FieldConnect

What FieldConnect is

FieldConnect is a paid mobile field service management suite for Android, iOS, and web, with pricing available on request and no free plan. It connects technicians, dispatchers, back-office staff, and other employees. Technicians can view and update work orders, add notes, and review customer, equipment, and service details from the field, including offline; completed work syncs after connectivity returns. FieldConnect says field information synchronizes with the ERP in real time to reduce duplicate entry and discrepancies. Dispatchers can schedule by availability, skills, crew assignment, location, and other attributes. GPS tracks technician locations and calculates routes to job sites. Core includes native ERP integration, offline access, custom forms, time approvals, crew management, signatures, and purchase orders. Advanced adds a Dispatch Portal, drag-and-drop board, GPS map, availability tracking, project planning, messaging, and reporting. Enterprise adds customer and quoting portals with job tracking, service requests, approvals, and uploads. Listed integrations include XOi, Microsoft Dynamics, Sage, and Viewpoint.