Ericsson Billing
Ericsson Billing is a convergent, end-to-end billing system for communications providers.
What Ericsson Billing is
Ericsson Billing is a convergent, end-to-end billing system for communications providers. It serves mobile, fixed-line, broadband, TV, digital and OTT services, and is intended for both growing providers and mature businesses with complex IT environments and large subscriber bases. Prepaid and postpaid services can share one contract, while customer and partner administration uses a common database. The rating engine handles voice, data, content and other event-based usage online or in batches. Billing supports configurable taxation, multi-tenancy, multiple currencies, promotions, rounding rules, batch or on-demand documents, and split billing for corporate and private invoices. The system supports traditional telecom services, digital services, 5G and IoT, including TAP/RAP and IMS specifications. Open TM Forum and REST APIs, an SDK, cloud deployment, auto-scaling, invoice AI/ML use cases and a GUI chatbot are documented. Pricing is on request.
Good
- Supports prepaid and postpaid services in one contract
- Rates voice, data, content and event usage
- Offers batch, on-demand and split billing
- Deploys on public or private cloud
- Provides Open APIs and REST interfaces
Watch out
- Pricing is available only on request
- Designed for communications service providers
- Listed platform is API
Who it suits
It suits communications providers managing prepaid and postpaid services across telecom and digital offerings. It is aimed at organizations needing customer, partner, rating and billing functions in complex environments.
Verdict
Ericsson Billing brings broad telecom and digital billing functions into one configurable system. Its API, cloud and rating capabilities fit providers with substantial operational requirements, while prospective customers must request pricing.
The facts
Each one read from Ericsson Billing's own pages, with the date it was checked.
What it does
- AI capabilities
- Ericsson describes AI/ML use cases for improving invoice quality and chatbot integration in its GUIs for invoice questions and actions such as comparing invoice amounts.checked 9 Oct 2026
- API integration details
- The Charging and Billing Evolved overview says its API layer provides TM Forum Open APIs and REST-based convenience APIs, with an SDK for custom adaptations.checked 9 Oct 2026
- Architecture
- Ericsson describes the product as open and componentized, with configurable functionality and stepwise modular upgrades.checked 9 Oct 2026
- Cloud deployment
- Ericsson says Billing can be deployed on public or private cloud and provides horizontal auto-scaling features.checked 9 Oct 2026
- Customer and partner management
- It supports convergent prepaid and postpaid services in one contract and manages customer and partner administration using a common database.checked 9 Oct 2026
- Customer management
- It supports convergent prepaid and postpaid services in one contract and manages customers and partners through a common database and shared functionality.checked 9 Oct 2026
- Integration
- Ericsson says industry-standard Open APIs support integration with front-end channels; it also describes the product as using TMF-compliant open interfaces.checked 9 Oct 2026
- Integrations
- Ericsson Billing uses industry-standard Open APIs to integrate with front-end channels; Ericsson says its monetization APIs comply with 3GPP and TM Forum standards.checked 9 Oct 2026
- Invoice AI features
- Ericsson describes an AI/ML use case for improving invoice quality and a GUI chatbot use case that can explain invoice differences.checked 9 Oct 2026
- Pricing
- The opened Ericsson Billing pages provide no prices or purchasable plans and direct prospective customers to request a sales demo.checked 9 Oct 2026
- Product purpose
- Ericsson Billing is a convergent, end-to-end billing system for communications providers including mobile, fixed-line, broadband, TV, digital and OTT providers.checked 9 Oct 2026
- Rating
- Its convergent rating engine rates voice, data, content and other event-based usage in online or batch processing modes.checked 9 Oct 2026
- Security and compliance
- Ericsson's Charging and Billing Evolved overview states that it uses encryption, authentication and monitoring, and lists GDPR and Sarbanes–Oxley Act compliance.checked 9 Oct 2026
- Security and resilience
- Ericsson describes its monetization systems as having robust security, resilient operation and geo-redundant systems designed to keep data available.checked 9 Oct 2026
- Service coverage
- The product supports traditional telecom services as well as digital services, 5G and IoT.checked 9 Oct 2026
- Support for external systems
- The overview says the product can integrate with third-party PCRF/PCF solutions and external collection systems.checked 9 Oct 2026
- Target customers
- Ericsson says the product serves both growing service providers and mature businesses with complex IT environments and large subscriber bases.checked 9 Oct 2026
Money
- Billing and finance
- Its billing features include configurable taxation, multi-tenancy, multi-currency support, promotion management, rounding algorithms, batch and on-demand billing, and split billing.checked 9 Oct 2026
- Billing features
- Billing features include configurable taxation, multi-tenancy, multi-currency support, promotion management, configurable rounding algorithms and open interfaces.checked 9 Oct 2026
- Billing modes
- It supports batch and on-demand billing for customer and partner documents, plus split billing that can separate corporate and private invoices.checked 9 Oct 2026
The company
- Company background
- Ericsson lists its founding year as 1876 and its global headquarters as Stockholm, Sweden.checked 9 Oct 2026
- Founded
- 1876checked 28 Sep 2026
- Headquarters
- Stockholm, Swedenchecked 28 Sep 2026
- Maker
- Ericsson lists its founding year as 1876 and its global headquarters as Stockholm, Sweden.checked 9 Oct 2026
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