
Frontdesk Self-Guided Tours
6.7#4 in rental property showing softwareFrom $99 a monthAndroidiOSWebAPI
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| Fact | Frontdesk Self-Guided Tours | Latch Viewing Management |
|---|---|---|
| Headquarters | New York City | Edinburgh, Scotland, UK |
| Security | Frontdesk says stored data is encrypted with AES-256, data in transit with TLS 1.2+, and customer call recordings and transcripts are not used to train shared AI models. | Latch says viewing data is encrypted at rest and in transit, with role-based access, consent-aware communication history, and an audit trail. |
| Support | The self-guided tours page directs users to contact support at [email protected]. | Latch's Help Center states that its support team is available 24/7. |
It is intended for multifamily and related housing operators, including student housing, senior living, and BTR or SFR portfolios. It may suit teams that want to schedule and follow up on self-guided tours.
Latch suits landlords and letting teams seeking to coordinate viewings, reduce no-shows, and follow up on applicants. It is web-based, with mobile apps labeled as coming soon.