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EuSystem

EuSystem is service management software for companies that handle warranty and post-warranty service of household and industrial equipment, computers, and re…

Place
#26 of 31
Score
6.3
EuSystem's website

What EuSystem is

EuSystem is service management software for companies that handle warranty and post-warranty service of household and industrial equipment, computers, and related equipment. Its workflow brings customer reservations, technician schedules, parts information, and documents together. Customers can submit service orders online and follow reservation status and work progress. A technician panel displays the reservation, customer and contact details, address, and requested service. The Android app provides technicians with address details, navigation, and visibility into carried parts; it can sort bookings using GPS coordinates and the technician’s location. Technicians can see accepted and rejected parts and van stock, with notices when ordered parts reach the warehouse. Document tools include templates, electronic signing, batch sending, and automatic generation of invoices and other documents. Customer websites can include reservation forms, history, live chat, and advance payments. The service is available on Android and the web.

Good

  • Customers can submit orders and track service progress online.
  • Technicians can view bookings, navigation, and van stock.
  • Documents support electronic signing and batch sending.
  • Customer websites can include live chat and advance payments.

Watch out

  • No free plan is listed.
  • The mobile app requires continuous internet.
  • Mobile access requests camera, location, and file-manager permissions.

Who it suits

EuSystem suits service companies coordinating technicians, customer bookings, parts, and billing for equipment repairs. Its Android app is designed for company technicians working from reserved addresses.

Verdict

EuSystem combines service reservations, technician scheduling, inventory, and document workflows for equipment service businesses. Consider its paid plans and the mobile app’s internet and permission requirements when deciding whether it fits your operation.

Plans and prices

From EuSystem's own pricing page, checked 8 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Start€90, paid onceUp to 3 Subscribers · Working plan · Parts · Website · Invoices · Partners · Dashboard · 90.00 EUR (+VAT) for 3 months
Smart€210, paid onceUp to 5 Subscribers · Invoices · Working plan · Contract campaigns · Parts · Website · SMS · Partners · Notes · Dashboard · 210.00 EUR (+VAT) for 3 months
Smart +€270, paid onceUp to 5 Subscribers · Invoices · References · Working plan · Notes · Guides · Contract campaigns · Bonus policy · Messages · Costs · Banking operations · SMS · Parts · Website · Partners · Dashboard · 270.00 EUR (+VAT) for 3 months
Total MAX€330, paid onceUp to 5 Subscribers · Invoices · References · Working plan · Notes · Guides · Contract campaigns · Bonus policy · Messages · Partners · Costs · Banking operations · SMS · Parts · Telephone exchange · Website · GPS · Dashboard · 330.00 EUR (+VAT) for 3 months

The facts

Each one read from EuSystem's own pages, with the date it was checked.

What it does

Customer websites
EuSystem offers five website designs with reservation forms, customer reservation and invoice history, live chat, and an integrated advance payment option.checked 8 Oct 2026
Documents
The document module supports templates, electronic signing, batch sending, and automatic generation of proforma invoices, invoices, credit notices, and other documents.checked 8 Oct 2026
Inventory
Technicians can see accepted and rejected parts and available van stock, with notifications when an ordered part reaches the warehouse.checked 8 Oct 2026
Mobile requirements
The mobile app requires continuous internet and requests camera, location, and file-manager access for its stated functions.checked 8 Oct 2026
Notifications
The software can send automatic notices about selected events to multiple customers at once.checked 8 Oct 2026
Online reservations
Customers can submit service orders online and follow reservation status and work progress.checked 8 Oct 2026
Phone integration
The phone module can open a client’s reservation when a call arrives, email call recordings, and apply a partner-defined points-based bonus policy.checked 8 Oct 2026
Purpose
EuSystem is service management software for companies handling warranty and post-warranty service of household and industrial equipment, computers, and related equipment.checked 8 Oct 2026
Scheduling and GPS
The app sorts a technician’s daily bookings by address GPS coordinates and the technician’s location to help optimize working hours.checked 8 Oct 2026
Security and privacy
The maker identifies EUSYSTEM Ltd. as a Bulgarian data controller and says it applies technical and organizational personal-data protections under GDPR; its policy also describes staff access controls and password changes at least every two months.checked 8 Oct 2026
Support and demo
The site offers email and phone contact and says users can request a demo account by inquiry.checked 8 Oct 2026
Workflow
A technician panel shows reservation, customer, contact, address, and requested service details.checked 8 Oct 2026

The company

Headquarters
Sofia, Bulgariachecked 28 Sep 2026

Where it runs

Mobile app
The mobile app is designed for company technicians and provides reserved-address details, navigation, and visibility into parts they carry.checked 8 Oct 2026

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