Harmony
Harmony records and analyzes meetings and calls, then links their results with CRM, calendar, task, contact and team data.
What Harmony is
Harmony records and analyzes meetings and calls, then links their results with CRM, calendar, task, contact and team data. Conversations can be captured through the Companion Bot, desktop recording, uploads, pasted transcripts, telephony integrations or calendar-driven auto-join when enabled. It produces speaker-labeled transcripts, summaries, action items, configurable insights, scorecards, performance data and goals, with searchable meeting history. Its Companion can answer questions about meeting and workspace data, draft follow-up emails, create tasks, search the web and use connected integrations; available skills or agents can also run. Companion apps connect CRM, task and project, email and calendar, communication and support, productivity and document tools. Google Calendar is the only natively supported calendar. Harmony offers a Public API and webhooks for programmatic workspace access and custom workflows. Plans start with Basic at $29 a month, and there is no free plan. The service identifies sales, customer success and support, product teams, and leaders or managers as users. Direct sign-up is invite-only, and Linux and mobile are not distributed as primary public apps.
Good
- Captures meetings through several methods
- Creates speaker-labeled transcripts and summaries
- Action items can have assignees and reminders
- Companion can draft follow-ups and create tasks
- Public API and webhooks support custom workflows
Watch out
- No free plan is listed
- Google Calendar is the only native calendar integration
- Direct sign-up is invite-only
- Linux and mobile are not primary public apps
Who it suits
Harmony suits sales, customer success and support, product teams, and leaders or managers who want meeting records linked to work tools. Teams relying on a native calendar connection should note that only Google Calendar is supported.
Verdict
Harmony combines meeting capture, transcription, action items and workspace integrations, with an API for custom workflows. Consider the invite-only sign-up and Google Calendar limitation before choosing it, and note that Basic costs $29 a month.
Plans and prices
From Harmony's own pricing page, checked 20 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Basic | $29 a month | Self-recording Unlimited · Companion recording 250 min · Companion credits 2,000 · $29 USD / month |
| Pro | $59 a month | Self-recording Unlimited · Companion recording 400 min · Companion credits 5,000 · $59 USD / month |
| Max | $129 a month | Self-recording Unlimited · Companion recording 1,000 min · Companion credits 8,000 · Data-lake access · $129 USD / month |
| Enterprise | $159 a month | Self-recording Unlimited · Companion recording 1,400 min · Companion credits 10,000 · Data-lake included · Performance included · Feedback coming soon · $159 USD / month |
The facts
Each one read from Harmony's own pages, with the date it was checked.
What it does
- Action items
- Action items and deadlines are extracted automatically and can be sent to project and business tools.checked 20 Oct 2026
- AI Companion
- Companion is Harmony’s assistant product line, with model access, skills, agents, apps, and business protocols.checked 20 Oct 2026
- AI training policy
- Harmony says customer conversations are not used to train its models or third-party models, and third-party AI providers have zero-retention commitments.checked 20 Oct 2026
- API
- Harmony provides a Public API and webhooks for programmatic workspace access and custom workflows.checked 7 Oct 2026
- API limits
- The Public API enforces a global limit of 1,000 requests per 15 minutes per client IP.checked 20 Oct 2026
- Audience
- Harmony identifies sales, customer success and support, product teams, and leaders or managers as users of the platform.checked 7 Oct 2026
- Calendar support
- Google Calendar is the only natively supported calendar; there is no native Microsoft Outlook/Microsoft 365 or Apple iCloud calendar integration.checked 7 Oct 2026
- Companion
- Companion can answer questions about meeting and workspace data, draft follow-up emails, create tasks, search the web, use connected integrations, and run skills or agents when available.checked 7 Oct 2026
- Consent responsibility
- Terms place responsibility for obtaining recording consent and participant notices on the customer.checked 20 Oct 2026
- Data residency limitation
- The privacy policy says customer data is stored in the United States and that EU or EEA storage is not currently offered.checked 20 Oct 2026
- Desktop availability
- Native desktop applications are offered for Windows and macOS; Linux and mobile are not currently distributed as primary public apps.checked 20 Oct 2026
- Documentation
- The help center covers setup, meetings, insights, Companion, agents, skills, Studio, integrations, administration, personal settings, and security.checked 20 Oct 2026
- Encryption
- The security page specifies AES-256 encryption at rest and TLS 1.3 in transit, with keys managed through Google Cloud KMS.checked 20 Oct 2026
- Feedback
- Feedback provides coaching based on recorded conversations against a shared standard.checked 20 Oct 2026
- Funding record
- Crunchbase describes Harmony as a private seed-stage company headquartered in New York with one seed round and seven investors, but masks the funding amount.checked 20 Oct 2026
- Goals
- Goals lets organizations define desired behaviors and measure conversations against them automatically.checked 20 Oct 2026
- Insights
- Insights lets teams ask questions across conversations and roll the results into dashboards.checked 20 Oct 2026
- Integration breadth
- The recording product says it imports from more than 35 meeting, phone, CRM, and sales platforms.checked 20 Oct 2026
- Integrations
- Harmony lists integrations including Salesforce, HubSpot, Gong, Salesloft, Zoom, Google Meet, Microsoft Teams, Webex, Slack, Notion, Zendesk, Intercom, Front, Twilio, RingCentral, Dialpad, Talkdesk, Genesys, and Five9.checked 20 Oct 2026
- Legal entities
- Terms identify Harmony Global Inc. in Delaware, Harmony Brasil Ltda. in Brazil, and Harmony Labs Limited in Ireland as contracting entities by customer location.checked 20 Oct 2026
- Limit: asset management
- A Capterra reviewer says asset management is messy and does not allow editing displayed columns.checked 20 Oct 2026
The company
- Company size
- LinkedIn lists Harmony as privately held with 51–200 employees.checked 20 Oct 2026
- Founded
- Harmony’s press page states that it was founded in 2025 and opened a private beta in September 2025 before a December 2025 launch.checked 20 Oct 2026
- Headquarters statement
- The press page lists the headquarters as “Earth,” while the Irish legal entity is registered in Dublin.checked 20 Oct 2026
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