FieldRoutes
FieldRoutes is cloud-based field service software for pest control and lawn care businesses.
What FieldRoutes is
FieldRoutes is cloud-based field service software for pest control and lawn care businesses. Its Operations Suite combines routing, scheduling, and billing workflows. Route automation uses real-time data with the stated aim of reducing drive time, vehicle wear, and fuel costs; the scheduler supports drag-and-drop changes and automated appointment reminders for customers and teams. Billing tools include automated billing and collections, AutoPay, and a branded customer payment portal. Field staff can use the mobile app to manage customers and appointments, add services, view sales leaderboards, and review customer feedback. The app is limited to FieldRoutes subscribers or customers. The platform has an open API and names QuickBooks and ServiceTitan Marketing Pro integrations. It is available on Android, iOS, and web, with pricing based on the number of active customers. FieldRoutes does not offer a free plan or trial, but offers a free demonstration. Prices are available on request, and plans are described for businesses from small pest control operations to large pest and lawn care enterprises.
Good
- Automates routes using real-time data.
- Scheduling includes drag-and-drop updates and reminders.
- Supports AutoPay and recurring billing.
- Includes a branded customer payment portal.
- Customers can extract their data when switching providers.
Watch out
- No free plan or free trial.
- Mobile app access is limited to customers.
- Pricing is available on request.
Who it suits
FieldRoutes suits pest control and lawn care businesses that need to coordinate routes, appointments, billing, and field staff. Its listed plans span small pest control businesses through large pest and lawn care enterprises.
Verdict
FieldRoutes groups routing, scheduling, billing, and mobile field work for pest control and lawn care operations. Buyers should note that pricing depends on active customer count and a free demonstration takes the place of a free trial.
Plans and prices
From FieldRoutes's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starting price listed by GetApp | $350 a month | Subscription pricing; exact package details require contacting FieldRoutes · per month |
| Corporate | Priced on request | Mobile sales capabilities · Commercial trend reporting · Premium API · Route optimization · Mobile app for techs · Automated communications and reminders · Lead management · Customer payment portal · Real-time data reporting · Sentricon |
| FieldRoutes subscription | Priced on request | Scheduling · routing · customer management · billing · Monthly subscription based on active customers |
| Growth | Priced on request | Mobile sales capabilities · Commercial trend reporting · Premium API · Route optimization · Mobile app for techs · Automated communications and reminders · Lead management · Customer payment portal · Real-time data reporting · Sentricon |
The facts
Each one read from FieldRoutes's own pages, with the date it was checked.
What it does
- Accounting integration
- The official integration page names QuickBooks and other accounting systems as synchronization options.checked 15 Oct 2026
- API documentation depth
- The API documentation describes endpoint examples, workflows, FAQs, tools, key scopes, and request limits.checked 15 Oct 2026
- API limits
- API search responses are limited to 50,000 IDs and GET responses to 1,000 entities per request.checked 15 Oct 2026
- Audience
- The pricing page describes plans for small pest control businesses through large pest and lawn care enterprises.checked 30 Sep 2026
- Core workflow
- The platform combines routing, scheduling, billing, customer management, and reporting.checked 15 Oct 2026
- Customer portal
- Yeschecked 20 Sep 2026
- Data portability
- FieldRoutes says its Data Declaration formalizes customers’ ability to extract their data if they move to another provider.checked 30 Sep 2026
- Dynamic scheduler
- Its scheduler supports drag-and-drop schedule changes and automated appointment reminders.checked 15 Oct 2026
- Fleet product
- FieldRoutes promotes ServiceTitan Fleet Pro as an add-on for fleet management.checked 15 Oct 2026
- Integrations
- FieldRoutes says its open API connects other business tools, and names QuickBooks and ServiceTitan Marketing Pro integrations.checked 30 Sep 2026
- Limit: API and optimization gaps
- A TrustRadius reviewer lists customer SMS, multi-preference bulk route optimization, and API documentation as shortcomings.checked 15 Oct 2026
- Limit: mobile performance
- Google Play reviewers complain about slow route reloads, white screens, frequent reinstalls, and customers disappearing from the app.checked 15 Oct 2026
- Limit: pricing transparency
- GetApp reports complaints that the product can be expensive for small companies, has extra costs, and lacks transparent pricing.checked 15 Oct 2026
- Limit: support and cancellation
- Trustpilot reviewers report slow or unreachable support and difficulty cancelling contracts.checked 15 Oct 2026
- Marketing integration
- ServiceTitan Marketing Pro connects to FieldRoutes for email and direct-mail campaigns using FieldRoutes data.checked 15 Oct 2026
- Mobile access limit
- The mobile app is available only to FieldRoutes subscribers or customers.checked 30 Sep 2026
The company
- Company founding detail
- The acquisition announcement says FieldRoutes was co-founded in 2013 and based in McKinney, Texas.checked 15 Oct 2026
- Company ownership
- ServiceTitan announced its acquisition of FieldRoutes on January 4, 2022; FieldRoutes was formerly PestRoutes and Lobster Marketing.checked 15 Oct 2026
- Company profile
- LinkedIn lists FieldRoutes as a privately held IT-services company with 501–1,000 employees, headquartered in Chesterfield, Missouri, and launched in 2012.checked 15 Oct 2026
- Founded
- 2021checked 28 Sep 2026
- Headquarters
- Chesterfield, Missouri, United Stateschecked 28 Sep 2026
Money
- Free plan
- Nochecked 20 Sep 2026
Where it runs
- iOS requirement
- The App Store listing requires iOS 16 or later and supports iPhone and iPad.checked 15 Oct 2026
- Mobile app
- The mobile application lets technicians and sales staff manage customers, appointments, services, subscriptions, territories, leaderboards, feedback, and location sharing.checked 15 Oct 2026
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