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GaragePlug vs Shop Boss

GaragePlug

7.8#3 in automotive repair softwareFrom $199.99 a month
AndroidiOSWebmacOS
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Shop Boss logo

Shop Boss

7.7#2 in auto repair shop softwareFrom $199 a month
AndroidiOSWebAPI
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What both publish

FactGaragePlugShop Boss
APISoftwareWorld states that GaragePlug does not offer an API.Shop Boss exposes a REST API returning JSON for customers, vehicles, repair orders, appointments, employees, parts, suppliers, quotes, inspections, and related records.
Customer communicationsThe product sends quotes, invoices, inspection results, progress updates, and payment reminders through SMS, email, and WhatsApp.Shop Boss supports internal chat, customer texting for updates and estimates, and payment-linked messaging.
HeadquartersNewark, DE, USA2035 Lakeside Center Way, Suite 100, Knoxville, TN 37922, United States
IntegrationsThe product listing says feedback integrates with Google Business Profile and vendor contacts can be reached through SMS, email, and WhatsApp.The product advertises parts and labor-guide integrations, DVI connections to guides/parts/inventory, tire ordering, CARFAX, Kukui, and EService Intelligence connections.
Rating on Capterra4.8 out of 5 from 56 reviews4.4 out of 5 from 89 reviews.
Rating on G24.9 out of 5 from 36 reviews4.3 out of 5 from 3 reviews.
Rating on GetApp4.8 out of 5 from 56 reviews4.4 out of 5 from 89 reviews.

GaragePlug plans

  • GEAR0 Monthly Plan$199.99 a month
  • GEAR1 Monthly Plan$299.99 a month
  • GEAR2 Monthly Plan$399.99 a month
  • Custom network quotePriced on request
  • Custom quotePriced on request

Shop Boss plans

  • Gold$199 a month
  • CRM + Online Service Scheduler$224 a month
  • Platinum$349 a month
  • Customer & Vehicle Data Transfer$399, paid once
  • Premier$449 a month
  • Premier Plus$649 a month

Pick GaragePlug if…

You want what its maker publishes above — check its page for the details.

Pick Shop Boss if…

Shop Boss is aimed at auto repair, collision, heavy-duty truck, RV, tire, powersports, and marine repair shops, as well as fleet management services. It suits businesses seeking repair workflow tools alongside inspections, parts, and vehicle history.

Charts they share