SoftScreen
SoftScreen brings rental screening together with applications, income verification, and document sharing for renters and real estate professionals.
What SoftScreen is
SoftScreen brings rental screening together with applications, income verification, and document sharing for renters and real estate professionals. Its screening package includes a TransUnion full credit report and score, plus criminal-background and eviction searches. SoftScreen says its credit reports use a soft pull that does not hurt credit or lower scores. Renters can fill out applications and upload items such as pay stubs, photo ID, and W-2s. Income verification can include bank-provided financial information showing direct deposits of wages. Renters can revoke access to information they previously shared through the Un-Share feature. In certain markets, MLS-linked address entry can automatically add rental addresses, subject to broker participation. The broker page describes FCRA and national, state, and local compliance features. The web service has a free option for landlords and real estate professionals. Renters pay 49.95 USD once for 30 days of unlimited use; the payment is not a subscription and does not create ongoing charges. Transactions are final, with no refunds.
Good
- Includes TransUnion credit, criminal, and eviction reports
- Supports applications and secure document sharing
- Income verification can include wage direct deposits
- Renters can revoke access to shared information
Watch out
- Renter plan costs 49.95 USD once
- Refunds are not available under any circumstance
- MLS address entry depends on market and broker participation
Who it suits
SoftScreen suits renters who want to submit applications, share documents, and obtain rental screening in one service. Landlords, agents, property managers, and brokers can use its screening tools.
Verdict
SoftScreen combines renter screening with application and verification tools, and its renter payment covers 30 days without recurring charges. Before paying, note the final-sale refund policy and that MLS address entry is limited to participating markets.
Plans and prices
From SoftScreen's own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Landlords and real estate professionals | Free | No usage fees or membership costs stated · Cost-free |
| Renter | $49.95, paid once | Unlimited rental applications · credit, criminal-background and eviction reports · secure document sharing · income verification · One-time fee; includes 30 days of unlimited use |
The facts
Each one read from SoftScreen's own pages, with the date it was checked.
Where it runs
- Applications and documents
- Renters can complete rental applications and upload documents such as pay stubs, photo ID and W-2s.checked 30 Sep 2026
What it does
- Compliance
- The broker page describes FCRA and national, state and local jurisdictional compliance features.checked 30 Sep 2026
- Credit reports
- The screening package includes a TransUnion full credit report and score, and the site says its soft-pull reports do not hurt credit or lower scores.checked 30 Sep 2026
- Income verification
- The service can provide bank-provided financial information that includes direct deposit of wages.checked 30 Sep 2026
- Intended users
- The service describes tools for renters, landlords, real estate agents, property managers and brokers.checked 30 Sep 2026
- MLS integration
- MLS-linked automatic rental-address entry is available in certain markets, subject to broker participation.checked 30 Sep 2026
- Privacy control
- Renters can revoke access to information they previously shared using the Un-Share feature.checked 30 Sep 2026
- Purpose
- SoftScreen combines rental credit, eviction and criminal-background screening with rental applications, income verification and secure document sharing.checked 30 Sep 2026
- Refund limit
- The refund policy says all transactions are final and refunds cannot be issued under any circumstance.checked 30 Sep 2026
- Subscription
- SoftScreen says the renter payment is not a subscription and does not incur ongoing charges.checked 30 Sep 2026
- Support
- The site advertises U.S.-based customer support seven days a week and lists [email protected] and 860.866.8713.checked 30 Sep 2026
The company
- Headquarters
- California, United Stateschecked 28 Sep 2026
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