17.3
EverAfter is a web-based customer portal for onboarding, adoption, quarterly business reviews, and renewals, whether or not a customer success manager is involved.
Free planWeb
Alternatives to Freshsuccess
Freshsuccess helps customer success teams organize account and user data across sales, finance, support, product, and marketing. Its health scores can combine product usage, support and billing history, feedback, and relationship strength, while alerts flag approaching renewals or communication gaps. Teams can define Success Goals with measurable outcomes, playbooks, tasks, and durations; compare accounts and segments over time; and connect product or business data through…
26.9
Gainsight Customer Communities gives customers a shared place to ask questions, exchange answers, learn, and share knowledge.
WebAPI
36.8
Startdeliver is a Customer Success platform for CS teams, with AI health assessment, customer collaboration, workflow automation, and reporting.
AndroidiOSWeb
- 4
CSSignal
CSSignal is a web-based customer success intelligence platform that brings account health, stakeholder details, renewals, and churn analysis together.
Web6.5From $129 a month - 5
6.5From $75 a month - 6
Successifier
Successifier connects customer data for SaaS teams, builds health scores, and surfaces growth opportunities and churn risks.
WebAPI6.4From $79 a month - 7
Custify
Custify is customer success software for B2B SaaS businesses and customer success managers.
WebAPI6.3 - 8
SmartKarrot
SmartKarrot is a SaaS customer success platform for B2B organizations, built for teams managing onboarding, adoption, retention and revenue growth.
WebAPI6.2From $15,000 a year - 9
Akita
Akita is a customer success platform for bringing customer information, activity, and metrics into one place to help teams nurture and retain customers.
WebAPI6.1From $49 a month - 10
Mango CS
Mango CS manages customer accounts after a sale, with workflows for onboarding, renewals, expansion, and customer health.
AndroidiOSWebAPI6.0 - 11
Vitally
Vitally is an AI-powered Customer Success workspace that brings customer data, teams, and customers into one platform.
WebAPI6.0 - 12
Skalin
Skalin is a customer success platform for B2B SaaS teams that brings customer information into one record and uses it to guide follow-up.
WebAPI5.9 - 13
UserIQ
UserIQ is a web-based customer success platform that combines health insights, user analytics, project management, and in-app communications.
Web5.8 - 145.8
- 15
ClientSuccess
ClientSuccess is a web-based customer success platform for managing relationships, reducing churn and growing customer revenue.
Web5.7 - 16
Gainsight Customer Success
AndroidiOSWeb5.7 - 17
Planhat
WebAPI5.7 - 18
Certinia Customer Success Cloud
Certinia Customer Success Cloud brings sales, success, services, and support together on Salesforce to help teams coordinate the customer experience.
WebAPI5.6 - 19
Customerscore.io
Customerscore.io combines customer data to help SaaS companies understand account health, spot churn risk, and identify expansion potential.
WebAPI5.5 - 20
Klynk Orchestra
Klynk Orchestra is a modular Customer Success operations platform for B2B SaaS teams managing growing customer portfolios.
5.5 - 21
5.5 - 22
RevSetter
RevSetter describes CustomerOS as an API-based platform that unifies customer success and revenue teams.
API5.3 - 23
ChurnZero
Web4.9