Facilipay
Facilipay is a white-label commerce platform that combines payments with tools for loyalty, gift cards, online ordering, kiosks, ticketing, marketing and rep…
What Facilipay is
Facilipay is a white-label commerce platform that combines payments with tools for loyalty, gift cards, online ordering, kiosks, ticketing, marketing and reporting. It can operate as a standalone register, link an enterprise POS to a payment terminal, or add apps to an existing cloud POS. Merchants can brand customer apps and ordering interfaces with their own identity, and an optional mobile app supports payments, loyalty-linked transactions and online ordering. The platform offers integrations with Oracle Simphony, Micros, Clover, PAX and Poynt, plus REST APIs and webhooks. Transaction data can be sent to listed ERP and CRM systems, including SAP, NetSuite, Dynamics, Salesforce and HubSpot. POS payments through a merchant’s own POS or gateway have no percentage fee, but carry a €0.03–€0.05 activity fee; other plan-specific rates and fees also apply.
Good
- Branded customer apps, ordering interfaces, gift cards and loyalty.
- Optional mobile app supports payments and online ordering.
- REST APIs and event-driven webhooks are available.
- 30-day trial requires no payment card.
Watch out
- No free plan is listed.
- Core costs €25/mo per location.
- Some plans include percentage rates or per-transaction fees.
- Premium pricing is custom.
Who it suits
Facilipay may suit organizations seeking branded commerce tools across payments, ordering, loyalty or ticketing. Its stated customer sectors include workplaces, healthcare, education, hospitality, fitness, retail, venues and events.
Verdict
Facilipay combines several commerce functions with options to integrate with existing POS systems and business software. Check the plan-specific rates and activity fees alongside the monthly per-location cost.
Plans and prices
From Facilipay's own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Core | €25 a month | 2.7% when funds are loaded via Facilipay · Features: Gift Cards, Loyalty, Digital Wallet, Donations · €25/mo per location |
| Grow | €55 a month | 2.4% when funds are loaded via Facilipay · Core features plus Ordering, Experiences, Bundles, POS Direct · Payment Activity Fee: €0.05/txn · €55/mo per location |
| Pro | €95 a month | 2.0% when funds are loaded via Facilipay transactions · Grow features plus Kiosk - Self Service, VIP Support, Franchise Compatibility, POS Connect · Payment Activity Fee: €0.04/txn · €95/mo per location |
| Premium | Priced on request | Custom rates apply · Pro features plus Cashless, Vending, Ticketing, Access Control · Custom per location |
The facts
Each one read from Facilipay's own pages, with the date it was checked.
What it does
- APIs
- Facilipay provides REST APIs and event-driven webhooks, with OAuth 2.0 authentication, granular scopes, retries and replay.checked 30 Sep 2026
- Deployment
- The platform can run as a standalone terminal register, connect an enterprise POS to a payment terminal, or add component apps to an existing cloud POS.checked 30 Sep 2026
- ERP and CRM connections
- The maker lists SAP, Oracle NetSuite, Microsoft Dynamics, Sage, Xero, Salesforce and HubSpot as systems that transaction data can be pushed to.checked 30 Sep 2026
- Integrations
- The maker lists out-of-the-box integrations with Oracle Simphony, Micros, Clover, PAX and Poynt.checked 30 Sep 2026
- Payment fees
- The pricing page says no percentage fee applies to POS payments processed through a merchant's own POS or gateway, and states that those payments carry a €0.03–€0.05 Payment Activity Fee.checked 30 Sep 2026
- Privacy safeguards
- The privacy policy describes TLS encryption in transit, encryption at rest, role-based access controls, audit logging and regular security reviews.checked 30 Sep 2026
- Product
- Facilipay provides a white-labelled integrated commerce platform covering payments, loyalty, gift cards, online ordering, kiosks, ticketing, marketing and reporting.checked 30 Sep 2026
- Security
- The maker says card data is tokenised and encrypted, merchants do not see raw card numbers, and the platform is built to meet PCI-DSS and regional data-protection requirements including GDPR.checked 30 Sep 2026
- Support
- Every client gets a dedicated implementation manager during onboarding and ongoing technical and commercial support; SLAs and 24/7 options are available on Professional and Enterprise plans.checked 30 Sep 2026
- White-label
- The customer app, ordering interfaces, gift cards and loyalty programmes can be branded with a merchant's branding, domain and visual identity.checked 30 Sep 2026
- Who it serves
- The maker says it serves companies of all sizes, including workplaces, healthcare, education, hospitality, fitness, recreation, hotels, retail, venues and events.checked 30 Sep 2026
The company
- Headquarters
- Dublin, Irelandchecked 23 Sep 2026
Where it runs
- Mobile app
- The optional branded mobile app is released to the Apple App Store and Google Play and supports app payments, loyalty-linked transactions and online ordering.checked 30 Sep 2026
Money
- Trial
- The maker offers a 30-day free trial and says no payment card is required for the trial.checked 30 Sep 2026
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