Helplexa
The facts below are what the maker publishes about Helplexa, checked and dated. Our editors have not written about it yet.
Plans and prices
From Helplexa's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | 1 seat · 1 widget · 1 integration · 30-day conversation history · 100 conversations/month · forever |
| Starter | £14.99 a month | 2 seats included · 5 widgets · up to 4 integrations · 2 knowledge bases · 2 GB storage · 90-day conversation history · 2,000 conversations/month · per month |
The facts
Each one read from Helplexa's own pages, with the date it was checked.
What it does
- Chat channels
- omnichannelchecked 23 Sep 2026
- Chat widget
- The live chat widget supports real-time conversations, proactive nudges and offline message capture.checked 11 Oct 2026
- Conversation retention
- Conversation transcripts are retained for 30 days on Free and 90 days on Starter, after which Helplexa says they are deleted or anonymised automatically.checked 11 Oct 2026
- Dedicated chat page
- Each workspace gets a unique chat URL that businesses can share with customers without having a website.checked 11 Oct 2026
- Ecommerce
- Wix and WooCommerce connections let agents search a live product catalogue and share product cards with prices and stock status in conversations.checked 11 Oct 2026
- Help centre
- Helplexa's public help centre offers setup guides, troubleshooting articles and answers to common questions.checked 11 Oct 2026
- Included agent seats
- 2checked 23 Sep 2026
- Integrations
- The integrations page lists Instagram, Facebook Messenger, Wix, WooCommerce and WordPress, and labels HubSpot, Stripe, Calendly, Slack and Microsoft Teams as beta.checked 11 Oct 2026
- Live agent chat
- Yeschecked 23 Sep 2026
- Product
- Helplexa combines website live chat and customer messages from channels such as Instagram and Facebook Messenger in a shared inbox.checked 11 Oct 2026
- Security and privacy
- Helplexa says it uses access controls, least-privilege practices, encryption where appropriate and monitoring; it says its servers are hosted in the EU and that it does not sell personal data.checked 11 Oct 2026
- Support
- The Free plan includes email support; Starter includes email and chat support.checked 11 Oct 2026
- Website chatbot
- Yeschecked 23 Sep 2026
The company
- Company
- The site identifies Help Technologies Limited, company number 16794762, trading as Helplexa, as registered in England and Wales.checked 11 Oct 2026
- Headquarters
- London, United Kingdomchecked 28 Sep 2026
- Team inbox
- The workspace supports conversation assignment, teams, status management, search and filtering, and internal notes.checked 11 Oct 2026
Money
- Free plan
- Yeschecked 23 Sep 2026
Where it runs
- Mobile apps
- Helplexa says its iOS and Android apps provide push notifications, message replies and conversation assignment.checked 11 Oct 2026
- WhatsApp status
- The pricing and integrations pages mark WhatsApp Business as coming soon.checked 11 Oct 2026
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