OpenUp
The facts below are what the maker publishes about OpenUp, checked and dated. Our editors have not written about it yet.
Plans and prices
From OpenUp's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Employer-covered employee access | Free | Unlimited 1:1 consultations at no employee cost · Included when the employer has a partnership |
| Three-session card | €249, paid once | 3 online sessions · 25 minutes each |
| Employer partnership | Priced on request | Organisation-wide access · 1:1, group and self-guided services · HR insights · Per-employee annual pricing; personalised quote |
The facts
Each one read from OpenUp's own pages, with the date it was checked.
What it does
- 1:1 consultations
- Employees can book 25-minute online consultations with psychologists, lifestyle experts, financial coaches or other specialists.checked 15 Oct 2026
- AI coach
- The AI well-being coach helps users reflect, find relevant content and connect with an appropriate expert, but is not intended to diagnose or treat.checked 15 Oct 2026
- AI privacy
- OpenUp says Azure OpenAI processes coach input under zero-data-retention settings and that conversations are not used to train models.checked 15 Oct 2026
- AI session notes
- AI-assisted session notes require consent, are reviewed by the expert, and do not store audio or video recordings.checked 1 Oct 2026
- API and SDK status
- Airframe reports that public documentation does not document an API or SDK for OpenUp.checked 15 Oct 2026
- Audience
- OpenUp serves employees, managers, family members and organisations ranging from start-ups to large enterprises.checked 1 Oct 2026
- Availability target
- The terms say OpenUp aims to assist users within 24 hours through chat, telephone or video.checked 15 Oct 2026
- Clinical scope limitation
- OpenUp’s terms describe the service as general mental-well-being support rather than diagnosis, medical treatment or a substitute for clinical care.checked 15 Oct 2026
- Compliance limitation
- Airframe reports that public materials do not document SOC 2 Type II, which may delay procurement requiring that certification.checked 15 Oct 2026
- Confidentiality
- Managers and HR do not see who uses OpenUp or what users discuss; employers receive anonymised, aggregated insights.checked 1 Oct 2026
- Data hosting
- OpenUp says health data is handled within the European Economic Area and its data is held in the EU.checked 1 Oct 2026
- Data hosting and processors
- The privacy policy names Microsoft Azure for hosting and video calls, Azure OpenAI for AI responses, Livestorm for OpenUp Spaces and Mollie for payments when users pay directly.checked 15 Oct 2026
- Documentation limitation
- Airframe reports that technical disclosures for video calling, security, data residency and hosting are limited publicly.checked 15 Oct 2026
- Expert network
- The platform lists more than 200 certified experts across psychologists, lifestyle experts, financial coaches, nutritionists and medical doctors.checked 1 Oct 2026
- Funding news
- OpenUp’s newsroom records a €20 million capital injection announced March 26, 2026.checked 15 Oct 2026
- Group sessions
- OpenUp Spaces include masterclasses, group sessions capped at 30 participants and mindfulness consultations capped at 100.checked 15 Oct 2026
- HR dashboard
- HR clients receive anonymised, aggregated usage and well-being insights through a separate HR Platform.checked 15 Oct 2026
- Independent integration assessment
- Airframe reports that public materials do not provide a published integration list, detailed security whitepaper or clear enterprise integration documentation.checked 15 Oct 2026
- Individual access
- People whose employer does not offer OpenUp can book a free first session and then buy a three-session card for €249.checked 1 Oct 2026
Where it runs
- Android distribution
- The Android app is published by OpenUp Technologies B.V., has at least 10,000 downloads and supports deletion requests.checked 15 Oct 2026
The company
- Company legal entity
- The privacy policy identifies OpenUp B.V. as the Amsterdam-based data controller registered under Dutch Chamber of Commerce number 77340159.checked 15 Oct 2026
- Company profile
- LinkedIn lists OpenUp as a privately held mental-health-care company founded in 2020 with 51–200 employees and headquarters in Amsterdam.checked 15 Oct 2026
- Founded
- 2020checked 28 Sep 2026
- Headquarters
- Amsterdam, Netherlandschecked 28 Sep 2026
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