Hop
The facts below are what the maker publishes about Hop, checked and dated. Our editors have not written about it yet.
Plans and prices
From Hop's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| HopLite | £99 a month | For properties with fewer than 15 rooms · Other OTA channels cost £9 per channel per month · Starts from |
| Hop Inclusive | £150 a month | Price based on a 15-room property · Cost may vary by property size · Hop Extras not included |
The facts
Each one read from Hop's own pages, with the date it was checked.
Where it runs
- App requirement
- The bespoke app requires Hop PMS and is managed through the PMS.checked 12 Oct 2026
- Mobile app
- The optional branded guest app supports direct bookings, food and drink orders, payments, check-in and check-out, and table bookings; the maker says it works on iOS and Android.checked 12 Oct 2026
- Mobile app coverage
- web onlychecked 21 Sep 2026
What it does
- Core features
- Hop Inclusive includes a commission-free booking engine, channel manager, reservation and event management, revenue reporting, CRM, housekeeping, maintenance, integrated payments, and online training.checked 12 Oct 2026
- Distribution
- The channel manager synchronizes availability and pricing across major travel sites including Expedia, Booking.com, TripAdvisor, Airbnb, Hotels.com, HotelBeds, and Google.checked 12 Oct 2026
- HopLite inclusions
- HopLite’s subscription includes Booking.com, Expedia, Google Hotels, TripAdvisor, and Airbnb connections; other OTA channels are offered for an additional £9 per channel per month.checked 12 Oct 2026
- Integrations
- The partner directory lists integrations and partners including ICRTouch, SiteMinder, RoomPriceGenie, QuickBooks, Sage, Xero, ResDiary, SevenRooms, and several payment and door-lock providers.checked 12 Oct 2026
- Maintenance management
- Yeschecked 21 Sep 2026
- Payment fees
- Hop says its payment gateway has no monthly fees, minimum transactions, or PCI management fees; transaction charges may apply.checked 12 Oct 2026
- Payments security
- HopPay states that payments are PCI compliant, tokenised, and 3D secure.checked 12 Oct 2026
- Product
- Hop is a cloud-based hospitality property management system for managing bookings, guests, rates, and property operations.checked 12 Oct 2026
- Property accounting
- Yeschecked 21 Sep 2026
- Setup
- The maker says PMS setup generally takes 4 to 6 weeks, and HopLite customers receive a dedicated onboarding manager.checked 12 Oct 2026
- Small properties
- HopLite is designed for small independent properties such as pubs with rooms, B&Bs, guest houses, self-catering accommodation, and boutique hotels.checked 12 Oct 2026
- Support
- Hop advertises live chat, phone, and email support seven days a week, while the Hop Inclusive plan lists dedicated in-house support 364 days a year.checked 12 Oct 2026
- Who it serves
- Hop says it serves properties including B&Bs, guest houses, independent hotels, hotel groups and chains, lodges, campsites, caravan parks, co-living spaces, social housing, and student accommodation.checked 12 Oct 2026
Money
- Free plan
- Nochecked 21 Sep 2026
The company
- Headquarters
- Edinburgh, Scotland, UKchecked 28 Sep 2026
