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isolved HCM

isolved HCM, also known as People Cloud, brings HR, payroll, benefits and talent management together in a single platform.

isolved HCM's website

What isolved HCM is

isolved HCM, also known as People Cloud, brings HR, payroll, benefits and talent management together in a single platform. Its modules span hiring, workforce management, employee administration, payroll, benefits, talent processes, and AI and analytics, supporting employee needs from recruitment through departure. Benefits Administration helps with plan research, selection and enrollment, and connects with payroll and providers. Payroll functions include tax filing, W-2 and 1099 support, direct deposit, reporting, tip management, POS integrations and multi-state payroll. Employees can use self-service, while organizations access People Cloud through a web browser or mobile app. A REST API and Integration Marketplace provide options for connecting other tools and extensions. The platform runs on Microsoft Azure systems; isolved lists encryption in transit and at rest, MFA, TLS, AES-256, intrusion detection and prevention, firewalls and annual external vulnerability testing. Pricing is on request. People Cloud is described as supporting organizations with 50 employees to more than 1,500 employees.

Good

  • Combines HR, payroll, benefits and talent management.
  • Supports tax filing and multi-state payroll.
  • Offers employee self-service.
  • Accessible through web browser and mobile app.
  • Provides a REST API and Integration Marketplace.

Watch out

  • Pricing is available only on request.
  • Support for organizations starts at 50 employees.

Who it suits

People Cloud suits organizations looking to manage HR, payroll, benefits and talent processes together, including those with 50 employees to more than 1,500. It also fits teams needing employee self-service, payroll capabilities and integration options.

Verdict

isolved HCM covers a broad set of employee and payroll processes in one platform, with browser and mobile access and integration options. Organizations should ask isolved for pricing and confirm fit for their workforce size.

Plans and prices

From isolved HCM's own pricing page, checked 15 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Entry-level isolved$9 a monthPayroll included · Full platform requires custom quote · $9 per employee per month (PEPM); entry pricing for customers with 50+ employees.
Customized pricingPriced on requestModular HR, payroll, talent and benefits platform · Expand as organization grows · Contact sales for a quote tailored to requirements and budget.

The facts

Each one read from isolved HCM's own pages, with the date it was checked.

What it does

AI and analytics
isolved says its embedded AI can detect unusual payroll changes, identify missing information, create reports and flag compliance risks.checked 15 Oct 2026
API
People Cloud provides a comprehensive REST API for integrations.checked 1 Oct 2026
API and SDK availability
The public partner page describes REST integration but does not list a downloadable public SDK.checked 15 Oct 2026
API architecture
isolved invites developers to integrate through a REST architecture underlying People Cloud.checked 15 Oct 2026
Benefits
The platform includes benefits enrollment and administration connected to employee and payroll data.checked 15 Oct 2026
Benefits administration
Benefits Administration streamlines plan research, selection and enrollment and connects directly with payroll and providers.checked 1 Oct 2026
Compliance certification
Microsoft's app-certification record reports SOC 1 and SOC 2 Type 1 compliance, with a most recent certification date of August 31, 2023.checked 15 Oct 2026
Compliance infrastructure
The Microsoft Azure datacenters used by isolved are certified to more than 90 compliance standards, including ISO 27001, FedRAMP and SOC 2.checked 1 Oct 2026
Compliance limits
The Microsoft certification record reports no ISO 27001 certification, no SOC 3, no FedRAMP and no GDPR/CCPA obligation for the app.checked 15 Oct 2026
Core modules
The platform includes talent acquisition, HR and payroll, benefits, workforce management, talent management, and AI and analytics.checked 1 Oct 2026
Employee lifecycle
isolved supports employee processes from hire to retire through a unified HCM platform.checked 1 Oct 2026
Hosting model
Independent reviewers describe isolved as a SaaS, cloud-resident HCM system.checked 15 Oct 2026
Integrations
The isolved Integration Marketplace lets customers add third-party extensions to People Cloud deployments.checked 1 Oct 2026
Integrations marketplace
The isolved Marketplace offers partner applications for talent acquisition, HR and payroll, workforce management, talent management, financial wellness and benefits.checked 15 Oct 2026
Leadership news
isolved announced Michael Haske became CEO on May 4, 2026, succeeding retiring CEO Mark Duffell.checked 15 Oct 2026
Limit: accrual visibility
Gartner reviewers criticized accruals updating from timecards instead of paychecks and the inability to true-up immediately.checked 15 Oct 2026
Limit: integrations and customization
TrustRadius synthesis reports complaints about login, requests for better third-party integrations and a need for more customization.checked 15 Oct 2026
Limit: support and reliability
Trustpilot reviews include reports of long response times, communication problems, glitches, payroll calculation errors and timekeeping or scheduling difficulties.checked 15 Oct 2026
Mobile access
People Cloud is accessible through a preferred web browser or mobile app.checked 1 Oct 2026
Network security
The technical security page states that traffic is encrypted with HTTPS/TLS and that CDN/WAF, DDoS mitigation and monitoring are used.checked 15 Oct 2026

The company

Company headquarters and size
LinkedIn lists Charlotte, North Carolina headquarters and 1,001–5,000 employees.checked 15 Oct 2026
Company legal name
Crunchbase lists the legal name as isolved and the former name as Infinisource.checked 15 Oct 2026
Founded
G2 lists isolved as serving customers since 1986, and its company profile gives 1986 as the founding year.checked 15 Oct 2026

Where it runs

Employee mobile app
The iOS and Android app lets employees view pay history and tax forms, clock in and out, manage schedules, request time off, update direct deposit and complete onboarding.checked 15 Oct 2026
The full review of isolved HCM

Overview

isolved HCM is an employee-management platform that brings payroll, HR, benefits and talent operations together. It is best suited to employers with 50 to more than 1,500 employees seeking a connected system for employee processes from hiring through retirement. Its breadth is a strength for organizations coordinating several functions, but the custom quote means buyers need to establish whether the modules they need justify the cost.

Key features

People Cloud covers talent acquisition, HR and payroll, benefits, workforce management, talent management, and AI and analytics. That scope can put many employee processes under one roof; organizations looking only to run payroll may find the larger platform more than they need.

Benefits Administration supports plan research, selection and enrollment, with connections to payroll and providers. This is useful for employers that want benefits decisions and pay operations to work together rather than as separate processes. Payroll includes tax filing, W-2 and 1099 support, direct deposit, reporting, tip management, POS integrations, multi-state payroll and employee self-service. Those capabilities suit varied payroll needs, including tip-based and multi-state workforces.

Employees and administrators can access People Cloud through a browser or mobile app. The Integration Marketplace offers third-party extensions, and a REST API provides another route for integrations. These options help organizations connect the platform to other systems, though buyers should confirm that the extensions and integrations they require fit their deployment.

People Cloud runs on security-hardened Microsoft Azure systems, with encryption for data in transit and at rest. Security controls include MFA, TLS, AES-256 encryption, intrusion detection and prevention, web application firewalls, and annual external vulnerability testing. The Azure datacenters used by isolved hold more than 90 compliance certifications, including ISO 27001, FedRAMP and SOC 2. These measures make the security infrastructure a meaningful consideration for employers handling sensitive workforce data.

Pricing

isolved HCM uses paid, customized pricing. The modular platform is positioned for organizations of every size and industry, but the absence of a set price makes it difficult to compare costs before a sales conversation. Ask for a quote based on the modules, workforce size and payroll requirements you intend to use; the platform supports organizations from 50 to more than 1,500 employees.

Platforms

People Cloud is available on the web and through Android and iOS apps. An API is also available for integrations, giving organizations a technical route to connect other systems.

Who it's for

isolved HCM is a stronger fit for employers that want HR, payroll, benefits and talent functions coordinated in one platform, particularly those with varied payroll requirements or benefits workflows tied to payroll. Its range may be harder to justify for a small operation that needs only basic payroll, or for buyers who need transparent pricing before evaluating a provider.

Pros and cons

  • Broad employee lifecycle coverage: modules span hiring, HR, payroll, benefits, workforce management and talent management, which can consolidate multiple functions.
  • Payroll breadth: tax filing, W-2 and 1099 support, direct deposit, tips, POS integrations and multi-state payroll address a range of employer needs.
  • Benefits tied to payroll: plan research, selection and enrollment connect with payroll and providers, supporting coordinated benefits administration.
  • Integration choices: a marketplace and REST API provide extension and integration paths for organizations connecting other systems.
  • Custom pricing: buyers must request a quote, so cost is harder to assess upfront and may be less compelling for employers seeking payroll alone.

Alternatives

For restaurant employers comparing payroll options, Restaurant Payroll Software is a focused category list; Church Payroll Software serves readers evaluating payroll for churches, while HR Software is a broader category for employers prioritizing HR tools.

Kit by KitchenSync may suit a restaurant location seeking a quoted-in-fact monthly option: its Kit Essentials plan costs $1,500 a month, billed at $1,500 per location per month, and includes one manager and five employees alongside finance, weekly P&Ls, AP automation, payroll, HR and banking. ADP Workforce Now and RUN Powered by ADP are paid alternatives with payroll processing, tax filing, direct deposit, employee access and multi-jurisdiction payroll in their Essential Payroll plans; choose between them if you are comparing ADP's payroll and HR options with isolved's broader module set.

Workforce.com offers paid scheduling, HR and payroll options, making it worth considering when scheduling is central to the purchase. SurePayroll has a No Tax Filing plan at $20 a month, billed monthly, plus $4 per employee; it is a lower-base-cost option for buyers willing to forgo tax filing in that plan. Gusto Simple costs $49 a month, billed $49/mo + $6/mo per person, and covers basic payroll in one state, unlimited payrolls and tax filings and payments; it may fit employers with simpler single-state payroll needs. OnPay Payroll costs $49 a month, billed $49 base fee per month + $6 per worker per month, and includes unlimited pay runs and schedules plus W-2s, 1099s and year-end filings; consider it when those payroll basics are the priority. Paycom uses a customized quote based on workforce size and selected tools, with a one-time implementation fee, so it is another option for buyers weighing a tailored suite.

Verdict

Choose isolved HCM if your organization wants payroll, benefits, HR and talent processes in one system, with mobile access and integration paths. Its broad coverage is the main reason to shortlist it; organizations that need only payroll or require an upfront price should compare narrower or more transparent options before committing.

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