IDS Advanced Delivery Management
The facts below are what the maker publishes about IDS Advanced Delivery Management, checked and dated. Our editors have not written about it yet.
Plans and prices
From IDS Advanced Delivery Management's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Dispatch | $399 a month | Full dispatch, boards & rating engine · CoStop app with proof of delivery & scanning · Customer tracking page & notifications · Starting at $399/mo + $39 / active driver / mo |
| Complete | $599 a month | Everything in Dispatch · Returns workflow · Unmetered route optimization · AI-assisted CSV & EDI import · CoSend portal & API access · Starting at $599/mo + $59 / active driver / mo |
| Enterprise | Priced on request | Everything in Complete · Chain-of-custody & compliance suite · EDI at scale · SSO/MFA · Named human support · Customization scoped into quote · By quote; from $2,500/mo; every enterprise deployment is quoted |
The facts
Each one read from IDS Advanced Delivery Management's own pages, with the date it was checked.
What it does
- API access
- Yeschecked 24 Sep 2026
- Customer notifications
- Yeschecked 24 Sep 2026
- Customer portal
- CoSend lets customers place orders, track live status and raise returns, with unlimited users at no extra cost.checked 8 Oct 2026
- Dispatch management
- Yeschecked 24 Sep 2026
- Enterprise identity
- The security page says Enterprise accounts include SSO and MFA aligned to the customer’s identity provider.checked 8 Oct 2026
- Integrations
- The integrations page names Salesforce, accounting systems and EDI, and says Complete and higher tiers include API access.checked 8 Oct 2026
- Live delivery tracking
- Yeschecked 24 Sep 2026
- Migration
- For annual plans, IDS says migration is included; optional white-glove migration costs a flat $2,500–$7,500 depending on complexity.checked 8 Oct 2026
- Pricing limits
- Office and shipper-portal users are unlimited, and routing, notifications, scanning, proof photos and tracking are not metered.checked 8 Oct 2026
- Proof of delivery
- photo_and_signaturechecked 24 Sep 2026
- Purpose
- IDS describes itself as courier, logistics and reverse-logistics software for dispatch, drivers and customers.checked 8 Oct 2026
- Returns
- Returns are included as a first-class billable workflow from the Complete plan onward and are not metered.checked 8 Oct 2026
- Security
- The security page describes append-only audit trails, tamper-evident proof of delivery, production HTTPS, role-based access and configurable data retention.checked 8 Oct 2026
- Support
- IDS says support and upgrades are included with the software, with phone and email support from the people who built it.checked 8 Oct 2026
- Target customers
- The pricing page positions Dispatch for small courier and cartage operators, Complete for regional multi-service operators, and Enterprise for regulated-goods and multi-entity operations.checked 8 Oct 2026
The company
- Company
- IDS describes itself as independent and founder-run since 2007.checked 8 Oct 2026
- Founded
- 2007checked 19 Oct 2026
- Headquarters
- North Vancouver, British Columbia, Canadachecked 19 Oct 2026
Where it runs
- Download platforms
- The maker’s test-drive page identifies IDS Core as a Windows PC client and IDS Mobile as an Android driver app.checked 8 Oct 2026
- Driver app
- CoStop is described as an offline-first driver app with milestone-locked proof captured at the door.checked 8 Oct 2026
- Driver app platforms
- bothchecked 24 Sep 2026
- Shared platform
- IDS Core, CoStop and CoSend share one record so a job can be dispatched, delivered, proved and returned without re-keying.checked 8 Oct 2026
Money
- Free plan
- Nochecked 24 Sep 2026
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