FrontLobby

FrontLobby is a screening and rental-reporting service for landlords and property managers, from single-unit owners to large portfolios. It makes the most sense when you want screening, rent reporting, and unpaid-debt reporting under one roof; occasional screening alone is a less compelling reason to join.

Overview

Screening combines credit data, background information, and verified Tenant Records from Landlord Credit Bureau. The US service uses TransUnion for tenant credit screening. Landlords provide applicant information and obtain the required consent before viewing results online. Most reports are ready within five minutes, although package choice, identity verification, and consent steps can affect the wait.

FrontLobby is designed for portfolios from 1 to 1,000+ units. The company says it serves 67,000+ Housing Providers and represents more than 1 million rental units across North America. Its broader appeal is the connection between screening and rental records, rather than a single low-cost credit check.

Key features

• Screening bundles: Both Basic and Premium bundles combine a credit report with Tenant Record searches for evictions, criminal convictions, terrorist, sex offender, and federal offender records, plus an income estimator. Premium costs less than Basic, while the applicant-pay bundle adds a background check, LTB order search, and ID verification. These choices suit landlords who need a broad review, but are more than necessary if all you need is a credit report.
• Standalone credit reports: The one-time Credit Report — Premium and Credit Report — Basic options each include a credit score and full report, previous-address tenant history, and TeleCheck check verification. The applicant-pay credit option shifts payment to the renter.
• Rent and debt reporting: Premium Membership includes rent reporting for 20 leases, with additional leases at $1 each, and up to 50% off screening and debt reporting. Debt Reporting options let landlords report unpaid rental debt to credit bureaus without a court order or collection agency, with reporting for up to seven years. This is useful for housing providers who want rental payment records to be part of their process; debt reporting is a separate, relatively expensive purchase.
• Large-portfolio support: Enterprise options include bulk screening, software integrations, API access, dedicated onboarding and support, volume pricing, and customizable packages. Support also includes email, callback requests, live chat in the account, and a Help Center with guides, videos, and articles.
• Security: FrontLobby says it uses TLS encryption for HTTPS traffic, bcrypt password hashing, and AWS storage with encryption at rest through Amazon RDS.

Pricing

FrontLobby has a free membership and one-time screening and reporting purchases. The free tier is useful for managing properties and records, but it does not include rent reporting or free screening: those remain pay as you go.

Custom pricing is available for larger portfolios, with volume pricing and customizable screening packages. Review who pays for each report and the consent steps before choosing an applicant-paid option.

Platforms

FrontLobby offers web access and an API. Its API and integration options are particularly relevant to larger portfolios; the core web service is a more direct fit for landlords managing properties without a larger software workflow.

Who it's for

FrontLobby suits landlords and property managers who want screening tied to rental records, rent reporting, or debt reporting. The free membership is a sensible entry point for property and lease management, while Premium Membership is aimed at landlords reporting rent across multiple leases. It is less suitable for someone who only wants the cheapest one-off report, especially given the price differences between some similarly described plans.

Pros and cons

• Pros: Free membership includes property and lease tools, with screening available without a subscription; multiple report types and applicant-pay choices; Premium Membership covers 20 rent-reporting leases; API and bulk options support larger portfolios.
• Cons: Screening and debt reporting are extra purchases; consent and identity checks can extend report timing; several Basic plans cost more than their Premium counterparts despite the same stated inclusions; debt reporting starts at $99.99, paid once.

Alternatives

Tenant Screening Software is the broader category directory for comparing screening products. Rent With Clara is worth considering if you prefer a free landlord platform with no subscriptions, per-screening fees, or activation fees. ApplyConnect offers a free Property Operators plan with Experian credit reports, criminal background checks, and eviction history. RentSafe may suit landlords seeking unlimited applications without credentialing, with renters paying per application report. SingleKey has free pre-screening for interested leads and may fit landlords who want to screen before viewings. SoftScreen offers a cost-free landlord and real-estate-professional plan with no stated usage fees or membership costs. RentSpree is an option for landlords who want mobile apps and a Landlord PRO plan with automated rent collection. Certn Tenant Screening is a paid alternative with identity verification and digital right-to-work checks. CIC Resident Screening offers API and web access with credit, fraud, and housing-history reports.

Verdict

Choose FrontLobby if you are a landlord or property manager who wants screening connected to rent and debt reporting, especially if you will use its membership and portfolio tools beyond occasional checks. Its free property-management tier and range of screening options make it flexible, but inconsistent pricing between similarly described Basic and Premium plans is a reason to compare each purchase carefully. For a one-off screening need, a narrower alternative may be a better fit.