GaragePlug
The facts below are what the maker publishes about GaragePlug, checked and dated. Our editors have not written about it yet.
Plans and prices
From GaragePlug's own pricing page, checked 19 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| GEAR0 Monthly Plan | $199.99 a month | In-app purchase plan; limits not stated · monthly |
| GEAR1 Monthly Plan | $299.99 a month | In-app purchase plan; limits not stated · monthly |
| GEAR2 Monthly Plan | $399.99 a month | In-app purchase plan; limits not stated · monthly |
| Custom network quote | Priced on request | Quoted by network size, geography, and enabled clouds · Includes onboarding, training, and live support |
| Custom quote | Priced on request | Package mapped to outlets and selected CX, Workshop, BI, and AI clouds · onboarding, training, and live support listed · Quoted based on network size, geography, and selected clouds; contact GaragePlug for pricing. |
The facts
Each one read from GaragePlug's own pages, with the date it was checked.
What it does
- AI advisor
- Gia answers calls around the clock, books or reschedules visits, handles service status calls, and can transfer calls to staff.checked 8 Oct 2026
- Analytics
- Its dashboards provide reporting on revenue, sales, inventory, technicians, multiple outlets, and other business metrics.checked 8 Oct 2026
- API
- SoftwareWorld states that GaragePlug does not offer an API.checked 19 Oct 2026
- Customer communications
- The product sends quotes, invoices, inspection results, progress updates, and payment reminders through SMS, email, and WhatsApp.checked 19 Oct 2026
- Customer experience
- The platform offers a branded customer app, web booking, self-check-in, and service reminders.checked 8 Oct 2026
- Deployment
- SoftwareWorld describes GaragePlug as cloud-hosted and web-based, with iPhone and Android support.checked 19 Oct 2026
- Digital job cards
- The platform creates paperless digital job cards and supports digital signatures.checked 19 Oct 2026
- Documentation
- The help center contains feature videos, getting-started material, FAQs, and guides for users, dashboards, appointments, orders, inspections, vendors, customers, inventory, accounts, analytics, loyalty, bays, shifts, and reports.checked 19 Oct 2026
- Integrations
- The product listing says feedback integrates with Google Business Profile and vendor contacts can be reached through SMS, email, and WhatsApp.checked 19 Oct 2026
- Intended customers
- The company describes its customers as auto repair and detailing brands, multi-brand outlet chains, and franchise or company-owned networks.checked 8 Oct 2026
- Inventory
- Inventory tools track spare parts, provide low-stock alerts, and support barcode scanning.checked 19 Oct 2026
- Invoicing
- Users can generate tax-aware digital invoices and share them by SMS, email, or WhatsApp.checked 19 Oct 2026
- Legal operator
- The terms page identifies Increminds Pvt Ltd as the operator of the website and mobile application.checked 19 Oct 2026
- Limit: accounting depth
- G2 reviewers say accounting and finance reporting could be stronger, with one reviewer needing third-party accounting software.checked 19 Oct 2026
- Limit: mobile stability
- G2 reviewers report occasional Android crashes or nonresponsive behavior during uploads or other tasks.checked 19 Oct 2026
- Limit: performance at scale
- Capterra reviewers report slow loading or missing inventory, repair-order, payment, and vehicle-search data when handling large job volumes.checked 19 Oct 2026
- Limit: pricing
- A G2 reviewer says charges after the trial are somewhat more expensive than alternatives.checked 19 Oct 2026
- Modules
- The help center lists repair orders, invoices, reminders, feedback, accounting, inventory, customer history, multi-user management, master data, and reports modules.checked 19 Oct 2026
- Multi-outlet support
- The mobile listing says multiple outlets can be managed from one screen, with multi-user and multilingual support.checked 19 Oct 2026
The company
- Company facts
- LinkedIn lists GaragePlug as privately held, founded in 2017, headquartered in Newark, Delaware, with 11–50 employees and an additional Bengaluru location.checked 19 Oct 2026
- Company reach
- LinkedIn says GaragePlug is trusted by more than 200 brands across over 20 countries.checked 19 Oct 2026
- Headquarters
- Newark, DE, USAchecked 24 Oct 2026
Where it runs
- Device access
- The help center says GaragePlug works on desktops, laptops, smartphones, and tablets, with mobile apps and web access.checked 8 Oct 2026
- Limit: mobile and Windows gaps
- Capterra includes a complaint that the mobile app lagged the web version and was unstable; a G2 reviewer says the technician app did not work on Windows tablets.checked 19 Oct 2026
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