FRANSiS
FRANSiS is an AI-powered two-way SMS platform for mission-based organizations.
What FRANSiS is
FRANSiS is an AI-powered two-way SMS platform for mission-based organizations. It answers routine questions, handles after-hours replies and routes messages requiring human judgment to staff. Organizations can use text conversations for status updates, scheduling and appointment confirmations. The platform is designed for healthcare, education, nonprofits and government organizations, with web and API access. Its Essential plan includes conversational AI trained on customer data, deployment across multiple use cases, a website widget and ROI reporting. All tiers include unlimited messages and users, and annual payment receives a 15% discount. School integrations are available directly or through APIs for PowerSchool, Skyward, Infinite Campus, Synergy SIS, Schoology and ClassLink. FRANSiS states that it is HIPAA and FERPA compliant and can provide a Business Associate Agreement within 48 hours. Security controls include TLS 1.3 and AES-256 encryption, role-based access, multi-factor authentication, SSO and exportable audit logs. TCPA tools manage consent, opt-outs, quiet hours, frequency and audit trails.
Good
- Automates routine and after-hours text inquiries
- Unlimited messages and users on every tier
- HIPAA and FERPA compliance stated
- Built-in TCPA consent controls
- School-system integrations available
Watch out
- No free plan
- Enterprise pricing requires inquiry
- Implementation can take up to 12 weeks
Who it suits
FRANSiS suits healthcare, education, nonprofit and government organizations handling text-based inquiries. It is aimed at teams that need automated responses with staff escalation.
Verdict
FRANSiS combines two-way SMS automation with escalation to staff and controls for regulated communications. Its tiered support, implementation timelines and high starting price should be considered before adoption.
Plans and prices
From FRANSiS's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Minimal | $1,497 a month | Unlimited messages · Unlimited users · Professional SMS setup and automation · Email support during business hours · Starting at $1,497/mo |
| Essential | $2,497 a month | Unlimited messages · Unlimited users · Custom AI training · Multi-use-case deployment · Website widget · Priority support · Starting at $2,497/mo |
| Premium | $3,997 a month | Unlimited messages · Unlimited users · Multi-location deployment · Dedicated Customer Success Manager · 24/7 priority support · Starting at $3,997/mo |
| Enterprise | Priced on request | Unlimited messages · Unlimited users · Unlimited locations · API access · Custom platform development · Custom; inquiry required |
The facts
Each one read from FRANSiS's own pages, with the date it was checked.
What it does
- AI features
- Its Essential plan includes conversational AI trained on customer data, multi-use-case deployment, a website widget, and ROI reporting.checked 7 Oct 2026
- Audience
- FRANSiS is designed for healthcare, education, nonprofits, and government organizations.checked 7 Oct 2026
- Compliance
- The security page states that FRANSiS is HIPAA and FERPA compliant and provides a Business Associate Agreement within 48 hours.checked 7 Oct 2026
- Consent controls
- Built-in TCPA tools include opt-in and opt-out management, consent tracking, message frequency controls, quiet hours, and audit trails.checked 7 Oct 2026
- Data handling
- FRANSiS says customers own their data, it does not sell or share information with third parties, and data deletion is available on request.checked 7 Oct 2026
- Implementation
- Published implementation estimates range from 2–3 weeks for Minimal to 8–12 weeks for Enterprise.checked 7 Oct 2026
- Integrations
- FRANSiS offers direct or API-supported school integrations including PowerSchool, Skyward, Infinite Campus, Synergy SIS, Schoology, and ClassLink.checked 7 Oct 2026
- Pricing limits
- All tiers include unlimited messages and users, and annual payment receives a 15% discount.checked 7 Oct 2026
- Product
- FRANSiS is an AI-powered two-way SMS platform for mission-based organizations that answers routine questions and routes messages requiring human judgment to staff.checked 7 Oct 2026
- Security
- The security page states that data is encrypted in transit with TLS 1.3 and at rest with AES-256, with role-based access, multi-factor authentication, SSO, and exportable audit logs.checked 7 Oct 2026
- Support
- Support varies by tier: Minimal has business-hours email support, Essential has priority support and quarterly strategy, Premium has 24/7 support and a dedicated CSM, and Enterprise has white-glove executive support.checked 7 Oct 2026
- Use cases
- The platform automates routine inquiries, after-hours responses, status updates, scheduling, and appointment confirmations through text conversations.checked 7 Oct 2026
The company
- Company history
- FRANSiS says it was founded in 2014 as a family vision to help mission-based organizations communicate better.checked 7 Oct 2026
- Founded
- 2014checked 28 Sep 2026
- Headquarters
- 2505 Anthem Village Drive, Suite E114, Henderson, Nevada 89052, United Stateschecked 28 Sep 2026
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