Fluent Support
The facts below are what the maker publishes about Fluent Support, checked and dated. Our editors have not written about it yet.
Plans and prices
From Fluent Support's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Single Site License | $103 a year | 1-domain license · 10-business-email piping · Unlimited email parsing · 1-year plugin update · 1-year priority support · Billed annually; page shows ~~$129~~ and $103/yr, with a flat 20% off the first-year license. |
| Agency License | $199 a year | 5-domain license · 50-business-email piping · Unlimited email parsing · 1-year plugin update · 1-year priority support · Billed annually; page shows ~~$249~~ and $199/yr, with a flat 20% off the first-year license. |
| 50 Sites License | $319 a year | 50-domain license · 500-business email piping · Unlimited email parsing · 1-year plugin update · 1-year priority support · Billed annually; page shows ~~$399~~ and $319/yr, with a flat 20% off the first-year license. |
The facts
Each one read from Fluent Support's own pages, with the date it was checked.
What it does
- AI account requirement
- The maker says AI features require an OpenAI account with an active API license and that AI usage costs depend on OpenAI token pricing.checked 11 Oct 2026
- AI features
- AI tools can summarize tickets, analyze customer sentiment, and generate or fine-tune replies using OpenAI.checked 11 Oct 2026
- API access
- Yeschecked 20 Sep 2026
- Customer portal
- Yeschecked 20 Sep 2026
- Developer tools
- Fluent Support provides a REST API and webhooks for custom handlers and connections to third-party tools.checked 11 Oct 2026
- Hosting and data
- The maker describes Fluent Support as self-hosted and says the client controls user data on their own servers.checked 11 Oct 2026
- Integrations
- The integrations page lists WooCommerce, FluentCRM, Slack, Telegram, Discord, and WhatsApp among its integrations.checked 11 Oct 2026
- Intended users
- The pricing page describes the product as suited to small businesses and agencies.checked 11 Oct 2026
- Product
- Fluent Support is a customer support ticketing plugin for WordPress.checked 11 Oct 2026
- Security
- The feature list describes first-login email verification and email-delivered two-factor authentication for customer portal logins.checked 11 Oct 2026
- Shared inbox
- Yeschecked 20 Sep 2026
- Ticket automation
- Yeschecked 20 Sep 2026
- Ticket channels
- Customers can submit tickets through the support portal or email.checked 11 Oct 2026
- Ticket management
- Agents can filter and search tickets, set priorities, merge tickets, and use internal notes and saved replies.checked 11 Oct 2026
Money
- Free edition
- The maker offers a free version, and says unlimited agents are available even in the free version.checked 11 Oct 2026
- Free plan
- Yeschecked 20 Sep 2026
The company
- Team features
- The product includes separate inboxes, custom fields, workflows, saved replies, and agent groups.checked 11 Oct 2026
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