FixGrid
FixGrid is a web-based maintenance management system for multifamily operators, owners, property managers, and on-site maintenance teams.
What FixGrid is
FixGrid is a web-based maintenance management system for multifamily operators, owners, property managers, and on-site maintenance teams. It brings tickets, unit turns, inspections, assets, parts, utilities, compliance, and AI into one operational record. The Resident Grid tracks five unit statuses, records days in turn, and requires quality assurance before a unit reaches ready status. Grid Apogee monitors regulated equipment such as fire pumps, generators, boilers, elevators, backflow systems, sprinklers, and extinguishers, opening work orders when items become overdue. Technicians get a mobile work queue for photos, notes, and parts, with offline claim and synchronization. FixGrid describes MFA, query-level tenant isolation, encrypted transport and storage, and an append-only audit log across nine event categories. Its security page lists CSA STAR Level 1 and CAIQ v4.1, while several other security items remain on the roadmap. Every plan includes a public API and signed webhooks. Starter costs $491.26 a month, Professional $992.01 a month, and Enterprise has no listed price.
Good
- Tracks tickets, turns, inspections, assets, and compliance
- Offline technician claim and synchronization
- Public API and signed webhooks on every plan
- Resident Grid includes QA and turn-day tracking
- Supports regulated-equipment overdue work orders
Watch out
- No free plan
- Web platform has no mobile app
- PMS/MITS integration is listed as coming soon
Who it suits
It suits multifamily operators and maintenance teams managing work orders, turns, inspections, assets, and regulated equipment. Teams needing web access, technician workflows, and API connectivity may also fit.
Verdict
FixGrid combines multifamily maintenance workflows, make-ready tracking, compliance records, and field access in one web system. Its paid plans and absent mobile app may matter when choosing deployment and budget.
Plans and prices
From FixGrid's own pricing page, checked 2 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Grid Apogee | $0.41 a month | Regulated-compliance logs; full logs included in Enterprise · Add-on for Professional · included in Enterprise |
| White-Glove Onboarding | $0.50, paid once | Data migration, property configuration and team training · included in Enterprise |
| Grid Zenith | $49 a month | AI property-health scoring, portfolio triage, written health narratives and prioritized recommendations · Add-on for Professional · included in Enterprise |
| Starter | $491.26 a month | 20–200 units · unlimited users · mobile PWA and resident portal included · Monthly · no contract · cancel anytime |
| Professional | $992.01 a month | 100–2,500 units · unlimited users · mobile PWA and resident portal included · Monthly · no contract · cancel anytime |
| Enterprise | Priced on request | 2,500+ units or teams needing SLAs, SSO, integrations and white-glove service · Monthly · no contract · cancel anytime |
The facts
Each one read from FixGrid's own pages, with the date it was checked.
What it does
- API
- A public API and signed webhooks are included on every plan; API keys are company-scoped and minted by a Company Admin.checked 2 Oct 2026
- API limits
- The API documentation states a limit of 120 requests per minute per key and a maximum list page size of 200 rows.checked 2 Oct 2026
- Compliance
- Grid Apogee tracks regulated systems including fire pumps, generators, boilers, elevators, backflow, sprinklers and extinguishers, and can open work orders when items become overdue.checked 2 Oct 2026
- Connected operations
- The platform connects tickets, turns, inspections, assets, parts, utilities, compliance and AI in one system of record.checked 2 Oct 2026
- Field access
- The technician portal supports a mobile work queue, photos, notes, parts, and offline claim and sync.checked 2 Oct 2026
- Founder
- The maker identifies George Herlth III as founder and says he has 20 years of multifamily maintenance experience and an FMP credential.checked 2 Oct 2026
- Integrations
- The pricing page lists PMS/MITS integration as coming soon and custom integrations for Enterprise.checked 2 Oct 2026
- Intended customers
- FixGrid identifies multifamily operators, owners, property managers and on-site maintenance teams as its target users.checked 2 Oct 2026
- Make-ready
- The Resident Grid tracks five unit statuses, QA before ready status, and days in turn.checked 2 Oct 2026
- Product
- FixGrid describes itself as a maintenance management system purpose-built for multifamily property operators.checked 2 Oct 2026
- Security controls
- FixGrid says it uses MFA, query-level tenant isolation, encrypted transport and storage, and an append-only audit log across nine event categories.checked 2 Oct 2026
- Security status
- The security page lists CSA STAR Level 1 and CAIQ v4.1, while stating that cyber liability insurance, an independent penetration test, and SOC 2 Type II are on the roadmap.checked 2 Oct 2026
- Support
- Starter support is community, Professional support is priority, and Enterprise includes a dedicated customer success manager and written SLAs.checked 2 Oct 2026
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