GetSetReply
The facts below are what the maker publishes about GetSetReply, checked and dated. Our editors have not written about it yet.
Plans and prices
From GetSetReply's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $23 a month | 1 location · 100 credits/mo · 4 AI personalities · review funnel links and QR codes · full analytics suite · annually |
| Professional | $47 a month | Up to 5 locations · 100 credits/location · all AI personalities and custom personalities · AI Clone · monthly reports · priority support · annually per location |
| Enterprise | $200 a month | Unlimited locations · 300 credits/location · engineering team builds what you need · annually per location |
The facts
Each one read from GetSetReply's own pages, with the date it was checked.
What it does
- AI analysis
- The service analyzes review sentiment and themes and drafts an initial reply on every plan at no credit cost.checked 8 Oct 2026
- Credit limits
- Starter includes 100 monthly credits, Professional includes 100 per location, and Enterprise includes 300 per location; monthly credits reset each billing cycle.checked 8 Oct 2026
- Data and AI
- The privacy policy says review text is processed by OpenAI and Anthropic APIs in real time, is not stored by those providers, and is not used to train third-party models.checked 8 Oct 2026
- Integrations
- Square can trigger review requests after a sale; the salon page says booking tools such as Vagaro, Booksy, and GlossGenius need no integration because contacts can be imported or added.checked 8 Oct 2026
- Intended users
- The maker describes the product as built for local businesses, including salons and multi-location operators.checked 8 Oct 2026
- Notable limits
- Each email or SMS review request costs 1 credit, and sending requests by email and SMS is not included in Starter's plan comparison.checked 8 Oct 2026
- Payments
- The privacy policy says Stripe processes billing information and GetSetReply does not store full card numbers on its servers.checked 8 Oct 2026
- Purpose
- GetSetReply collects reviews into one inbox, analyzes them, and drafts replies for the business to review and post.checked 8 Oct 2026
- Reply voices
- Auto selects an AI voice for each review, and users can choose another voice or use an AI Clone trained on their previous replies.checked 8 Oct 2026
- Review outreach
- Businesses can send review requests by email or SMS, use QR codes, set send windows and frequency caps, and track delivery, clicks, and conversions.checked 8 Oct 2026
- Review sites
- The maker lists Google, Yelp, TripAdvisor, DoorDash, Trustpilot, Etsy, and Facebook as supported review platforms.checked 8 Oct 2026
- Salon workflow
- For salons, requests can be sent after appointments with the stylist's name included, and negative feedback can be directed to a private form while public review links remain available.checked 8 Oct 2026
- SMS compliance
- The maker says outreach includes opt-outs, unsubscribe links, and consent records and is compliant with TCPA and CAN-SPAM standards.checked 8 Oct 2026
- Support
- The maker lists [email protected] for support and says Professional subscribers receive priority support.checked 8 Oct 2026
Where it runs
- Reply approval
- Replies are drafts and nothing is published in the business's name without the user reading it first.checked 8 Oct 2026
Alternatives to GetSetReply
- 1
ReviewTrackers
AndroidiOSWebAPI7.7From $89 a month - 2
Reviewgrower
Free planWebAPI7.5From $370 a year - 3
RepuClinic
Free planWeb7.4From $197 a month - 4
Grade.us
WebAPI7.2 - 5
ReviewBoost
Free planWebAPI7.2From $29 a month - 6
Reviewshake
Web7.1From $8 a month