Auto Glass CRM
Auto Glass CRM brings lead intake, client records, jobs, quotes, scheduling, technician work and reporting into a platform for auto glass businesses.
What Auto Glass CRM is
Auto Glass CRM brings lead intake, client records, jobs, quotes, scheduling, technician work and reporting into a platform for auto glass businesses. Its Smart Quote feature decodes a VIN and retrieves live glass-part pricing to estimate a cost range; an approved quote can become a scheduled job. Live pricing connects to Mygrant and PGW, whose provider accounts are billed separately by those companies. Capacity-aware scheduling and route optimization help plan technician days from a warehouse. Technicians can use the mobile workspace for guided job statuses and checklists, photo and signature capture, and drafts that sync when connectivity returns. Access is divided among Admin, Dispatcher, Manager and Technician roles, with technician views limited to assigned jobs and schedules. Professional includes Stripe payment links and CallRail SMS and call analytics, using customer-owned accounts billed by those providers. The API uses HTTPS, JSON and API-key authentication and documents a quote widget and website lead intake. Plans start at $79 a month, and include a 14-day trial.
Good
- VIN-based quotes retrieve live glass-part pricing.
- Capacity-aware scheduling and route optimization.
- Technician app supports photo and signature capture.
- Role-based access scopes technician views to assigned work.
- API supports quote widgets and website lead intake.
Watch out
- No free plan; paid plans start at $79 a month.
- Extra seats cost $5 each per month.
- Extra shops cost $30 each per month.
- More than 10 shops requires contacting sales.
Who it suits
It suits auto glass shops, including teams operating multiple locations in the US and Canada, that need quoting, scheduling and technician workflows. Shops should account for separately billed provider services and plan-based shop and seat limits.
Verdict
Auto Glass CRM covers quoting through field work for auto glass operators, with scheduling and role controls built around shop workflows. Check plan capacity and the costs of seats, shops and provider-owned integrations before choosing it.
Plans and prices
From Auto Glass CRM's own pricing page, checked 15 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $79 a month | 1 shop · 5 users included · 14-day free trial · leads, clients, jobs, quotes, scheduling, iOS/Android field app · billed monthly |
| Professional | $199 a month | 3 shops · 15 users included · 14-day free trial · Smart Quote · Mygrant/PGW pricing · Stripe links · CallRail SMS/analytics · reports · route optimization · billed monthly |
| Scale | $399 a month | 10 shops · 50 users included · 14-day free trial · developer API · embeddable quote widget · advanced roles/audit log · billed monthly |
The facts
Each one read from Auto Glass CRM's own pages, with the date it was checked.
Money
- Annual billing
- Annual billing is described as ten months' payment for twelve months of service.checked 15 Oct 2001
What it does
- API
- The developer API uses HTTPS and JSON with API-key authentication, and documents a quote widget and website lead intake.checked 4 Oct 2001
- API authentication
- API keys are generated per website in Settings and sent through X-API-Key or Bearer Authorization headers.checked 15 Oct 2001
- API capabilities
- Documented endpoints cover quote configuration, vehicle options, quote creation and pricing, option selection, booking, address lookup and website lead submission.checked 15 Oct 2001
- API documentation depth
- The developer page includes request fields, response codes and copyable cURL, JavaScript and HTML examples.checked 15 Oct 2001
- API format
- The public developer interface is an HTTPS REST API using JSON and requires no SDK.checked 15 Oct 2001
- API key caution
- The API documentation notes that a key embedded in browser code is visible to visitors and recommends proxying requests through the customer's server for full secrecy.checked 4 Oct 2001
- API key limitation
- Keys placed in browser JavaScript are visible to visitors; the documentation recommends server-side proxying for secrecy.checked 15 Oct 2001
- Availability limitation
- Terms say uninterrupted or error-free service is not guaranteed and features may be suspended or changed.checked 15 Oct 2001
- Compliance
- The opened privacy and security pages describe safeguards but do not state a named security certification or compliance standard.checked 4 Oct 2001
- Compliance statement
- The privacy and terms pages describe safeguards but do not name a certification such as SOC 2, ISO 27001 or HIPAA.checked 15 Oct 2001
- Customer records
- Customer records combine contact details, vehicle history, prior jobs and quotes.checked 15 Oct 2001
- Data handling
- Collected information can include account data, leads, vehicles, quotes, jobs, schedules, technician activity, photos, signatures, notes, device logs and location data.checked 15 Oct 2001
- Dispatch
- Capacity-aware scheduling and route optimization plan technician days from a warehouse.checked 4 Oct 2001
- Extra charges
- Additional seats cost $5 per month and additional shops cost $30 per month; exact-part disambiguation can cost about $2 per search when requested.checked 15 Oct 2001
- Integrations
- The site names Stripe, CallRail, Google Places, Mygrant, PGW, vPIC VIN data and Google Routes integrations.checked 15 Oct 2001
- Intended users
- The service is described as a business platform for auto glass shops, including teams operating multiple locations in the US and Canada.checked 4 Oct 2001
- Lead pipeline
- The system provides a multi-stage lead pipeline with search, filters and one-click conversion into a client and job.checked 15 Oct 2001
- Limit: independent pricing history
- Guideflow lists the legacy AutoGlassCRM Premium Edition at $34.99 per user monthly with a seven-day trial, which differs from the current autoglass-crm.com pricing.checked 15 Oct 2001
- Limit: Reddit user report
- The same Reddit discussion described legacy pricing as $14 monthly for one user or $40 for multiple users and mentioned unspecified flaws.checked 15 Oct 2001
- Messaging
- CallRail provides SMS templates, consent tracking and inbound-call analytics when connected.checked 15 Oct 2001
- Notable news: acquisition
- A PGW Auto Glass LinkedIn post says PGW acquired AutoGlassCRM and rebranded it as Everything AutoGlass, reported about two years before the page was crawled.checked 15 Oct 2001
The company
- Company lineage
- PGW Auto Glass describes Everything AutoGlass as formerly AutoGlassCRM and says it combines point of sale, VIN decoding and CRM functions.checked 15 Oct 2001
Where it runs
- Limit: Apple reviewer
- Another Apple reviewer reported slower responses, less accurate part numbers and difficulty contacting support in the legacy app.checked 15 Oct 2001
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