Knoa Task Mining
Knoa Task Mining records detailed interactions with application interfaces to show how business processes are carried out.
What Knoa Task Mining is
Knoa Task Mining records detailed interactions with application interfaces to show how business processes are carried out. It is positioned for process improvement, compliance monitoring, automation planning, and digital transformation, including SAP S/4HANA migrations. Its object-sensing technology is described as avoiding screen scraping and optical character recognition. Out-of-the-box monitoring covers SAP S/4HANA, Fiori and SAPUI5, SuccessFactors, Sales and Service Cloud, SAP GUI, and SAP Business Client; enterprise and productivity applications beyond SAP, including custom apps, can also be monitored.
The product integrates with SAP Signavio process mining, adding task-level details to process metrics. Collected data is aggregated for executive insights and analysis, with reports for training, user support, IT support, and change management. Knoa describes cloud, on-premise, and hosted availability. Its stated privacy approach captures application usage, not processed content, passwords, card numbers, or keystrokes. Pricing is on request. The FAQ lists a Windows 10 or 11 desktop client and Chrome or Edge; support for other SAP applications may require custom development using the Knoa SDK.
Good
- Monitors listed SAP interfaces out of the box.
- Integrates task details with SAP Signavio process mining.
- Reports support training, IT, and change management.
- Captures application usage rather than business-record content.
Watch out
- Pricing is on request.
- Windows desktop client is listed for Windows 10 or 11.
- Other SAP application support may require custom development.
Who it suits
Knoa Task Mining is aimed at organizations seeking task-level visibility for process improvement, compliance, automation planning, or transformation work. SAP environments are a particular fit, while non-SAP enterprise applications are also supported.
Verdict
Knoa Task Mining focuses on detailed application interaction data and supports a broad set of SAP interfaces. Buyers should confirm pricing, deployment fit, and any custom support needs with Knoa.
Plans and prices
From Knoa Task Mining's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| SAP UEM by Knoa | Priced on request | Number of named SAP users monitored · no production versus non-production environment restriction · standalone product · Pricing not published; licensed by number of named SAP users monitored. |
The facts
Each one read from Knoa Task Mining's own pages, with the date it was checked.
What it does
- Analytics
- The product aggregates collected data for executive insights and detailed problem solving, with reports for training, user support, IT support, and change management.checked 4 Oct 2026
- Compliance
- Knoa states that its solution enables GDPR compliance and undergoes SAP Premium Qualification for security and data privacy requirements.checked 4 Oct 2026
- Custom SAP support
- Other SAP applications beyond the listed supported interfaces can be supported through custom development using the Knoa SDK.checked 4 Oct 2026
- Deployment
- Knoa describes its platform as cloud-based and says the solution is also available in on-premise and hosted versions.checked 4 Oct 2026
- Integration
- Integrated with SAP Signavio process mining, Knoa adds granular task-level data to process-centric metrics for end-to-end process execution visibility.checked 4 Oct 2026
- Privacy
- Knoa says it captures application usage rather than the content users process and does not collect passwords, credit card numbers, business-record content, or keystrokes.checked 4 Oct 2026
- Purpose
- Knoa Task Mining logs detailed user interactions with application interfaces to reveal how business processes are actually executed.checked 4 Oct 2026
- SAP coverage
- Out-of-the-box monitoring includes SAP S/4HANA, Fiori and SAPUI5, SuccessFactors, Sales and Service Cloud, SAP GUI, and SAP Business Client.checked 4 Oct 2026
- Security
- Knoa says cloud customer data is stored in logically isolated single-tenant databases on IBM Cloud, and data is encrypted in transit using HTTPS with SHA-256; TLS 1.2 is also supported.checked 4 Oct 2026
- Support
- SAP customers request installation packages and licenses from Knoa and raise support issues through the SAP Support Portal; non-SAP customers are directed to Knoa support by email.checked 4 Oct 2026
- Supported client
- The FAQ lists a desktop Knoa client for Windows 10 or 11 in 32-bit or 64-bit, and Google Chrome or Microsoft Edge.checked 4 Oct 2026
- Task detection
- Knoa says its patented object-sensing technology does not rely on screen scraping or optical character recognition.checked 4 Oct 2026
- Use cases
- The product is positioned for process improvement, compliance monitoring, automation planning, and digital transformation, including SAP S/4HANA migrations.checked 4 Oct 2026
The company
- Company location
- Knoa describes itself as headquartered in New York City.checked 4 Oct 2026
Where it runs
- Other applications
- Knoa says it can monitor enterprise and productivity applications beyond SAP, including standard and custom applications.checked 4 Oct 2026
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