InboxPilot
The facts below are what the maker publishes about InboxPilot, checked and dated. Our editors have not written about it yet.
Plans and prices
From InboxPilot's own pricing page, checked 9 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $32 a month | 300 conversations/month · unlimited emails · 1 workflow · 1 inbox · 1 team member · extra inboxes $15/month · $390 billed annually |
| Growth | $82 a month | 1,500 conversations/month · unlimited workflows · up to 5 team members · 1 inbox · $990 billed annually |
| Business | $207 a month | 6,000 conversations/month · 3 inboxes · unlimited team members · custom integrations · priority support · $2,490 billed annually |
| Scale | $415 a month | 20,000 conversations/month · 10 inboxes · unlimited team members · self-hosted deployment · onboarding session · $4,990 billed annually |
The facts
Each one read from InboxPilot's own pages, with the date it was checked.
What it does
- Access controls
- InboxPilot connects through scoped OAuth permissions that can be revoked, and lists role-based access, SSO, audit logging, and data deletion on request.checked 9 Oct 2001
- AI data use
- InboxPilot says customer email is never used to train shared or third-party AI models.checked 9 Oct 2001
- Integrations
- The integrations page lists Gmail, Outlook, Slack, Zendesk, Pipedrive, Notion, Shopify, and custom URLs or APIs.checked 9 Oct 2001
- Intended users
- The maker describes InboxPilot for teams handling customer email and highlights support, sales, operations, founders, agencies, and several industries.checked 9 Oct 2001
- Product
- InboxPilot drafts replies in Gmail and Outlook using a company's documents and connected tools, and sorts email to the right team.checked 9 Oct 2001
- Reply grounding
- Drafts can use uploaded documents, a website, past replies, and live information from connected tools.checked 9 Oct 2001
- Review before sending
- Drafts wait for a person to review and send them by default; auto-send can be enabled for rules the team configures.checked 9 Oct 2001
- Security
- InboxPilot states that it is SOC 2 Type II certified and GDPR compliant, and encrypts data at rest with AES-256 and in transit with TLS 1.2 or higher.checked 9 Oct 2001
- Support
- The Business plan includes priority support, while the Scale plan includes a team onboarding session.checked 9 Oct 2001
- Supported inbox accounts
- Every plan connects to Gmail and Outlook; the pricing FAQ says Outlook support is for a user mailbox, not a Microsoft 365 shared mailbox.checked 9 Oct 2001
- Usage limits
- Plans include 300 to 20,000 conversations per month; inbound email is unlimited, and extra conversations cost $0.05 each subject to the next-plan cap on the first three plans.checked 9 Oct 2001
- Workflow features
- Workflows can check information, draft replies, route email, and perform actions on matching messages.checked 9 Oct 2001
The company
- Headquarters
- Wilmington, Delaware, USAchecked 28 Sep 2001
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