Herald Shield
The facts below are what the maker publishes about Herald Shield, checked and dated. Our editors have not written about it yet.
Plans and prices
From Herald Shield's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Automate | $500 a month | Up to 1,000 properties · Herald Shield included · $500 per month |
The facts
Each one read from Herald Shield's own pages, with the date it was checked.
What it does
- AI service
- The privacy policy identifies Google's Gemini as the AI service used for violation analysis and document extraction, and says it does not authorize Google to use data to train AI models.checked 8 Oct 2026
- ARC and neighborhood requests
- The intake system also handles architectural review and neighborhood or maintenance requests.checked 8 Oct 2026
- Board control
- The board can approve, adjust, or override each AI verdict, and overrides are recorded in the violation record.checked 8 Oct 2026
- Covenant analysis
- For complaints, it reads uploaded CC&Rs, bylaws, and rules and returns a violation, no-violation, or unclear verdict with cited sections.checked 8 Oct 2026
- Escalation
- Boards configure offense steps, fine amounts, and whether fines are applied automatically or sent for admin review.checked 8 Oct 2026
- Intended users
- HomeHerald describes its product as software for self-managed HOA boards, and says Herald Shield handles violation work so volunteers can focus on decisions requiring human judgment.checked 8 Oct 2026
- Limits and fees
- Herald Shield is included in Automate with no separate add-on or per-violation fee; the published Automate tiers cover up to 1,000 properties, with larger communities priced by inquiry.checked 8 Oct 2026
- Privacy
- The product page says violation complaints are visible only to board admins and complainant identities are not shared with accused residents unless the board chooses to disclose them.checked 8 Oct 2026
- Purpose
- Herald Shield triages resident requests, analyzes complaints against community rules, and automates configurable violation escalation.checked 8 Oct 2026
- Repeat violations
- The escalation ladder tracks prior violations by property address and links the violation history.checked 8 Oct 2026
- Request intake
- It classifies requests into four types and can ask up to three clarifying questions before sending them to the board.checked 8 Oct 2026
- Security
- HomeHerald's privacy policy says data is stored using Google Firebase, encrypted in transit and at rest, and AI features require explicit consent.checked 8 Oct 2026
- Support
- The product page says HomeHerald typically responds to support requests within a few hours.checked 8 Oct 2026
Money
- Trial
- Every community can start with a 14-day free trial without a card; adding a card starts a fresh 30-day trial, for up to 44 free days.checked 8 Oct 2026
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