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Frontdesk Self-Guided Tours vs Latch Viewing Management

What both publish

FactFrontdesk Self-Guided ToursLatch Viewing Management
HeadquartersNew York CityEdinburgh, Scotland, UK
SecurityFrontdesk says stored data is encrypted with AES-256, data in transit with TLS 1.2+, and customer call recordings and transcripts are not used to train shared AI models.Latch says viewing data is encrypted at rest and in transit, with role-based access, consent-aware communication history, and an audit trail.
SupportThe self-guided tours page directs users to contact support at [email protected].Latch's Help Center states that its support team is available 24/7.

Frontdesk Self-Guided Tours plans

  • Business-in-a-Box$99 a month
  • Partner / EnterprisePriced on request

Latch Viewing Management plans

  • BasicFree
  • Pro£20 a month
  • Enterprise£40 a month
  • CommercialPriced on request

Pick Frontdesk Self-Guided Tours if…

It is intended for multifamily and related housing operators, including student housing, senior living, and BTR or SFR portfolios. It may suit teams that want to schedule and follow up on self-guided tours.

Pick Latch Viewing Management if…

Latch suits landlords and letting teams seeking to coordinate viewings, reduce no-shows, and follow up on applicants. It is web-based, with mobile apps labeled as coming soon.

Charts they share