Goverlan Reach
Goverlan Reach is a paid remote administration solution for enterprise IT teams and managed service providers.
What Goverlan Reach is
Goverlan Reach is a paid remote administration solution for enterprise IT teams and managed service providers. It manages computers inside or outside a corporate network without requiring a VPN bridge, and supports Windows, macOS, and Linux with local or remote access. Remote-support tools include remote control, command prompt, task manager, file transfer, chat, video capture, and multiple-monitor support. Professional adds Active Directory account management, software and patch deployment, PowerShell and WMI integration, and script execution deployment. Enterprise adds asset inventory, onboarding, compliance assessment, and system scanning and remediation. Communications use AES 256 encryption, with multifactor authentication and smart-card support. Sessions record technicians, users, devices, actions, and timestamps. Organizations host and secure their own deployment; an optional Reach Server can add security and auditing functions. Pricing is on request, with a 15-day trial and no free plan.
Good
- Supports Windows, macOS, and Linux
- Includes file transfer and session recording
- Remote access needs no VPN bridge
- AES 256 communication encryption
- Professional and Enterprise add management tools
Watch out
- No free plan is available
- Pricing requires a request
- Self-hosting responsibility rests with each organization
Who it suits
It is intended for enterprise IT teams and managed service providers administering Windows, macOS, and Linux systems. Organizations needing remote support, systems administration, auditing, or broader IT process tools can review the tier structure.
Verdict
Goverlan Reach combines remote support with higher-tier administration, compliance, inventory, and remediation capabilities. Its self-hosted model, paid access, and request-based pricing should be considered during evaluation.
Plans and prices
From Goverlan Reach's own pricing page, checked 20 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Incident Management | — | Additional incident-management features |
| Enterprise | $170 a month | Unlimited endpoints · Unlimited servers · Unlimited console installations · $170 per month paid annually or $202 per month paid monthly, per concurrent tech |
| Professional | — | Unlimited endpoints · Unlimited servers · Unlimited console installations · $90 per month paid annually or $118 per month paid monthly, per concurrent tech |
| Standard | — | Unlimited endpoints · Unlimited servers · Unlimited console installations · $40 per month paid annually or $52 per month paid monthly, per concurrent tech |
The facts
Each one read from Goverlan Reach's own pages, with the date it was checked.
What it does
- Access mode
- bothchecked 20 Sep 2026
- Auditing
- The datasheet says remote-control sessions are logged with technician, end user, devices, actions, and date and time.checked 10 Oct 2026
- Enterprise capabilities
- The Enterprise tier adds asset management and inventory, onboarding, compliance assessment and remediation, and system scanning and remediation.checked 10 Oct 2026
- File transfer
- Yeschecked 20 Sep 2026
- Hosting model
- The datasheet says each organization manages, hosts, and secures Goverlan Reach, and that no Goverlan-hosted servers or resources establish connections.checked 10 Oct 2026
- Integrations
- The pricing guide lists Active Directory, PowerShell, and WMI integration; a 2020 company announcement lists service desk integrations including ServiceNow, Jira Service Desk, Freshworks, Zendesk, ConnectWise Manage, Cherwell, Freshdesk, and ManageEngine Service Desk.checked 10 Oct 2026
- Optional server
- The security whitepaper describes an optional Reach Server that is not required for most features and enhances security and auditing offerings.checked 10 Oct 2026
- Purpose
- Goverlan Reach is a remote administration solution for enterprise IT teams and managed service providers.checked 10 Oct 2026
- Remote access
- It can manage computers inside or outside the corporate network, and its datasheet says remote access does not require a VPN bridge.checked 10 Oct 2026
- Remote support
- Features listed in the pricing guide include remote control, command prompt, task manager, file transfer, chat, video capture, and multiple monitor support.checked 10 Oct 2026
- Security
- The datasheet states that technician-to-client communications are encrypted with AES 256 and that the product supports multifactor authentication and smart cards.checked 10 Oct 2026
- Server requirements
- The Reach Server requirements guide says it runs on 64-bit Windows Server and supports a local file-based MSSQL database, Microsoft SQL Express, or Microsoft SQL Server.checked 10 Oct 2026
- Session recording
- Yeschecked 20 Sep 2026
- Support contact
- The Reach portal directs users to contact EV Reach Support at [email protected].checked 10 Oct 2026
- Systems management
- The Professional tier adds Active Directory account management, software and patch deployment, PowerShell and WMI integration, and script execution deployment.checked 10 Oct 2026
Money
- Free plan
- Nochecked 20 Sep 2026
Where it runs
- Supported platforms
- Windows,macOS,Linuxchecked 20 Sep 2026
- Windows support
- The security whitepaper says the Reach Client Agent supports Windows 7 through the latest Microsoft operating systems and is available in 32-bit and 64-bit architectures.checked 10 Oct 2026
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