Chatwoot
9.4#1 in help desk softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitChatwoot vs Fluent Support
Fluent Support
6.2#81 in help desk softwareFrom $103 a yearWebAPISelf-hosted
VisitWhat both publish
| Fact | Chatwoot | Fluent Support |
|---|---|---|
| Free plan | Yes | Yes |
| Product | Chatwoot is an AI-powered, open-source customer support platform with an omnichannel support desk and knowledge base. | Fluent Support is a customer support ticketing plugin for WordPress. |
| Security | Chatwoot states that it is SOC 2 Type II certified, GDPR compliant, and encrypts data at rest and in transit with AES-256 using AWS KMS hardware security modules. | The feature list describes first-login email verification and email-delivered two-factor authentication for customer portal logins. |
Chatwoot plans
- HackerFree
- Startups$19 a month
- Business$39 a month
- Enterprise$99 a month
- Captain AI additional credits$20 a month
- Community EditionFree
Fluent Support plans
- Single Site License$103 a year
- Agency License$199 a year
- 50 Sites License$319 a year
Pick Chatwoot if…
Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.
Pick Fluent Support if…
You want what its maker publishes above — check its page for the details.