Field Ascend
Field Ascend is a field service platform for elevator contractors managing maintenance visits, emergency repairs, inspections, dispatch, work orders, quotes,…
What Field Ascend is
Field Ascend is a field service platform for elevator contractors managing maintenance visits, emergency repairs, inspections, dispatch, work orders, quotes, invoices and asset history. Technicians using its Android or iOS app can view job details, add notes and photos, complete checklists, collect signatures and update job status. Elevator workflows cover recurring preventive maintenance, urgent breakdown dispatch and follow-up repairs for defects or deficiencies. Customer sites and elevator assets can be linked to visits, notes, documents and follow-up work. The mobile app stores jobs, checklists, photos, signatures and time entries locally, then queues them to sync when connectivity returns. AI-assisted features draft quotes and reports, analyze purchase orders and suggest job assignments; users confirm suggested technician assignments. QuickBooks Online workflows can sync customers, invoices, products or services and payment status where configured. Pro costs $13 per user per month, with a three-user minimum, for a listed starting total of $39 per month. The 30-day trial requires a card at sign-up. Teams may still need their own compliance processes; the software is not a replacement for professional compliance judgment.
Good
- Supports recurring preventive maintenance scheduling
- Technicians can work with locally stored jobs offline
- Links elevator assets with visits and follow-up work
- Supports QuickBooks Online workflows
- Offers a 30-day trial
Watch out
- Pro requires a three-user minimum
- Trial requires a card at sign-up
- No free plan
- Teams may need to maintain their own compliance processes
Who it suits
Field Ascend suits multi-user office and field teams at elevator contractors. The pricing page describes a three-user minimum and recommends a simpler tool for solo operators.
Verdict
Field Ascend combines elevator-specific service workflows with mobile job management and offline syncing. Account for the three-user minimum and your team's separate compliance responsibilities.
Plans and prices
From Field Ascend's own pricing page, checked 28 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free Trial | Free | 30 days · card required at sign-up · standard product features · unlimited jobs and quotes · email support |
| Pro Plan | $13 a month | Standard product features included · no setup fee · no required annual contract · per user per month; minimum 3 users (from $39/month) |
| Custom | Priced on request | Everything in Pro · tailored onboarding support · custom workflow discussion · integration planning · operational rollout guidance · Let’s Talk |
The facts
Each one read from Field Ascend's own pages, with the date it was checked.
What it does
- Accounting integration
- Field Ascend supports QuickBooks Online workflows for syncing customers, invoices, products or services and payment status where configured.checked 28 Sep 2026
- AI and automation
- The features page describes AI-assisted quote drafting, report building, purchase-order analysis and job assignment suggestions, with users confirming suggested technician assignments.checked 28 Sep 2026
- Asset history
- Customer sites and elevator assets can be connected to previous visits, notes, photos, documents, defects and follow-up work.checked 28 Sep 2026
- Compliance limitation
- The elevator page says teams may still need to maintain their own state, jurisdictional, ASME A17.1/CSA B44, OSHA or authority-having-jurisdiction processes, and that the product is not a replacement for professional compliance judgment.checked 28 Sep 2026
- Intended users
- The pricing page describes the product as designed for multi-user office and field teams and states a three-user minimum; it recommends a simpler tool for solo operators.checked 28 Sep 2026
- Maintenance and repairs
- The elevator workflows include recurring preventive maintenance scheduling, dispatch for urgent breakdowns, and follow-up repair workflows for defects and deficiencies.checked 28 Sep 2026
- Mobile work orders
- Technicians can view job details, add notes and photos, complete checklists, collect signatures and update job status from mobile.checked 28 Sep 2026
- Offline use
- The mobile app stores jobs, checklists, photos, signatures and time entries locally and queues them to sync when connectivity returns.checked 28 Sep 2026
- Paid from
- 13checked 22 Sep 2026
- Purpose
- Field Ascend helps elevator contractors manage maintenance visits, emergency repairs, inspections, dispatch, work orders, quotes, invoices and asset history in one field service platform.checked 28 Sep 2026
- Security
- The security page says browser and mobile traffic uses HTTPS/TLS, data is encrypted at rest by managed database and document-storage platforms, and access is scoped by tenant and user permissions.checked 28 Sep 2026
- Support
- The free trial includes email support, and the Custom plan offers more tailored onboarding support.checked 28 Sep 2026
The company
- Company identity and location
- The U.S. privacy policy identifies Field Ascend Ltd as established in the United Kingdom and gives its registered office as Kapellbruke, Honeysuckle Lane, Longsdon, Stoke-On-Trent, England.checked 28 Sep 2026
Money
- Free plan
- Nochecked 22 Sep 2026
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