Frontdesk Self-Guided Tours
Summary
Frontdesk Self-Guided Tours schedules apartment viewings around the clock and issues access credentials for smart locks. Operators can set tour windows for each community and offer single-unit or multi-unit tours. Before access is issued, the service supports ID uploads with OCR validation, selfie identity matching, and prospect pre-screening. Verified prospects can receive credentials by SMS or mobile app, with voice instructions available if SMS delivery fails; access is restricted to the tour window. Scheduling syncs with Google Calendar, Outlook, and property management calendars. Listed smart-lock integrations include PointCentral, Latch, Schlage, Yale, and ButterflyMX. Property-system connections include Yardi, RealPage, Entrata, AppFolio, Buildium, ResMan, Knock CRM, and others. The service also supports in-tour SMS assistance, feedback surveys after tours, application nudges, and capture of reasons prospects do not proceed. Intended customers include multifamily operators, lease-up and stabilized properties, BTR and SFR portfolios, student housing, senior living, and affordable or LIHTC communities. Business-in-a-Box has a 7-day trial without a credit card; it is listed at $99.00 USD per month or $79/mo billed annually.
Who it is for
It is intended for multifamily and related housing operators, including student housing, senior living, and BTR or SFR portfolios. It may suit teams that want to schedule and follow up on self-guided tours.
What is good
- Supports single-unit and multi-unit tour scheduling
- Limits access credentials to the tour window
- Syncs with property calendars
- Supports tour feedback and application follow-up
What to know first
- Business-in-a-Box is listed at $99.00 USD per month
- Annual billing is listed at $79/mo
- The listed trial lasts seven days
Verdict
Frontdesk combines tour scheduling and time-limited access with property-system sync and prospect follow-up. Its verification and credential-delivery steps are central to the approach, so operators should assess whether they fit their tour process.
Frontdesk Self-Guided Tours plans and pricing
All plansCompared on rental property showing software
- Free plan
- Yesmyaifrontdesk.com
- Paid from
- $79/momyaifrontdesk.com
- Self-guided tours
- Yesmyaifrontdesk.com
- Access control
- Yesmyaifrontdesk.com
- Prospect scheduling
- Yesmyaifrontdesk.com
- Showing feedback
- Yesmyaifrontdesk.com
- Automated follow-up
- Yesmyaifrontdesk.com
Facts
- Product
- Frontdesk schedules self-guided apartment tours 24/7, issuing verified smart-lock access codes or mobile credentials and syncing tours to property systems.myaifrontdesk.com · 28 Sept 2026
- Scheduling
- Tour windows can be configured per community, and the service supports single-unit and multi-unit self-guided tours.myaifrontdesk.com · 28 Sept 2026
- Verification
- The product describes ID upload with OCR validation, selfie identity matching, and prospect pre-screening before access is issued.myaifrontdesk.com · 28 Sept 2026
- Smart locks
- The page lists integrations with PointCentral, Latch, Schlage, Yale, and ButterflyMX.myaifrontdesk.com · 28 Sept 2026
- Credential delivery
- Verified prospects can receive credentials by SMS or mobile app, with voice instructions as a backup when SMS delivery fails; access is time-bounded to the tour window.myaifrontdesk.com · 28 Sept 2026
- Calendar sync
- Tour scheduling syncs with Google Calendar, Outlook, and PMS calendars.myaifrontdesk.com · 28 Sept 2026
- Property integrations
- The page lists PMS and CRM integrations including Yardi, RealPage, Entrata, AppFolio, Buildium, ResMan, Knock CRM, Rent Manager, MRI Software, DoorLoop, TenantCloud, RentVine, and Funnel CRM.myaifrontdesk.com · 28 Sept 2026
- Follow-up
- The product supports in-tour SMS questions and assistance, post-tour feedback surveys, application nudges, and lost-reason capture.myaifrontdesk.com · 28 Sept 2026
- Intended customers
- The page identifies multifamily operators, lease-up and stabilized properties, BTR and SFR portfolios, student housing, senior living, and affordable or LIHTC communities as intended users.myaifrontdesk.com · 28 Sept 2026
- Security
- Frontdesk says stored data is encrypted with AES-256, data in transit with TLS 1.2+, and customer call recordings and transcripts are not used to train shared AI models.myaifrontdesk.com · 28 Sept 2026
- Support
- The self-guided tours page directs users to contact support at [email protected].myaifrontdesk.com · 28 Sept 2026
- Trial
- The pricing page offers a 7-day free trial for Business-in-a-Box and says no credit card is required.myaifrontdesk.com · 28 Sept 2026
Company
- Headquarters
- New York Citymyaifrontdesk.com · 23 Sept 2026
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Sources
- myaifrontdesk.com/multifamily/ai-self-guided-tour-schedul· checked 28 Sept 2026
- myaifrontdesk.com/trust-center/security-overview· checked 28 Sept 2026
- myaifrontdesk.com/pricing· checked 28 Sept 2026