Field Ascend

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Score6.4

Rank#66 of 95

From$13/mo

Free planNo

Free trialYes

Runs onAndroid, iOS, Web

Summary

Field Ascend is a field service platform for elevator contractors managing maintenance visits, emergency repairs, inspections, dispatch, work orders, quotes, invoices and asset history. Technicians using its Android or iOS app can view job details, add notes and photos, complete checklists, collect signatures and update job status. Elevator workflows cover recurring preventive maintenance, urgent breakdown dispatch and follow-up repairs for defects or deficiencies. Customer sites and elevator assets can be linked to visits, notes, documents and follow-up work. The mobile app stores jobs, checklists, photos, signatures and time entries locally, then queues them to sync when connectivity returns. AI-assisted features draft quotes and reports, analyze purchase orders and suggest job assignments; users confirm suggested technician assignments. QuickBooks Online workflows can sync customers, invoices, products or services and payment status where configured. Pro costs $13 per user per month, with a three-user minimum, for a listed starting total of $39 per month. The 30-day trial requires a card at sign-up. Teams may still need their own compliance processes; the software is not a replacement for professional compliance judgment.

Who it is for

Field Ascend suits multi-user office and field teams at elevator contractors. The pricing page describes a three-user minimum and recommends a simpler tool for solo operators.

What is good

Supports recurring preventive maintenance scheduling
Technicians can work with locally stored jobs offline
Links elevator assets with visits and follow-up work
Supports QuickBooks Online workflows
Offers a 30-day trial

What to know first

Pro requires a three-user minimum
Trial requires a card at sign-up
No free plan
Teams may need to maintain their own compliance processes

Verdict

Field Ascend combines elevator-specific service workflows with mobile job management and offline syncing. Account for the three-user minimum and your team's separate compliance responsibilities.

Field Ascend plans and pricing

All plans

Free Trial Free 30 days · card required at sign-up · standard product features · unlimited jobs and quotes · email support field-ascend.com · 28 Sept 2026

Pro Plan $13/mo per user per month; minimum 3 users (from $39/month) Standard product features included · no setup fee · no required annual contract field-ascend.com · 28 Sept 2026

Custom Not published Everything in Pro · Tailored onboarding support · Custom workflow discussion · Integration planning · Operational rollout guidance field-ascend.com · 22 Sept 2026

Custom Not published Let’s Talk Everything in Pro · tailored onboarding support · custom workflow discussion · integration planning · operational rollout guidance field-ascend.com · 28 Sept 2026

Compared on field service management software

Free plan: Nofield-ascend.com
Paid from: $13/user/mofield-ascend.com
Elevator asset register: Yesfield-ascend.com
Inspection workflows: Yesfield-ascend.com
Preventive maintenance: Yesfield-ascend.com
Service dispatch: Yesfield-ascend.com
Technician mobile app: Yesfield-ascend.com
Service contract management: Yesfield-ascend.com
Compliance records: Yesfield-ascend.com

Facts

Purpose: Field Ascend helps elevator contractors manage maintenance visits, emergency repairs, inspections, dispatch, work orders, quotes, invoices and asset history in one field service platform.field-ascend.com · 28 Sept 2026
Mobile work orders: Technicians can view job details, add notes and photos, complete checklists, collect signatures and update job status from mobile.field-ascend.com · 28 Sept 2026
Maintenance and repairs: The elevator workflows include recurring preventive maintenance scheduling, dispatch for urgent breakdowns, and follow-up repair workflows for defects and deficiencies.field-ascend.com · 28 Sept 2026
Asset history: Customer sites and elevator assets can be connected to previous visits, notes, photos, documents, defects and follow-up work.field-ascend.com · 28 Sept 2026
AI and automation: The features page describes AI-assisted quote drafting, report building, purchase-order analysis and job assignment suggestions, with users confirming suggested technician assignments.field-ascend.com · 28 Sept 2026
Accounting integration: Field Ascend supports QuickBooks Online workflows for syncing customers, invoices, products or services and payment status where configured.field-ascend.com · 28 Sept 2026
Security: The security page says browser and mobile traffic uses HTTPS/TLS, data is encrypted at rest by managed database and document-storage platforms, and access is scoped by tenant and user permissions.field-ascend.com · 28 Sept 2026
Offline use: The mobile app stores jobs, checklists, photos, signatures and time entries locally and queues them to sync when connectivity returns.field-ascend.com · 28 Sept 2026
Support: The free trial includes email support, and the Custom plan offers more tailored onboarding support.field-ascend.com · 28 Sept 2026
Intended users: The pricing page describes the product as designed for multi-user office and field teams and states a three-user minimum; it recommends a simpler tool for solo operators.field-ascend.com · 28 Sept 2026
Company identity and location: The U.S. privacy policy identifies Field Ascend Ltd as established in the United Kingdom and gives its registered office as Kapellbruke, Honeysuckle Lane, Longsdon, Stoke-On-Trent, England.field-ascend.com · 28 Sept 2026