile apps
- The maker directs users to download Koa Care 360 from the Apple App Store or Google Play Store.checked 10 Oct 2026
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