IDEAL Remote
IDEAL Remote is paid remote administration software for managing Windows environments, with access through Windows, macOS, Linux, iOS, and Android.
What IDEAL Remote is
IDEAL Remote is paid remote administration software for managing Windows environments, with access through Windows, macOS, Linux, iOS, and Android. It supports file transfers using multiple methods, including selective transfer. The listed migration options cover user profiles and settings; application migration is not supported. Each listed license plan provides one administrator license, unlimited managed domains, unlimited servers, and unlimited client computers. The plan named “New license with 1 year maintenance” costs €249 a month. The 2-year maintenance plan is €323.70 a month, and the 3-year maintenance plan is €373.50 a month. There is no free plan, though a 30-day trial is listed. IDEAL Remote was founded in 2000 and is headquartered in Châteaurenard, France.
Good
- Access on Windows, macOS, Linux, iOS, and Android
- Supports file transfers and selective transfer
- User profile and settings migration are available
- Plans include unlimited managed domains and servers
Watch out
- No free plan is listed
- Application migration is not supported
- Listed plan prices are per month
Who it suits
IDEAL Remote is suited to administrators managing Windows environments who need access across desktop and mobile platforms. Its transfer and profile or settings migration options may suit teams moving user data, but not those seeking application migration.
Verdict
IDEAL Remote combines cross-platform administration access with file transfer and selected migration tools. Consider the paid pricing and lack of application migration when evaluating it.
Plans and prices
From IDEAL Remote's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| New license with 1 year maintenance | €249, paid once | 1 administrator workstation · unlimited domains · unlimited servers · unlimited client computers · lifetime license; 1 year maintenance |
| New license with 2 years maintenance | €323.70, paid once | 1 administrator workstation · unlimited domains · unlimited servers · unlimited client computers · lifetime license; 2 years maintenance |
| New license with 3 years maintenance | €373.50, paid once | 1 administrator workstation · unlimited domains · unlimited servers · unlimited client computers · lifetime license; 3 years maintenance |
The facts
Each one read from IDEAL Remote's own pages, with the date it was checked.
What it does
- Access mode
- bothchecked 20 Sep 2026
- Active Directory AI
- Cloud AI answers natural-language Active Directory questions and stores answer history locally with search and time filtering.checked 15 Oct 2026
- Administration tools
- The console exposes remote registry, events, printers, processes, sessions, open files, WMI and system information.checked 15 Oct 2026
- Agentless administration
- Remote administration uses existing administrative rights and does not require an agent on managed servers or workstations.checked 15 Oct 2026
- API and SDK documentation
- The public FAQ and product pages describe desktop configuration and administration but do not provide a public API or SDK reference.checked 15 Oct 2026
- Changelog 2026.0
- The January 12, 2026 release added Cloud AI Active Directory Q&A, local answer history, Windows Server 2025 support and performance fixes.checked 15 Oct 2026
- Changelog 2026.7
- The May 5, 2026 release added Pointdev secure RustDesk server selection, direct ID/relay/key configuration and updated RustDesk to 1.4.6.checked 15 Oct 2026
- Code signing
- Pointdev says its downloadable products carry a code-signing certificate intended to show that files were not modified after publication.checked 15 Oct 2026
- Documentation
- The public FAQ covers prerequisites, ports, administrative rights, VLANs, WMI, database sharing, installation, upgrades, role delegation, RustDesk and troubleshooting.checked 15 Oct 2026
- File transfer
- Yeschecked 20 Sep 2026
- Interface and exports
- The explorer-style multi-tab interface covers domains, workgroups and VLANs, supports multithreading, and exports lists to HTML or CSV.checked 15 Oct 2026
- Internet control
- Internet control of Windows computers outside the corporate network requires a preinstalled and configured Pointdev Remote Control agent.checked 15 Oct 2026
- Languages
- The software is offered in French, English, German, Spanish and Italian.checked 15 Oct 2026
- Licence terms
- The EULA grants a personal, non-exclusive and non-transferable licence and restricts copying, distribution, rental, modification and derivative works.checked 15 Oct 2026
- Limit: network discovery
- The FAQ documents cases where the Windows Microsoft Network view shows no client information or loads slowly.checked 15 Oct 2026
- Limit: outdated third-party listing
- SnapFiles lists version 16.13 last updated April 21, 2021, so its product details predate the current 26.8.5 release.checked 15 Oct 2026
The company
- Company legal identity
- The maker is SARL POINTDEV, a French company created in 2000 and headquartered in Châteaurenard, France.checked 15 Oct 2026
- Company manager
- Societe.com identifies Paul-Henri Agustoni as manager of SARL POINTDEV.checked 15 Oct 2026
- Company reach
- Pointdev says its software is used by thousands of administrators in more than 50 countries.checked 15 Oct 2026
- Company size and capital
- Kompass lists SARL POINTDEV in the 0–9 employee range with €40,000 capital and SIREN 431638816.checked 15 Oct 2026
- Founded
- 2000checked 28 Sep 2026
- Headquarters
- Châteaurenard, Francechecked 28 Sep 2026
Money
- Free plan
- Nochecked 20 Sep 2026
- Limit: trial duration
- CommentÇaMarche identifies the evaluation period as limited to 30 days.checked 15 Oct 2026
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