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Frontdesk Self-Guided Tours

Frontdesk Self-Guided Tours schedules apartment viewings around the clock and issues access credentials for smart locks.

Place
#4 of 25
Score
6.7
Frontdesk Self-Guided Tours's website

What Frontdesk Self-Guided Tours is

Frontdesk Self-Guided Tours schedules apartment viewings around the clock and issues access credentials for smart locks. Operators can set tour windows for each community and offer single-unit or multi-unit tours. Before access is issued, the service supports ID uploads with OCR validation, selfie identity matching, and prospect pre-screening. Verified prospects can receive credentials by SMS or mobile app, with voice instructions available if SMS delivery fails; access is restricted to the tour window. Scheduling syncs with Google Calendar, Outlook, and property management calendars. Listed smart-lock integrations include PointCentral, Latch, Schlage, Yale, and ButterflyMX. Property-system connections include Yardi, RealPage, Entrata, AppFolio, Buildium, ResMan, Knock CRM, and others. The service also supports in-tour SMS assistance, feedback surveys after tours, application nudges, and capture of reasons prospects do not proceed. Intended customers include multifamily operators, lease-up and stabilized properties, BTR and SFR portfolios, student housing, senior living, and affordable or LIHTC communities. Business-in-a-Box has a 7-day trial without a credit card; it is listed at $99 a month or $79/mo billed annually.

Good

  • Supports single-unit and multi-unit tour scheduling
  • Limits access credentials to the tour window
  • Syncs with property calendars
  • Supports tour feedback and application follow-up

Watch out

  • Business-in-a-Box is listed at $99 a month
  • Annual billing is listed at $79/mo
  • The listed trial lasts seven days

Who it suits

It is intended for multifamily and related housing operators, including student housing, senior living, and BTR or SFR portfolios. It may suit teams that want to schedule and follow up on self-guided tours.

Verdict

Frontdesk combines tour scheduling and time-limited access with property-system sync and prospect follow-up. Its verification and credential-delivery steps are central to the approach, so operators should assess whether they fit their tour process.

Plans and prices

From Frontdesk Self-Guided Tours's own pricing page, checked 28 Sep 2026.

All about pricing
PlanPriceWhat it gives you
Business-in-a-Box$99 a month200 voice minutes/month · 100 chatbot conversations · 400 SMS · 1,000 monthly overage credits · Monthly; or $79/mo billed annually
Partner / EnterprisePriced on requestCustom volume pricing · API access and custom integrations · white-glove onboarding · Custom

The facts

Each one read from Frontdesk Self-Guided Tours's own pages, with the date it was checked.

What it does

Calendar sync
Tour scheduling syncs with Google Calendar, Outlook, and PMS calendars.checked 28 Sep 2026
Credential delivery
Verified prospects can receive credentials by SMS or mobile app, with voice instructions as a backup when SMS delivery fails; access is time-bounded to the tour window.checked 28 Sep 2026
Follow-up
The product supports in-tour SMS questions and assistance, post-tour feedback surveys, application nudges, and lost-reason capture.checked 28 Sep 2026
Intended customers
The page identifies multifamily operators, lease-up and stabilized properties, BTR and SFR portfolios, student housing, senior living, and affordable or LIHTC communities as intended users.checked 28 Sep 2026
Product
Frontdesk schedules self-guided apartment tours 24/7, issuing verified smart-lock access codes or mobile credentials and syncing tours to property systems.checked 28 Sep 2026
Property integrations
The page lists PMS and CRM integrations including Yardi, RealPage, Entrata, AppFolio, Buildium, ResMan, Knock CRM, Rent Manager, MRI Software, DoorLoop, TenantCloud, RentVine, and Funnel CRM.checked 28 Sep 2026
Scheduling
Tour windows can be configured per community, and the service supports single-unit and multi-unit self-guided tours.checked 28 Sep 2026
Security
Frontdesk says stored data is encrypted with AES-256, data in transit with TLS 1.2+, and customer call recordings and transcripts are not used to train shared AI models.checked 28 Sep 2026
Smart locks
The page lists integrations with PointCentral, Latch, Schlage, Yale, and ButterflyMX.checked 28 Sep 2026
Support
The self-guided tours page directs users to contact support at [email protected].checked 28 Sep 2026
Verification
The product describes ID upload with OCR validation, selfie identity matching, and prospect pre-screening before access is issued.checked 28 Sep 2026

The company

Headquarters
New York Citychecked 23 Sep 2026

Money

Trial
The pricing page offers a 7-day free trial for Business-in-a-Box and says no credit card is required.checked 28 Sep 2026

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