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Folio

Folio is a web-based procure-to-pay platform for hospitality teams, bringing purchasing, bills, supplier payments, inventory, and expenses into one service.

Place
#18 of 24
Score
5.4
Folio's website

What Folio is

Folio is a web-based procure-to-pay platform for hospitality teams, bringing purchasing, bills, supplier payments, inventory, and expenses into one service. Its suite includes Buy, Bills, Pay, Inventory, and Expense. Buy offers a shared catalog, current vendor price comparisons, GPO pricing, budgets, and approval workflows. Bills uses AI to transcribe invoices, match them with purchase orders and receipts, route approvals, and sync approved invoices with accounting systems. Pay handles supplier payments and rebates on eligible transactions. Inventory supports counting and valuing stock, with direct ERP syncing; Expense connects additional costs to budgets, approvals, and payments. Folio integrates with accounting systems to sync suppliers, invoices, and payments. Its Lightning Automations connect to supplier websites for catalogs, inventory and pricing, and order confirmation on those sites. The company also announced an enhanced M3 integration for hotel finance teams. Folio describes its customers as hotels, including large enterprises and luxury independent hotels. Pricing is available on request; no public price is stated. Banking products and Folio Visa Corporate Cards are offered or issued by Core Bank, Member FDIC.

Good

  • Central catalog with vendor comparisons and GPO pricing
  • AI invoice transcription and matching
  • Inventory counts and values sync to ERP
  • Accounting integrations sync suppliers, invoices, and payments

Watch out

  • Web platform only
  • Pricing is available on request
  • Phone support is not supported

Who it suits

Folio suits hospitality teams, including hotels that need purchasing, invoice, inventory, and expense workflows in one platform. Its stated customer base includes large enterprises and luxury independent hotels.

Verdict

Folio brings purchasing, bills, supplier payments, inventory, and expenses together for hospitality teams. Buyers should note that pricing is by request and support is offered through in-app messages, email, and text rather than phone.

Plans and prices

From Folio's own pricing page, checked 3 Oct 2026.

All about pricing
PlanPriceWhat it gives you
FolioPriced on requestPricing by demo; no public price stated

The facts

Each one read from Folio's own pages, with the date it was checked.

What it does

Audience
Folio says its platform is built for hospitality and describes its customers as hotels, including large enterprises and luxury independent hotels.checked 3 Oct 2026
Bills
Bills uses AI to transcribe invoices and match invoices to purchase orders and receipts, then route approvals and sync approved invoices with accounting systems.checked 3 Oct 2026
Buy
Buy provides a centralized catalog, real-time vendor price comparisons, GPO pricing, budgets, and approval workflows.checked 3 Oct 2026
Expense
Folio Expense ties extra expenses into budgets, approvals, and payments.checked 3 Oct 2026
Integrations
Folio integrates with accounting systems to sync suppliers, invoices, and payments; its announced partnership with M3 includes an enhanced integration for hotel finance teams.checked 3 Oct 2026
Inventory
Folio Inventory helps teams count and value inventory and sync it directly with their ERP.checked 3 Oct 2026
Pay
Folio Pay lets customers pay suppliers and earn rebates on eligible transactions.checked 3 Oct 2026
Product
Folio is a procure-to-pay platform for hospitality teams to order, manage bills, and pay suppliers in one place.checked 3 Oct 2026
Products
Folio’s product suite includes Buy, Bills, Pay, Inventory, and Expense.checked 3 Oct 2026
Security and banking
Folio Services, Inc. says it is a financial technology company, not a bank, and that banking products and Folio Visa Corporate Cards are offered or issued by Core Bank, Member FDIC.checked 3 Oct 2026
Supplier connections
Folio’s Lightning Automations connect directly to supplier websites and provide supplier catalogs, real-time inventory and pricing, and order confirmation on the supplier site.checked 3 Oct 2026
Support
Folio support is available through in-app messages, email, and text; its most responsive hours are Monday to Friday, 9 a.m. to 6 p.m. Eastern, and phone calls are not supported.checked 3 Oct 2026

The company

Company
Folio’s own announcement says the company was born after its founders joined forces in 2023, and identifies Folio Services, Inc. as the company name.checked 3 Oct 2026
Headquarters
Durham, North Carolina, United Stateschecked 28 Sep 2026

Money

Free marketplace
Folio says the Folio-powered AAHOA Marketplace is free for AAHOA members to get started.checked 3 Oct 2026

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