
GlasPacLX
GlasPacLX is a point-of-sale and shop-management system for auto, residential, flat, and commercial glass businesses, handling work from estimates and schedu…
What GlasPacLX is
GlasPacLX is a point-of-sale and shop-management system for auto, residential, flat, and commercial glass businesses, handling work from estimates and scheduling through invoicing. Its digital catalog supports NAGS and OEM part lookup by VIN or license plate, and RightGlass identifies replacement parts by VIN. Scheduling organizes jobs by availability, installer, and service area, with appointment tracking and Google Maps integration. Supplier connections include PGW, Pilkington, and Mygrant, alongside inventory sourcing, stocking rules, and reorder alerts. The system supports insurer EDI billing and QuickBooks accounting sync. Flat and residential glass businesses can estimate custom shapes, use more than 50 predefined shapes, and apply product-specific price lists. Commercial tools include retainage deductions, AIA forms, attached job documents, and GDS Software integration for storefront estimating. Reports include over 100 pre-built options with live-updated data that can be saved and exported. Plans start at $70 a month for Auto, with a $599 onboarding fee per license and one user per license. It runs on Windows, macOS, iOS, and Android.
Good
- Looks up NAGS and OEM parts by VIN or license plate.
- Connects to PGW, Pilkington, and Mygrant.
- Supports insurer EDI billing and QuickBooks sync.
- Includes over 100 pre-built reports.
- Runs on Windows, macOS, iOS, and Android.
Watch out
- No free plan or free trial.
- Auto plan costs $70 a month.
- Each license has a $599 onboarding fee.
- Each license is limited to one user.
Who it suits
GlasPacLX suits auto, residential, and commercial glass shops that need estimating, scheduling, inventory, billing, or accounting workflows. Its feature set also serves businesses handling field payments or commercial glazing jobs.
Verdict
GlasPacLX brings glass-shop sales, estimating, scheduling, inventory, and invoicing tools together, with separate support for flat and commercial work. Buyers should account for the per-license onboarding fee and one-user licensing alongside the monthly subscription.
Plans and prices
From GlasPacLX's own pricing page, checked 15 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| Mobile Add-on | $45 a month | Install-time tracking · Google Maps directions · Job photos · Automatic job updates · Field payments and receipts · Per additional technician; $75 one-time setup fee per technician |
| Online Hosting | $50 a month | Daily backups at two geographic locations · Internet access from tablet, iPad, PC or Mac · Automatic NAGS updates · Per GlasPacLX user; additional user license |
| Auto | $70 a month | One user per license · Auto-glass shops · EDI $1.30/transaction · GLAXIS $2/transaction · QuickBooks $25/month · Flat-glass functionality $10/month · Windows, OSX, iOS, Android · Monthly subscription; no annual contract; $599 onboarding fee per license |
| Residential | $75 a month | One user per license · Residential-glass shops · QuickBooks $25/month · Commercial job management $10/month · Windows, OSX, iOS, Android · Monthly subscription; $599 onboarding fee per license |
| Complete | $85 a month | One user per license · Auto, residential and commercial glass · EDI $1.30/transaction · GLAXIS $2/transaction · QuickBooks $25/month · Commercial job management free · Windows, OSX, iOS, Android · Monthly subscription; $599 onboarding fee per license |
The facts
Each one read from GlasPacLX's own pages, with the date it was checked.
What it does
- Accounting integration
- QuickBooks synchronization transfers sales, customer and vendor accounts, invoices, cash sales and inventory-account updates.checked 15 Oct 2001
- Auto glass lookup
- The system searches NAGS and OEM catalogs by VIN or license plate and can generate quotes from the results.checked 15 Oct 2001
- Branch management
- Multiple branches can share employee, scheduling, invoicing, reporting, sales and accounting data in one account.checked 15 Oct 2001
- Commercial glazing
- Commercial tools include retainage deductions, one-click AIA forms, attached job documents and GDS storefront-estimating integration.checked 15 Oct 2001
- Customer base
- GTS says GlasPacLX is used by more than 1,500 shops.checked 15 Oct 2001
- Deployment rights
- The agreement defines a single installation and concurrent-user license, with LAN and WAN or terminal-services use allowed when enough licenses are purchased.checked 15 Oct 2001
- Documentation and support
- GTS advertises a knowledge base with articles and tutorials, phone support, email support and an initial helpdesk response within two business days.checked 15 Oct 2001
- Flat glass estimating
- For flat and residential glass, it supports custom shapes, more than 50 predefined shapes, product-specific price lists, and estimates for shower installations.checked 30 Sep 2001
- Flat-glass estimating
- It includes more than 50 predefined flat-glass shapes, custom-shape calculations and configurable shower-product pricing.checked 15 Oct 2001
- Hosting and backups
- The online-hosting option provides internet access from tablets, iPads, PCs, or Macs and daily backups on servers at two geographic locations.checked 30 Sep 2001
- Inventory
- Inventory supports reorder alerts, stock conversion from sheets or bulk stock, warehouse synchronization and supplier ordering.checked 15 Oct 2001
- License model
- The license agreement grants a limited, nonexclusive, nontransferable internal-use license and identifies GTS as the software owner.checked 15 Oct 2001
- License restriction
- The agreement prohibits reverse engineering, publishing copies, renting or lending the software, and commercial hosting services.checked 15 Oct 2001
- Limit: mobile crashes
- App Store reviewers reported crashes after job updates that forced repeated sign-ins, especially with weak connectivity.checked 15 Oct 2001
- Limit: mobile data-entry bugs
- App Store feedback described VIN-scanner errors, coupon and payment problems, duplicate charges and license-plate entry issues.checked 15 Oct 2001
- Limit: reliability and support
- A Software Informer reviewer alleged prolonged Safelite/Lynx messaging failures, incomplete migration and poor support during reinstall.checked 15 Oct 2001
- Maps API
- The features page says Google Maps API is integrated for visual appointment and job-location tracking.checked 15 Oct 2001
- Mobile payments and compliance
- GlasPacLX Mobile supports field credit-card processing described as PCI DSS compliant, along with electronic signature capture.checked 30 Sep 2001
- Mobile workflow
- LX Mobile synchronizes technician schedules and job status with GlasPacLX, supports photos, inspections and on-site card payments.checked 15 Oct 2001
- Notable news
- GTS announced GlasPacLX 7 with NAGS filtering, license-plate lookup, in-product NAGS updates, RightGlass integration and expanded LX Mobile support.checked 15 Oct 2001
The company
- Company facts
- LinkedIn lists GTS Services as privately held, founded in 1982, headquartered in Portland, Oregon, with 11–50 employees.checked 15 Oct 2001
- Company legal name
- The license identifies the maker as GTS Services, LLC, a Delaware limited-liability company.checked 15 Oct 2001
- Headquarters
- Portland, Oregon, USAchecked 28 Sep 2001
Money
- Insurer billing
- EDI sends invoices to TPAs and insurers, with GLAXIS connections to LYNX and GNCS plus support for Harmon and Safelite invoicing.checked 15 Oct 2001
The full review of GlasPacLX
Overview
GlasPacLX is point-of-sale and shop-management software built for auto, residential, and commercial glass businesses. It is best suited to shops that want estimating, job coordination, inventory, and billing tailored to glass work. Its specialized coverage is substantial, but each core license is limited to one user and carries a $599 onboarding fee.
Key features
Estimating and job coordination
Auto glass teams can search NAGS and OEM parts by VIN or license plate, while RightGlass identifies replacement parts from a VIN. Scheduling accounts for available times, installers, and service areas, and integrates with Google Maps. Together, those tools connect vehicle-specific estimates with dispatch and appointment tracking.
Flat and residential glass estimating supports custom shapes, more than 50 predefined shapes, product-specific price lists, and shower installations. Commercial glazing adds retainage deductions, one-click AIA forms, attached job documents, and GDS Software integration for storefront estimating. This depth makes the Complete plan the clearest fit for shops spanning these types of work.
Suppliers, billing, and accounting
Connections to PGW, Pilkington, and Mygrant support supplier ordering, while inventory tools cover sourcing, stocking rules, and reorder alerts. Insurer billing uses EDI, with GLAXIS connections to LYNX and GNCS and invoicing support through Harmon or Safelite. QuickBooks integration can sync customer and vendor accounts, post invoices and cash sales, and update inventory accounting. These integrations are relevant to shops trying to keep purchasing and financial records connected to daily jobs.
Field work, reporting, and hosting
GlasPacLX Mobile supports field credit-card processing described as PCI DSS compliant and electronic signatures. The separate Mobile Add-on adds Google Maps directions, job updates, photos, and field payments. More than 100 pre-built reports use live-updated data and can be saved and exported, giving managers a broad reporting set without limiting them to fixed views.
Online Hosting provides internet access from tablets, iPads, PCs, or Macs, daily backups across servers in two geographic locations, and automatic NAGS updates. GTS offers phone and email support, with an initial helpdesk response within two business days and weekday phone hours from 8 a.m. to 8 p.m. EST, excluding holidays.
Pricing
There is no free plan or free trial, so shops must commit to a paid license and onboarding before evaluating the full system. Core subscriptions have no annual contract, but each license includes one user; additional staff may require separate licenses or the mobile add-on.
- Auto — $70 a month: For auto glass shops, with one user per license and a $599 onboarding fee per license. It is the focused option for businesses centered on vehicle glass.
- Residential — $75 a month: For residential glass shops, also one user per license and a $599 onboarding fee. It adds a residential-specific plan rather than requiring the broader Complete tier.
- Complete — $85 a month: For auto, residential, and commercial glass shops, with one user per license and a $599 onboarding fee. The $10 monthly premium over Residential buys the broadest stated coverage for mixed operations.
- Online Hosting — $50 a month: Billed per GlasPacLX user, for each additional user license. It adds hosted internet access, daily backups in two geographic locations, and automatic NAGS updates; this is an additional hosting cost, not a substitute for a core shop plan.
- Mobile Add-on — $45 a month: Billed per additional technician, plus a $75 one-time setup fee per technician. It adds directions, job updates, photos, and field payments, so shops with technicians working in the field should account for both recurring and setup costs.
Platforms
GlasPacLX supports Android, iOS, macOS, and Windows. The Online Hosting option extends access over the internet from tablets, iPads, PCs, or Macs, which may suit teams that need access across device types.
Who it's for
GlasPacLX is a strong fit for glass shops whose work depends on trade-specific estimating, supplier ordering, insurer billing, and scheduling. Auto-only and residential-only businesses can choose a narrower plan, while shops mixing auto, residential, and commercial jobs have a stated all-segment option. Its one-user-per-license structure and upfront onboarding charge make it less appealing to buyers seeking a low-cost trial or broad user access under one license.
Pros and cons
- Pro: Specialized estimating spans vehicle parts lookup, shaped flat-glass work, shower installations, and commercial glazing tasks, reducing the need to fit these workflows into a generic shop system.
- Pro: Supplier, insurer, and QuickBooks connections cover purchasing and financial handoffs that are central to glass-shop operations.
- Pro: More than 100 live-updated reports can be saved and exported, supporting operational review beyond a small fixed report set.
- Con: Each core license covers one user and has a $599 onboarding fee, which raises the entry cost for shops adding staff.
- Con: There is no free plan or trial, so buyers cannot start with a no-cost evaluation.
- Con: Hosting and mobile capabilities add separate per-user or per-technician charges, plus a mobile setup fee.
Alternatives
For another paid glass-contractor option, compare Glass Contractor Software.
- RFMS may suit buyers who want Android, iOS, web, Windows, and API platform support; its RFMS Core ERP pricing is custom pricing and requires a demo request.
- Glazier is another paid option for Android, iOS, and web; fees are set in an Order Form and billed monthly unless otherwise provided.
- Baka Glass is worth considering when cutting optimization, machine connections, live production dashboards, and floor scanning are priorities; Baka Production has custom pricing.
- GlaziersEdge is another paid glass software option, with a free trial and Android, iOS, and Windows support.
- Auto Glass CRM may be a better fit for a small shop seeking a 14-day trial: Starter is $79 a month, billed monthly, for one shop and five users.
- GlassManager may suit shops considering a multi-user structure: Lite is $65 a month per full user, with a $12 monthly field-user charge, a $495 setup fee, a two-user minimum, 100 GB storage, and limits of one location and two departments.
- Glazier Studio is another paid option licensed per location, with custom pricing and two feature levels.
- Mitchell RepairCenter is another paid option supporting Android, iOS, and Windows.
Verdict
Glass businesses that need trade-specific estimating, scheduling, inventory, and billing should shortlist GlasPacLX, particularly if they handle more than one segment and can use its Complete plan. Its strongest reason to choose it is the breadth of glass-focused workflows and integrations; its strongest reason to look elsewhere is the per-license onboarding cost and one-user limit, compounded by add-on charges for hosting and mobile technicians.
Getting started
- Open the GlasPacLX website
- Choose Auto, Residential, or Complete
- Select monthly subscription licensing
- Add Online Hosting for internet access and backups
- Add Mobile for technician features and field payments
- Use the supported Windows, macOS, iOS, or Android access
Limits worth knowing
The Auto plan is one user per license and carries a $599 onboarding fee per license. Mobile access for additional technicians and hosted access for additional users are separate paid plans.
Questions
Does GlasPacLX offer a free plan or trial?
No. GlasPacLX is paid and has neither a free plan nor a free trial.
Which platforms does it support?
The listed platforms are Windows, macOS, iOS, and Android.
What does the Complete plan cost?
Complete costs $85 a month, with a $599 onboarding fee per license and one user per license.
Can it connect to accounting software?
Yes. QuickBooks integration can sync customer and vendor accounts, post invoices and cash sales, and update inventory accounting.
Does it support hosted access and backups?
Online Hosting provides internet access from tablets, iPads, PCs, or Macs and daily backups on servers at two geographic locations.
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