Field Force Tracker
Field Force Tracker is field service management software for service businesses.
What Field Force Tracker is
Field Force Tracker is field service management software for service businesses. It brings together customer data, job scheduling, estimates, invoices, payment tracking, and operational views. Its listed tools include work orders, dispatch, scheduling, inventory, quotes, contracts, reporting, employee tracking, and custom inspection forms. Native iPhone and Android apps let technicians manage or reschedule jobs, prepare quotes and invoices, collect payments, and access service information. Some job and scheduling data can be viewed offline, and notes or photos can wait in a queue until connectivity returns; inventory levels and live payments require a connection. QuickBooks Online and Desktop integrations are native, while Xero, Wave, Sage, Zapier, and Make.com are also listed. The Starter Plan costs $59.99 a month for 2 users (1 Admin + 1 Mobile), with optional industry modules and a one-time onboarding, setup, and data import fee. A paid plan requires at least one office user to purchase field employee licenses.
Good
- Native iPhone and Android apps for technicians
- Some job and scheduling data is viewable offline
- Notes and photos can queue until connectivity returns
- Native QuickBooks Online and Desktop integration
- 14-day trial available
Watch out
- No free plan
- Inventory levels and live payments need a connection
- Paid plans require at least one office user
Who it suits
It is aimed at service businesses such as HVAC, plumbing, fire alarm, elevator, copier, and industrial equipment repair companies. It may suit teams whose technicians need mobile job, quote, and payment tools.
Verdict
Field Force Tracker combines job management, billing, and technician-facing mobile tools for service businesses. Consider the starting price, office-user requirement, and connectivity limits for inventory and live payments.
Plans and prices
From Field Force Tracker's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter Plan | $59.99 a month | 2 users (1 Admin + 1 Mobile) · Optional industry modules · One-time onboarding, setup and data import fee applies · Per Month |
| Professional Business Plans | — | Price varies by features, industry modules, and user count · Some modules and custom features priced separately · Monthly and annual commitment prices differ · per user with industry add-on features; per month per Field / Office user + Base price for Main Admin |
The facts
Each one read from Field Force Tracker's own pages, with the date it was checked.
What it does
- API limits
- API access is optional and available only to certain accounts and plans; the page says webhooks are currently offered for job statuses only.checked 8 Oct 2026
- Backups
- The maker says data is backed up in real time across multiple servers.checked 8 Oct 2026
- Core features
- Its listed features include work orders, dispatch, scheduling, inventory, quotes, invoices, contracts, reporting, employee tracking, and custom inspection forms.checked 8 Oct 2026
- Industries
- The maker identifies HVAC, plumbing, security, fire alarms, elevators, copiers, office automation, and industrial equipment repair businesses among its target industries.checked 8 Oct 2026
- Integrations
- The maker lists native QuickBooks Online and Desktop integration, and names Xero, Wave, Sage, Zapier, and Make.com among its integration options.checked 8 Oct 2026
- Offline use
- Some job and scheduling data can be viewed without network access, and notes or photos can be queued until connectivity returns; inventory levels and live payments require a connection.checked 8 Oct 2026
- Pricing conditions
- The maker says a paid plan requires at least one office user to purchase field employee licenses, while it lists no limit on the number of field employee licenses.checked 8 Oct 2026
- Purpose
- Field Force Tracker is field service management software for service businesses to manage customer data, schedule employee jobs, create estimates and invoices, track payments, and view operations.checked 8 Oct 2026
- Security
- The security page lists AES-256 encryption for stored data, audit logs, IP restrictions, two-factor authentication, monitoring, and regular penetration scanning.checked 8 Oct 2026
- Support
- The pricing page says subscriptions include 24/7 operations and support, upgrades, and enhancements; the support page lists weekday expert support hours of Monday through Friday, 8:30 a.m. to 5:30 p.m. EST.checked 8 Oct 2026
The company
- Company
- Field Force Tracker is developed and supported by Rapidsoft Systems Inc., which the maker describes as based in Princeton, New Jersey, with offices in the USA, India, and UAE.checked 8 Oct 2026
- Headquarters
- Princeton Junction, New Jersey, USAchecked 28 Sep 2026
Where it runs
- Mobile app
- Native apps for iPhone and Android let technicians manage jobs, create or reschedule jobs, prepare quotes and invoices, collect payments, and access service information.checked 8 Oct 2026
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