Alternatives to Hook

18.2

Bruin for Customer Success

Bruin for Customer Success uses customer data to help teams assess account health, churn risk, expansion opportunities, and renewal forecasts.

Free planOpen sourceWebAPIExtension

$0.01 usage-based

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27.7

AccountLens

AccountLens is an open-source product analytics platform for B2B Customer Success teams.

Free planOpen sourceWebSelf-hosted

From $99 a month

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37.5

GainTrace

GainTrace is customer success software for B2B SaaS teams.

Free planWebAPISelf-hosted

From $82 a month

VisitDetails

4. 4MU

   Muntri

   Muntri is a revenue operations platform that brings marketing, sales, customer success, enablement, RevOps, and automation together around a shared record.

   Free planiOSWebAPI
   7.1From $299 a month
   Visit
5. 5

   Dimension Labs

   Dimension Labs connects customer conversations with business metrics to help teams investigate changes in those metrics.

   Free planWebAPISelf-hosted
   6.7From $999 a month
   Visit
6. 6

   CSI Pro

   CSI Pro is a browser-based customer success tool for assessing renewal risk and preparing account materials.

   Free planWeb
   6.6$29 one-time
   Visit
7. 7

   CSSignal

   CSSignal is a web-based customer success intelligence platform that brings account health, stakeholder details, renewals, and churn analysis together.

   Web
   6.5From $129 a month
   Visit
8. 8

   Successifier

   Successifier connects customer data for SaaS teams, builds health scores, and surfaces growth opportunities and churn risks.

   WebAPI
   6.4From $79 a month
   Visit
9. 9

   Custify

   Custify is customer success software for B2B SaaS businesses and customer success managers.

   WebAPI
   6.3
   Visit
10. 10

    CSHUBB

    CSHUBB is a web-based customer success intelligence platform for managing accounts, revenue, pipeline, playbooks, success plans, AI tools, and alerts in one workspace.

    Web
    6.2From ₹26,999 a month
    Visit
11. 11SM

    SmartKarrot

    SmartKarrot is a SaaS customer success platform for B2B organizations, built for teams managing onboarding, adoption, retention and revenue growth.

    WebAPI
    6.2From $15,000 a year
    Visit
12. 12

    Chief

    Chief connects business tools and knowledge to prepare work for B2B sales and customer success teams to review and approve.

    Web
    6.1From $150 a month
    Visit
13. 13

    Vitally

    Vitally is an AI-powered Customer Success workspace that brings customer data, teams, and customers into one platform.

    WebAPI
    6.0
    Visit
14. 14FI

    fiit

    fiit is an AI-native customer success workspace built for Salesforce.

    Web
    5.9From $399 a month
    Visit
15. 15SK

    Skalin

    Skalin is a customer success platform for B2B SaaS teams that brings customer information into one record and uses it to guide follow-up.

    WebAPI
    5.9
    Visit
16. 16ZA

    ZapScale

    ZapScale is a web-based customer success platform presented for growing B2B SaaS teams.

    Web
    5.8
    Visit
17. 17

    ClientSuccess

    ClientSuccess is a web-based customer success platform for managing relationships, reducing churn and growing customer revenue.

    Web
    5.7
    Visit
18. 18GC

    Gainsight Customer Success

    AndroidiOSWeb
    5.7
    Visit
19. 19

    Planhat

    WebAPI
    5.7
    Visit
20. 20

    ChurnZero

    Web
    4.9
    Visit

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